Lexmark C792e 5062-210 Service Manual page 137

Step Questions / actions
4 1. Bring the printer up in Diagnostics menu
(turn off the printer, press and hold 3 and
6, turn on the printer, and hold the buttons
until the splash screen appears).
2. Navigate to INPUT TRAY TESTS > FEED
TEST.
3. Select the input source.
4. Select Single.
Does the error persists?
5 Check the pick roll assembly.
Is the pick roll assembly not damaged?
6 1. Check the pick assembly for mechanical
wear or damage.
2. Check if the pick arm spring is not
dislodge.
Is the pick assembly not damaged?
7
For 550-sheet input option: Replace the
media tray assembly. See
tray assembly removal" on page
For 2000-sheet input option: Replace the
media tray assembly. See
capacity feeder media tray assembly
removal" on page 4-204
Does the problem persist?
Go to step 5.
Go to step 6.
Go to step 7.
For 550-sheet input option:
"550-sheet media Replace the 550-sheet
4-155. drawer assembly. See
"550-sheet drawer
assembly removal" on
page
"2000-sheet high-
For 2000-sheet input
option: Replace the 2000-
sheet high-capacity feeder
input option.
Yes
Problem solved.
For 550-sheet input option:
Replace the pick roll
assembly. See
tray pick roll assembly
removal" on page
For 2000-sheet input
option: Replace the pick
roll assembly. See
sheet high-capacity
feeder pick roll assembly
removal" on page
For 550-sheet input option:
Replace the pick assembly.
See
assembly removal" on
page
For 2000-sheet input
option: Replace the pick
assembly. See Installation
note of
capacity feeder pick
assembly removal" on
page
Problem solved.
4-155.
Diagnostic information
5062
No
"550-sheet
4-169.
"2000-
4-214.
"550-sheet tray pick
4-165.
"2000-sheet high-
4-207.
2-99