Additional checks—background
Step
1
Replace the print cartridge.
Does this fix the problem?
2
Check the high voltage contact from the HVPS to the
transfer module. See
on page
4-76.
Is a problem found?
3
Reseat the JHVPS1 connector on the system board.
Does this fix the problem?
Replace the HVPS. See
4
(HVPS) board removal" on page
Does this fix the problem?
5
Clean the printhead.
Does this fix the problem?
Questions / actions
"ITU block assembly removal"
"High-voltage power supply
4-67.
Yes
Problem solved.
Go to step 2.
Replace the ITU
Go to step 3.
block assembly.
Problem solved.
Go to step 4.
Problem solved.
Go to step 5.
Problem solved.
Replace the
printhead. See
"Printhead
removal,
installation,
and alignment"
on page
Diagnostic information
5062
No
4-119.
2-23