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Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100 Nortel Integrated Conference Bridge: Service Implementation Fundamentals NN43001-558/555-4001-135...
Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, the Nortel Logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
Contents How to get help Getting Help from the Nortel Web site 11 Getting Help over the phone from a Nortel Solutions Center 11 Getting Help through a Nortel distributor or reseller 12 Introduction Product description Purpose 17 ICB description 17...
Getting Help over the phone from a Nortel Solutions Center If you have a Nortel support contract and cannot find the information you require on the Nortel Support Web site, you can get help over the phone from a Nortel Solutions Center.
12 How to get help Getting Help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller, you can contact the technical support staff for that distributor or reseller.
You can install the ICB card in either the Meridian 1, Communication Server 1000 (CS 1000), or CS 2100/Meridian SL-100. In the majority of places the ICB operates the same way regardless of the system in which you install it.
• Installation and Configuration Guide, 553-3031-210 • Maintenance Guide, 553-3031-500 CS 2100 or Meridian SL-100 If you are installing the ICB in a CS 2100/Meridian SL-100, see the following documents for additional information: • IPE Reference Manual, 555-4001-129 • Alarm Clearing Procedures, 555-4031-543 •...
Integrated Conference Bridge (ICB) card in either a Meridian 1, Nortel Networks Communication Server 1000, Meridian SL-100, or Nortel Networks Communication Server 2100. This guide uses the term "Meridian system" to refer to either the Meridian 1, Meridian SL-100, Communication Server 1000 (CS 1000), or CS 2100.
• an Option 11 shelf • an IPE shelf for a CS 2100/Meridian SL-100 Each ICB card can operate independently, providing up to 32 ports for a single conference. The ICB card can support up to ten simultaneous, separate conferences.
ICB hardware design characteristics Each ICB card occupies one slot in a Media Gateway chassis slot (CS 1000) or an IPE shelf (Meridian 1/CS 1000/CS 2100/SL-100). ICB Release 4 is based on a new hardware platform. The ICB card has the following hardware interface characteristics: •...
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ICB card. The right-hand side of the figure shows the distribution of ICB ports as ACD agents. Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100 Nortel Integrated Conference Bridge: Service Implementation Fundamentals NN43001-558/555-4001-135 01.02 Standard...
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ICB card or card pair. Configure the card for one access method; the system does not support combinations on the card or card pair. Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100 Nortel Integrated Conference Bridge: Service Implementation Fundamentals NN43001-558/555-4001-135 01.02 Standard...
Engineering guidelines can vary depending on the system platform. The chapter includes the following sections: • "System requirements" (page 35) requirements for the Meridian 1, CS 1000, and CS 2100/Meridian SL-100. • "System capacity" (page 37) for the Meridian 1, CS 1000, and CS 2100/Meridian SL-100.
• For CS 1000: The number of Gateway chassis shelves multiplied by four cards. • For CS 2100/Meridian SL-100: Up to eight cards can be supported per IPE shelf. System compatibility Meridian 1 and Option 11 ICB Release 4 is compatible with the following Meridian 1/Option 11 systems: •...
CS 1000 ICB Release 4 is compatible with all CS 1000 systems. CS 2100/Meridian SL-100 system compatibility ICB Release 4 is compatible with all CS 2100/Meridian SL-100 system configurations. Automatic call distribution resource allocation The ACD function routes incoming calls to the ICB, where each ICB port operates as an ACD agent.
Assign an Ethernet port to each ICB card with an IP address, subnet mask, and gateway during installation. Note: On the CS 2100/Meridian SL-100, verify that there are enough DS30A links back to the extended peripheral module (XPM) to handle the traffic.
Green and Red LAN. The firewall isolates the Green and Red LAN from the C-LAN. Devices that can be accessed from the World Wide Web are put into this segregated LAN segment. Nortel Networks recommends that the Green and Red LAN be the location of the ICB connection.
E-LAN is completely separated from the C-LAN, the ICB cannot be in the E-LAN. • Nortel Networks recommends that customer try not to put any BUI traffic on the E-LAN if possible. Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100 Nortel Integrated Conference Bridge: Service Implementation Fundamentals NN43001-558/555-4001-135 01.02 Standard...
C-LAN. • The ICB has a broadcast-storm protection mechanism: it shuts off the LAN port (temporarily) when traffic is too heavy. Nortel Networks recommends that the ICB be put in a "quiet" LAN segment to get a better response time.
Remove equipment carefully from its packaging. Save the packaging, in case the card has to be returned. Inspect the equipment for faults or damage. Report any damaged component to your Nortel Networks representative and the company who delivered the equipment. Take inventory After unpacking and inspecting the equipment, verify that all necessary components are on site before beginning the installation.
Main DN 7021 (TRGT = 7000 Note: Because of the number and variety of DNs programmed for the dual-card setup, Nortel Networks recommends creating a dialing plan chart similar to configuration" (page primary and secondary card attributes, including the dual-card settings, in the administration BUI.
CS 2100/Meridian SL-100 configuration Single-card configuration After installing the ICB card(s) and connecting the terminal for CLI access and the server for BUI access, perform CS 2100/Meridian SL-100 database configuration. (page 55) shows the tables to datafill for single-card setup.
ACDLOGIN example The ACD login ID must match the ICB physical port connection to the CS 2100/Meridian SL-100. The ACD agents login must be in descending order, otherwise the ICB card cannot login the agents. After adding the ACD login IDs, enter the first agent’s ID in the ICB...
Maintenance terminal. Note: These procedures do not apply to the Meridian 1 Options 51C, 61C or 81C or the CS 2100/Meridian SL-100. In the procedures that follow, the connections are the same for the Option 11C and the CS 1000, the only difference is that the connectors are on the back of the Call Server and Media Gateway for the CS 1000, whereas they are on the bottom of the Option 11C cabinet.
