Tray empty (2000-sheet input option) service check
Step
Questions / actions
1
Check if the paper level flag on the 2000-
sheet high-capacity feeder pick assembly can
freely move.
Can the paper level flag freely moved?
2
Check if the elevator plate moves up when
you close the 2000-sheet high-capacity
feeder media tray.
1. Open the jam clearance cover.
2. Close the 2000-sheet high-capacity feeder
media tray.
3. Check if the elevator plate moves up.
Does the elevator tray moves up?
3
Check the tray elevator coupling gear for
damage.
Is the tray elevator coupling gear damaged?
Yes
Go to step 2.
Go to step 5.
Replace the 2000-sheet
high-capacity feeder media
tray. See
"2000-sheet
high-capacity feeder
media tray assembly
removal" on page
4-204.
No
Replace the 2000-sheet
high-capacity feeder pick
assembly. See the
installation note of
"2000-
sheet high-capacity
feeder pick assembly
removal" on page
4-207.
Go to step 3.
Go to step 4.
2-137
Diagnostic information
5062