Light Colored Line, White Line, Or Incorrectly Colored Line - Lexmark C792e 5062-210 Service Manual

5062
Additional checks—horizontal lines
Step
1 Check the media condition.
Load new, dry, recommended media.
Re-print the defective image.
Does the error continue?
2 Check the media transfer route.
Check the media route for contamination or obstacles.
Are there obstacles in the route?
Check the print cartridge for proper installation.
3
Is the above component properly installed?
4 Check the transfer roll assembly for contamination and
wear.
Is the above component free of excess wear and
contamination?
5 Check the heat roll and pressure roll.
Remove the fuser unit assembly.
Is there contamination or cracks on the heat roll and/
or pressure roll?
6 Perform a print test.
Does the problem remain?

Light colored line, white line, or incorrectly colored line

Try one or more of the following:
•
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
•
MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the
replacement part.
2-28
Service Manual
Questions / actions
CAUTION: : Allow
the fuser unit
assembly to cool
down.
Yes
Go to step 2. Problem solved.
Go to step 3. Remove
obstacles or
contamination.
Go to step 4. Inspect, clean
and reinstall
replace the print
cartridge.
Go to step 5. Replace the ITU
assembly.
Go to
assembly
removal" on
page
Replace the Go to step 7.
fuser unit
assembly.
Go to "Fuser
assembly
removal" on
page 4-58.
Contact your Problem solved.
next highest
level of tech
support.
No
"ITU
4-72.