IP address of Enter the IP address of the server that the ICB uses to send scheduling E-mail Server confirmation and administration E-mail messages. If this field is left empty, or an incorrect address is specified, the ICB will not send E-mail messages.
(for example, TUI roll call command and dial out). The maximum conference size in a 64-port card pair is 62 ports. Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100 Nortel Integrated Conference Bridge: Service Implementation Fundamentals NN43001-558/555-4001-135 01.02 Standard...
Netscape Communicator, version 4.5 or higher. Note: The system does not support browsers running on MacIntosh computers. The ICB web server runs on the ICB card. The ICB card acts as a stand-alone system. Users navigate their browser directly to the card’s IP address.
84 Browser user interface User types When logging in to the ICB BUI, your login ID connects you to the server as a distinct user type. The administrator determines the user type for each user. Table 17 "BUI user types" (page 84) functionality.
88 Browser user interface The following are the prerequisites for using this feature: • The image must fit reasonably in the browser window. Nortel Networks recommends that the image be no larger than 690 pixels wide and 420 pixels high.
Figure 61 ICB Dashboard - Users New User window Note: The password for a new user is initially 000000 (that is, six zeros). Nortel Networks recommends that the user change it during the first login session. Search for a user When the Search for User button in the Users List window is clicked, the Search for a User window opens.
The number displayed is also a link. Click on the number to open the Edit Member window in which the group member can be edited. Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100 Nortel Integrated Conference Bridge: Service Implementation Fundamentals NN43001-558/555-4001-135 01.02 Standard...
(Flexible Feature Code - FFC or Special Prefix - SPRE on the CS 1000; Auth Access # on the CS 2100/Meridian SL-100). The chairperson must enter the whole string of authorization numbers as the example in shows.
*91. The chairperson can drop the last conferee to dial in by dialing *92. These commands are not repeatable (that is, the chairperson Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100 Nortel Integrated Conference Bridge: Service Implementation Fundamentals NN43001-558/555-4001-135 01.02 Standard...
After recording the greeting, it can be later verified, re-recorded, or deleted. Meeting details displayed in the BUI indicate whether or not a greeting exists. Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100 Nortel Integrated Conference Bridge: Service Implementation Fundamentals NN43001-558/555-4001-135 01.02 Standard...
ICB files must be published in Microsoft Outlook before ICB users can access and use the ICB files. Nortel Networks recommends that the Microsoft Outlook Administrator publish the ICB files in the Organizational Forms Library. Follow the steps in Administrator to publish the ICB files to the Organizational Forms Library"...
The Signaling test is executed from Overlay 30 using the UNTT command (Meridian 1/CS 1000) or from the IPE MAP Level using the Tst command (CS 2100/Meridian SL-100). Sanity monitoring Sanity monitoring is a background routine that checks the operation of system resources, such as CPU activity and memory allocation.
CS 2100/Meridian SL-100 diagnostic commands Each card performs diagnostic tests as part of the daily routines. Diagnostic tests can be activated from the MAP terminal on the CS 2100/Meridian SL-100. The ICB card appears as an extended digital line card to the system.
For example, a problem affecting a single channel is minor, so long as the system is still fully operational. Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100 Nortel Integrated Conference Bridge: Service Implementation Fundamentals NN43001-558/555-4001-135 01.02 Standard...
ZIP file according to the date. It does not overwrite previous backups. Note: The remote folder must be an existing folder in the remote server; if this path is not found, the system puts the backup file in the folder reached directly by FTP.
Call Detail Recording (CDR) package 4; and CDR with Charge Account (CHG) package 23. Note: CDR is not available on the CS 2100/Meridian SL-100. To enable the CDR feature, select "Billing and CDR Reports" from the Billing...
A keycode protects against unauthorized ICB feature use. The keycode restricts upgrades of either the number of ports or application software to a given ICB card. Nortel Networks tracks the keycodes to allow for accurate handling of field repairs and incremental upgrades.
• application patching/bug fix Nortel Networks provides the customer with a keycode to enable installation of any required upgrade. Enter the keycode using the Command Line Interface from the local maintenance port on the ICB card. The keycode is 24 characters long;...
Upgrades section of the ICB Dashboard click on the Number of Ports link (see Figure 93 "ICB Dashboard - Card Upgrade window" (page Note: The CS 2100/Meridian SL-100 only supports 32- and 64-port ICB cards. This procedure is not supported for CS 2100/Meridian SL-100 customers.
Figure 93 ICB Dashboard - Card Upgrade window A ports upgrade is purchased from Nortel Networks, it comes with a new keycode for the card. Follow the steps in the administrator ICB Dashboard" (page 227) Procedure 44 Upgrade ports from the administrator ICB Dashboard...
MICB Release 2 or MICB information, if your system is a Meridian 1 or CS 1000, see "Assign ACD DNs" (page 48); if your system is a CS 2100 or Meridian SL-100 see "Single-card configuration" (page Note: DN pairs can be left in the ICB. Callers to existing conferences configured with direct access DNs will be...
When a user logs into the BUI, no one else can login with the same user ID, until the session terminates (that is, the user logs out). Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100 Nortel Integrated Conference Bridge: Service Implementation Fundamentals NN43001-558/555-4001-135 01.02 Standard...
Incremental Software Management. Local Area Network. Light Emitting Diode. Line Equipment Number (CS 2100/Meridian SL-100 equivalent of TN). Main DN The directory number that conferees dial to enter the conference when using direct access.
Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, the Nortel Logo, the Globemark, SL-1, Meridian1, and Succession are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.