Malicious Call Hold - Nortel Meridian SL-100 Reference Manual

6-18 Meridian SL-100 features
Procedure 6-29
Activating the Make Set Busy feature
1
2
Procedure 6-30
Deactivating the Make Set Busy feature
1
2

Malicious Call Hold

This feature allows the user to trace nuisance or malicious calls. Use
Procedure 6-31 to trace a call using the Malicious Call Hold key, or use
Procedure 6-32 to trace a call using the Malicious Call Hold feature code.
Procedure 6-31
Tracing a call using the Malicious Call Hold key
1
2
3
Procedure 6-32
Tracing a call using the Malicious Call Hold feature code
1
555-4001-114 Standard 10.02 November 1999
Press the Make Busy key.
Response:
The Make Busy indicator comes on. No calls ring to the DN. Incoming callers
receive a busy signal.
You have completed this procedure.
Press the Make Busy key.
Response:
The Make Busy indicator goes off.
You have completed this procedure.
Press the Malicious Call Hold (MCH) key.
Response:
The telephone puts the call on hold, and the system generates records with
information on the caller.
Contact System Administration.
You have completed this procedure.
Press the Transfer key.
or
Press the Conference key.
Response:
The telephone puts the call on hold. The user receives dial tone.