Polycom realpresence group 300 User Manual
Hide thumbs
Also See for realpresence group 300:
- User manual (72 pages) ,
- Quick tips (2 pages) ,
- Setting up (2 pages)
Related Manuals for Polycom realpresence group 300
Summary of Contents for Polycom realpresence group 300
- Page 1 User Guide 4.2.0 | January 2015 | 3725-69986-005/A ® ® Polycom RealPresence Group Series...
- Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
-
Page 3: Table Of Contents
Conventions Used in Polycom Guides ........5... - Page 4 Place a Test Call ............35 Viewing Call Statistics Using the Polycom Touch Control ..... 36 Search for Answers in the Product Documentation .
- Page 5 Polycom Technical Support ........
-
Page 6: Conventions Used In Polycom Guides
Polycom guides contains terms, graphical elements, and a few typographic conventions. Familiarizing yourself with these terms, elements, and conventions will help you successfully perform tasks. Information Elements Polycom guides may include any of the following icons to alert you to important information. Icons Used in Polycom Guide Name... -
Page 7: Typographic Conventions
Conventions Used in Polycom Guides Typographic Conventions A few typographic conventions, listed next, are used in Polycom guides to distinguish types of in-text information. Typographic Conventions Convention Description Bold Highlights interface items such as menus, menu selections, window and dialog names, soft keys, file names, and directory names when they are involved in a procedure or user action. -
Page 8: Before You Begin
Before You Begin ® The User Guide for the Polycom RealPresence Group Series is for users who need to operate Polycom ® RealPresence Group systems. The guide covers the RealPresence Group 300, RealPresence Group 500, RealPresence Group 550, and RealPresence Group 700 systems. -
Page 9: Polycom And Partner Resources
Participate in discussion forums to share ideas and solve problems with your colleagues. To register with the Polycom Community, simply create a Polycom online account. When logged in, you can access Polycom support personnel and participate in developer and support forums to find the latest information on hardware, software, and partner solutions topics. -
Page 10: Overview
System software, and version 4.2.0 of the Polycom Touch Control Panel software. This guide also includes information about the Polycom Touch Control hardware as it interoperates with RealPresence Group Series hardware, as shown in the following figure. The latest user information about version 4.2.0 of the Polycom ®... -
Page 11: Power On And Off
RealPresence Group system. It is important to note that Polycom RealPresence Group 300, 500, and 700 systems do not have what you might think of as a power button—they have a power proximity sensor. Instead of pressing an actual button that moves, you touch the sensor (or near the sensor) that indicates power on the front of the system. -
Page 12: Pairing With A Realpresence Group System
● For the RealPresence Group 550 systems, press the power switch located on the back of your system. ● For the RealPresence Group 300, 500, and 700 systems, touch the power sensor on the front of the system. The indicator light changes color and blinks, which means that the system is shutting down. Release the power sensor when the indicator light changes color. -
Page 13: Place And Answer Calls
To pair with a RealPresence Group system: 1 Do one of the following: After you power on the Polycom Touch Control, a Connect to Device screen is displayed. Enter the IP address for the RealPresence Group system. Touch Connect. -
Page 14: Call From The Contacts Screen
To see more details about a call listed on the Recent Calls screen, touch next to the entry. Answer a Call If the Polycom RealPresence Group system does not answer incoming calls automatically, you are prompted to answer manually. Touch Answer or Ignore when a call comes in. Call Screen When you are in a call, the Call screen appears. -
Page 15: End A Call
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control End a Call To hang up a call: » From the Call screen, touch Hang Up. If prompted, confirm that you want to hang up. Call Hold and Resume The RealPresence Group system supports call hold and resume in Microsoft Lync 2013 and H.323 calls. -
Page 16: Multipoint Hold And Resume
Touch Hold + Answer to hold the current call and answer the incoming call. Note: Hang Up Option Support The Polycom Touch Control does not support Hang Up 1 + Answer or Hang Up All + Answer. To make an outgoing call while a call is on hold: »... -
Page 17: Use Encryption Check Code On H.323 Point-To-Point Calls
The numbers are identical if, and only if, the calculation uses data exclusively from the two sites in the call, with no data being intercepted and modified by a third party. Polycom recommends verifying this check code at each site to protect against a third-party eavesdropping on calls. -
Page 18: Adjust Touch Control Brightness
Select and Adjust a Camera or Other Video Source You can use the Polycom Touch Control to select and adjust the main camera or other near-end or far-end video sources, such as document cameras or computers. You might be able to adjust other auxiliary cameras or far-end cameras that support pan, tilt, and zoom movement. -
Page 19: Polycom Eagleeye Iv Camera
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control 2 Touch Control Camera. 3 Touch the arrow buttons on the Polycom Touch Control to move the camera up, down, left, or right. 4 Touch to zoom out and zoom in. -
Page 20: Set And Use Camera Presets
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control To disable EagleEye Director tracking in a call: » On the Polycom Touch Control Home or Call screen, touch Cameras and select Stop Camera Tracking. To enable EagleEye Director tracking in a call: »... -
Page 21: Control What You Hear
• The red mute indicator on the front of the Polycom EagleEye View camera is lit when the system is muted or when a Polycom microphone is connected and muted. The microphone might mute when the system automatically answers an incoming call and if the system is configured to mute auto answered calls. -
