Diagnostics, Status, And Utilities; Polycom Realpresence Manageability Instrumentation Solution; Diagnostics Screens - Polycom RealPresence Group 550 Administrator's Manual

Diagnostics, Status, and Utilities

The Polycom RealPresence Group systems provide various tools and screens that allow you to review
information about calls made by the system, review network usage and performance, perform audio and
video tests, and send system messages.
Polycom RealPresence Manageability Instrumentation
Solution
The Polycom® RealPresence® Manageability Instrumentation solution simplifies management of Polycom
RealPresence video collaboration services.
Prior to the introduction of RealPresence Manageability Instrumentation, Simple Network Management
Protocol (SNMP) Management Information Base (MIB) and Syslog formats varied across Polycom endpoint
and infrastructure products. RealPresence Manageability Instrumentation now enables you to collect, store,
and export data in a consistent format across all Polycom endpoints, and hardware and software
infrastructure systems. Polycom video and collaboration environments and infrastructure that include the
Manageability Instrumentation solution capabilities are easier to monitor, operate, and secure.
Specifically, RealPresence Manageability Instrumentation equips your Polycom devices with two embedded
capabilities that enhance your ability to monitor them:
● The Polycom Unified Simple Network Management Protocol (SNMP) Management Information Base
(MIB) provides a consistent and unified data model and common format for all MIBs across Polycom
products. The new MIB enables you to translate data you collect with SNMP into a standardized
format so you can remotely monitor devices on a network. For more information setting up SNMP on
the system, see
● The Polycom Unified System logging Syslog transport format provides a system log message format
compliant with RFC 5424 that enables you to log device events locally and remotely in a standardized
way. Monitoring system logs is especially useful for troubleshooting and security purposes. For more
information on setting up system logging, see
For detailed information on using the Manageability Instrumentation solution with your Polycom products,
see the Polycom RealPresence Manageability Instrumentation Solution Guide.

Diagnostics Screens

Use the system diagnostics screens to view call statistics, system status, and system log settings, as well
as download system logs and restart or reset the system.
Polycom, Inc.
Setting Up SNMP on page 145.
System Log Settings on page 160.
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