Remote Management Of The Polycom Touch Control; Download Logs; Network Settings; Pairing - Polycom RealPresence Group 550 Administrator's Manual

Administrator's Guide for the Polycom RealPresence Group Series
To unpair the Polycom Touch Control and Polycom RealPresence Group using the web
interface:
1 Go to Admin Settings > General Settings > Pairing > Polycom Touch Control.
2 Disable Allow Pairing or select Forget this Device.
The RealPresence Group system cannot pair with any Polycom Touch Control while Allow Pairing is
disabled.

Remote Management of the Polycom Touch Control

You can remotely manage certain features of your Polycom Touch Control from within your enterprise
environment using Microsoft Internet Explorer version 9 and later. These features are described in the
following paragraphs.
To open the remote management window for the Touch Control:
1 In one of the supported web browser windows, enter the IP address of the Touch Control.
2 In the Login window, enter the ID and Password you use to access the administrative features of
the Touch Control.
You can access the remote management features by using the Dashboard or the Navigation menu.
You return to the Dashboard by clicking the Home icon.

Download Logs

Downloads the Touch Control logs to the location specified in the device.

Network Settings

Specifies whether the system acquires an IP address automatically or manually. With the manual method,
the other settings that are available from the Touch Control become available on the web.

Pairing

Pairs and unpairs from Polycom RealPresence Group systems. Before you can connect to or pair with a
device, you must know the device's IP Address and the User Name and Password used to connect.

Security

Changes the Admin ID and Password of the Touch Control.

Software Updates

Updates the Polycom Touch Control software. You can update from the default Polycom server or your own
server by entering the appropriate IP address. You can configure the updates to occur automatically or
manually.

View Touch Control Screens

Shows the screen currently being displayed on the Polycom Touch Control. You can click Refresh at any
time to see if the screen has changed.
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