Calibrating The Eagleeye Director Cameras - Polycom RealPresence Group 550 Administrator's Manual

Administrator's Guide for the Polycom RealPresence Group Series
Points to note when detecting the Polycom EagleEye Director
When the system first detects the EagleEye Director, a calibration wizard starts. If the EagleEye
Director is not detected, try one of the following solutions:
• Ensure all cables are tightly plugged in, then attempt camera detection again. If you are using
EagleEye Director version 1.0 software, you might need to ensure that the ball stubs are tightly
pressed into the hole on the base after checking the cables.
• Restart the RealPresence Group system.
• Manually power off the EagleEye Director by unplugging its power supply and unplugging the HDCI
cable from the RealPresence Group system. Then power on the EagleEye Director, plug the HDCI
cable into the RealPresence Group system, and attempt camera detection again.

Calibrating the EagleEye Director Cameras

In Voice Tracking mode, you only need to calibrate the right camera. In Direct Cut mode,
calibrate the right camera and then left one.
To calibrate the cameras:
1 Do one of the following:
 In the local interface, go to Settings > Administration > Camera Tracking > Calibration.
 In the web interface, go to Admin Settings > Audio/Video > Video Inputs and select Calibrate
Voice Tracking.
2 Follow the directions in the Auto Calibration page that appears. When you click Start,
auto-calibration begins. When the automatic process ends, you have these choices:
 Yes, I see a green box around my mouth. Selecting this choice means auto-calibration was
successful and you can move forward with adjusting the room view, if you like.
 No, I see a green box, but it is not around my mouth. Selecting this choice means you can try
auto-calibration again or manually calibrate the camera.
 No, I do not see a box at all. Selecting this choice means you must manually calibrate the
camera.
3 If necessary, follow these steps to manually calibrate the camera:
a Use the arrow buttons and zoom controls on the remote control or web interface to zoom
completely in, then aim the camera at your mouth.
b Select Begin Calibration or Start and follow the onscreen instructions until a message displays
indicating successful calibration.
Ensure that only one person speaks while you are calibrating the cameras and keep the background
quiet.
If you rearrange or move the Polycom EagleEye Director, recalibrate it.
If you cannot successfully calibrate the cameras, ensure that all seven EagleEye Director tracking
microphones are working correctly. Five of those microphones are horizontal and two are vertical reference
audio microphones. Calibration fails if any of the microphones do not work. For ways to test microphone
functionality, refer to the Camera Tracking settings in
Polycom, Inc.
Diagnostics, Status, and Utilities
Monitors and Cameras
on page 151.
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