5062
Toner rubs off
Leading edge
Trailing edge
Try one or more of the following:
•
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1.
From the operator panel Paper menu, check the Paper Type and Paper Weight settings. Change the
Paper Weight setting from Normal to Heavy.
2.
Before sending the print job, specify the correct paper type setting:
•
•
•
CHECK THE PAPER TEXTURE SETTING
From the operator panel Paper menu, make sure the Paper Texture setting matches the paper loaded in
the tray or feeder. If necessary, change the Paper Texture setting from Normal to Rough.
Additional checks—toner rubs off
Step
1
Is the fuser properly installed?
2
Replace the fuser. See
page
Does this fix the problem?
2-38
Service Manual
For Windows users, specify the paper type from Print Properties.
For Macintosh users, specify the paper type from the Print dialog.
Questions / actions
"Fuser assembly removal" on
4-58.
Yes
Go to step 2.
Install the fuser
properly.
Problem solved.
Replace the
LVPS. see
"Low-voltage
power supply
(LVPS)
removal" on
page
No
4-82.