Print is too light
Cause
Toner Darkness setting is too light, RGB Brightness
setting is too bright, or RGB Contrast setting is incorrect.
The media being used does not meet the printer
specifications.
Color Saver is On.
Toner is low.
Toner cartridge is defective or worn.
Light colored line, white line, or incorrectly colored line
Example
ABCDE
ABCDE
Transparency print quality is poor
Cause
You are using transparencies that do not meet the printer
specifications.
Paper Type setting for the tray you are using is set to
something other than Transparency.
Solution
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•
•
•
•
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Turn Color Saver off.
Replace the toner cartridge.
Cause
Toner cartridge is defective.
Photoconductors are defective.
Transfer belt is defective.
Printhead lenses are dirty.
Solution
Use only transparencies recommended by the printer
manufacturer.
Make sure the Paper Type setting is set to Transparency.
Select a different Toner Darkness setting, RGB
Brightness setting, or RGB Contrast setting from Print
Properties before sending the job to print.
Note: This solution applies to Windows users only.
Adjust the color quality settings in the Quality menu.
Load media from a new package.
Avoid textured media with rough finishes.
Make sure the media you load in the trays is not damp.
Make sure the Paper Type and Paper Weight settings
match the type of media you are using.
Solution
Replace the color cartridge causing the
line.
Replace the photoconductor units.
Replace the transfer belt.
Clean the printhead lenses.
Print quality guide
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