Installing Certificates - Polycom RealPresence Group 550 Administrator's Manual

Administrator's Guide for the Polycom RealPresence Group Series
Setting
State or Province (ST)
Country (C)
The RealPresence Group system supports only one OU field. If you want the signed certificate to
include more than one OU field, you must download and edit the CSR manually.
After you create the CSR, a message indicating that the CSR has been created displays. Two links appear
next to the signing request that you just created (Signing Request Server or Signing Request Client).
● Download Signing Request enables you to download the CSR so that it can be sent to a CA for
signature.
● Create enables you to view the fields of the CSR as they are currently set in the CSR. If you change
any of the values you previously configured, you can click Create to generate a new CSR that can
then be downloaded.
Only a single outstanding CSR of either type can exist at a time. After the CSR is generated, it is
important to get it signed and installed before attempting to generate a different CSR of the same
type. For example, if you generate a client CSR and then, prior to having it signed and installed on the
RealPresence Group system, another client CSR is generated, the previous CSR is discarded and
invalidated, and any attempt to install a signed version of it will result in an error.

Installing Certificates

After you have downloaded a CSR and it has been signed by a CA, the resulting certificate is ready to install
on the RealPresence Group system. The following section outlines how to do this, and the procedure is the
same for installing the client certificate, the server certificate, and any required CA-type certificates.
To add a signed certificate on the Certificates page:
1 Click View and Add to open the certificate section.
2 Next to Add Certificate, click Browse to search for and select a certificate. You might be installing a
client or server certificate that has been signed by a CA after having been previously generated as a
CSR, or installing a CA certificate needed by the RealPresence Group system to validate a
certificate it receives from another system.
3 Click Open.
The system checks the certificate data and adds it to the list. If you don't see the certificate in the list,
the system was unable to recognize the certificate. This process is sometimes referred to as installing
a certificate.
You can select a certificate in the list to view its contents. You can also remove a certificate from the
list by clicking Remove.
4 If needed, click Close to close the certificate section of the page.
5 Click Save.
Polycom, Inc.
Description
Specifies the state or province where your organization is located.
Displays the country selected in Admin Settings > General Settings > My
Information.
Security
120