Audio Add-In Calls - Polycom RealPresence Group 550 Administrator's Manual

Administrator's Guide for the Polycom RealPresence Group Series
To enable Kiosk Mode:
1 In the web interface, go to Manage Favorites > Create Favorite and create one or more Favorites.
2 On the web interface's Place a Call screen, select Edit next to Speed Dial, then search for and add
Favorites to Speed Dial.
3 Go to Admin Settings > General Settings > Home Screen Settings > Speed Dial.
4 Select Enable Speed Dial and then click Save.
5 Go to Kiosk Mode, then select Enable Kiosk Mode and click Save.
For information using Kiosk Mode, refer to the User's Guide for the Polycom RealPresence Group Series
and the Polycom Touch Control.

Audio Add-In Calls

When your conference call hits the maximum number of video calls allowed for your license type, you can
initiate additional outbound, audio-only calls from your RealPresence Group system. However, incoming
calls are rejected as long as you have met the video call limit for your system.
After you reach the call limit and make an audio-only call, if you hang up a video call and try
to make another call, the call will be an audio-only call.
Keep in mind the following points:
● If your Multipoint option is disabled, or if you are making a TIP-enabled call, RealPresence Group
systems support one video call and one audio-only call.
● If your Multipoint option is enabled, your conference can include the supported number of video calls
plus one audio-only call.
● Audio-only calls can be encrypted and unencrypted independently from video calls.
Polycom, Inc.
Placing and Answering Calls
101