Ricoh S-C4.5 Field Service Manual page 336

4. Appendix: Fax Troubleshooting Guide
Code
Access to SMTP Server Denied
14-03
(450)
4
Access to SMTP Server Denied
14-04
(550)
14-05 SMTP Server HDD Full (452)
User Not Found on SMTP
14-06
Server (551)
140
Meaning
• Failed to access the SMTP server because the access
• SMTP server operating incorrectly. Contact the system
• Folder send destination is incorrect. Contact the system
• Device settings incorrect. Confirm that the user name
• Direct SMTP destination incorrect. Contact the system
• SMTP server operating incorrectly
• Direct SMTP sending not operating correctly
• Failed to access the SMTP server because the HDD on
• Insufficient free space on the HDD of the SMTP server.
• Insufficient free space on the HDD where the
• Insufficient free space on the HDD at the target
• The designated user does not exist.
• The designated user does not exist on the SMTP server.
• The designated address is not for use with direct SMTP
Suggested Cause/Action
is denied.
administrator to determine if there is a problem with the
SMTP server and to check that the SMTP server settings
are correct.
administrator to determine that the SMTP server
settings and path to the server are correct.
and password settings are correct.
administrator to determine if there is a problem at the
destination at that the settings at the destination are
correct.
the server is full.
Contact the system administrator and check the
amount of space remaining on the SMTP server HDD.
destination folder is located. Contact the system
administrator and check the amount of space
remaining on the HDD where the target folder is
located.
destination for SMTP direct sending. Contact the
system administrator and check the amount of space
remaining on the target HDD.
sending.