Ip-Fax Troubleshooting; Ip-Fax Transmission - Ricoh S-C4.5 Field Service Manual

IP-Fax Troubleshooting

IP-Fax Transmission

Cannot send by IP Address/Host Name
Check Point
1 LAN cable connected?
2 Specified IP address/host name correct?
3 Firewall/NAT is installed?
4 Transmission sent manually?
5 IP address of local machine registered?
Remote terminal port number setting other than
6
1720?
7 Specified port number correct?
8 DNS server registered when host name specified? Contact the network administrator.
9 Remote fax a T.38 terminal?
10 Remote fax switched off or busy?
11 Network bandwidth too narrow?
12 Remote fax cancelled transmission?
Action
Check the LAN cable connection.
Check the IP address/host name.
Cannot breach the firewall. Send by using
another method (Fax, Internet Fax)
Manual sending not supported.
Register the IP address.
Send by specifying the port number.
Confirm the port number of the remote fax.
Check whether the remote fax is a T38
terminal.
Check that the remote fax is switched on.
Request the network administrator to increase
the bandwidth.
Raise the delay level.
IPFAX SW 01 Bit 0 to 3
IP-Fax bandwidth is the same as the DCS
speed. Set IP-Fax SW00 Bit 6 to 1.
Check whether the remote fax cancelled the
transmission.
IP-Fax Troubleshooting
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