Page 22: Show Content
Note: Showing Content On Group 300 Systems To show content on a RealPresence Group 300 system, you must use the People+Content IP application. Showing Content from a Computer Connected to a... -
Page 23: Show Content With People+Content Ip
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control 4 To stop showing content, click Show Content with People+Content IP The People+Content IP application allows you to send content from a computer that is not connected directly to the RealPresence Group system or the Polycom Touch Control. -
Page 24: Show Content From A Computer Connected To Realpresence Group Systems
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control Show Content from a Computer Connected to RealPresence Group Systems Connections for a RealPresence Group 550 System To start showing content: 1 From the Home screen or Call screen, touch Show Content. -
Page 25: Showing Content From A Usb Drive
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control Showing Content from a USB Drive A Polycom Touch Control can show content stored on a USB drive. You can annotate the file while showing it to the far-end sites. -
Page 26: Showing Content From A Document Camera
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control To go back and forth within the pages while showing a file, touch the arrows on the bottom left and right of the Touch Control screen. To view thumbnails, touch , and then touch any thumbnail to jump to that page. -
Page 27: Directory And Contact Entries
Users at other sites cannot access the contacts on your system. Polycom RealPresence Group systems support up to 2,000 contacts. They can also support the following: ● An unlimited number of contacts when the RealPresence Group system is registered with Microsoft Office Communications Server 2007 R2 or Microsoft Lync Server 2010 or 2013. -
Page 28: Hang Up A Multipoint Call
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control To place a multipoint call by adding sites to a call: 1 Call the first site. 2 After the call connects, touch Add Call Participant from the Call screen. -
Page 29: Multipoint Viewing Layouts
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control Multipoint Viewing Layouts What you see during a multipoint call can vary depending on how the RealPresence Group system is configured, the number of sites participating, the number of monitors you are using, and whether content is shared. -
Page 30: Answer Video Calls Automatically
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control 2 Touch the RealPresence Group Series System tab. 3 Do one of the following: To refuse incoming point-to-point video calls, set Auto Answer Point-to-Point to Do Not Disturb. -
Page 31: Lync Environments
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control When your video is stopped, the far end does not see local video transmission from you. Stopping your video allows you to stop sending your near-end camera-encoded video while still remaining connected to the conference. -
Page 32: Call From Meetings On Your Calendar
If your RealPresence Group system is configured to connect to the Microsoft Exchange Server, and the Polycom Conferencing for Microsoft Outlook add-in is installed at your site, you can join a scheduled meeting from the Calendar screen. If the home screen does not display calendar information, the system is not registered with the Microsoft Exchange Server. -
Page 33: Perform Tasks Involving Microsoft Office Communications Server Or Lync Contacts
Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP) If a Polycom RealPresence Group system is deployed in a Microsoft Lync Server 2010 or 2013 environment and Centralized Conferencing Control Protocol (CCCP) is enabled, you can place and participate in multipoint calls that are hosted by Microsoft audio and video servers. If you are used to being in conferences hosted by a Lync server, you might notice that the Polycom RealPresence system interface closely resembles the interface you see in Microsoft environments. -
Page 34: Mute A Cccp Call
If the meeting organizer has muted your Polycom RealPresence Group system selectively, you can unmute your system even if the organizer does not. It is important to understand that no one else can unmute your microphone. -
Page 35: Adjust For Room Lighting
RealPresence Group system. Use backlight compensation in situations where the subject appears darker than the background. Enabling this setting helps to darken a bright background, which can impact the tracking performance of the Polycom EagleEye Director. -
Page 36: Using The Virtual Remote Control
Use the Knowledge Base Place a Test Call To troubleshoot any issues making video calls, call a Polycom video site to test your setup. A list of worldwide numbers that you can use to test your Polycom RealPresence Group system is available at www.polycom.com/videotest. -
Page 37: Viewing Call Statistics Using The Polycom Touch Control
User Guide for the Polycom RealPresence Group Series and the Polycom Touch Control ● If you can make calls but not receive them, make sure that your system is configured with the correct number. Viewing Call Statistics Using the Polycom Touch Control To view information about a point-to-point call in progress: 1 Touch Participants. -
Page 38: Polycom Technical Support
Polycom Implementation and Maintenance services provide support for Polycom solution components only. Additional services for supported third-party Unified Communications (UC) environments integrated with Polycom solutions are available from Polycom Global Services and its certified Partners. These additional services will help customers successfully design, deploy, optimize and manage Polycom visual communications within their UC environments. -
Page 39: Regulatory Notices
● Polycom RealPresence Group 500 System (Model: Group 500; Type: P001) ● Polycom RealPresence Group 550 System (Model: Group 550; Type: C001) ● Polycom RealPresence Group 700 System (Model: Group 700; Type: P002) For more regulatory information, refer to the Regulatory Notices for the Polycom RealPresence Group Series at support.polycom.com Documents &...