Information In The Cdr - Polycom RealPresence Group 550 Administrator's Manual

Administrator's Guide for the Polycom RealPresence Group Series
To download the CDR using the Polycom RealPresence Group system web interface:
1 Click Utilities > Services > Call Detail Report (CDR).
2 Click Most Recent Call Report and then specify whether to open or save the file on your computer.

Information in the CDR

The following table describes the data fields in the CDR.
Data
Row ID
Start Date
Start Time
End Date
End Time
Call Duration
Account Number
Remote System
Name
Call Number 1
Call Number 2
(If applicable for
call)
Transport Type
Call Rate
System
Manufacturer
Call Direction
Conference ID
Call ID
Total H.320
Channels Used
Endpoint Alias
Polycom, Inc.
Description
Each call is logged on the first available row. A call is a connection to a single site, so there
might be more than one call in a conference.
The call start date, in the format dd-mm-yyyy.
The call start time, in the 24-hour format hh:mm:ss.
The call end date.
The call end time.
The length of the call.
If Require Account Number to Dial is enabled on the system, the value entered by the user
is displayed in this field.
The far site's system name.
The number dialed from the first call field, not necessarily the transport address.
For incoming calls — The caller ID information from the first number received from a far site.
For outgoing calls — The number dialed from the second call field, not necessarily the
transport address.
For incoming calls — The caller ID information from the second number received from a far
site.
The type of call — Either H.323 (IP) or SIP.
The bandwidth negotiated with the far site.
The name of the system manufacturer, model, and software version, if they can be
determined.
In — For calls received.
Out — For calls placed from the system.
A number given to each conference. A conference can include more than one far site, so
there might be more than one row with the same conference ID.
Identifies individual calls within the same conference.
Number of narrow-band channels used in the call.
The alias of the far site.
Diagnostics, Status, and Utilities
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