Ricoh S-C4.5 Field Service Manual page 168

6. Troubleshooting
[0D05] B
[50A1] B
6
[50A2] B
Self-diagnostic error: HDD (Hard Disk Drive)
[XXXX]: Detailed error code
822
When the main switch is turned on or starting the self-diagnostic, the HDD stays busy for
the specified time or more.
[3003] C
[3004] C
823 Self-diagnostic Error: NIB
[6101] C
166
Timer error between ASIC and CPU
The CPU checks if the ASIC timer
works properly compared with the
CPU timer. If the ASIC timer does not
function in the specified range, this SC
code is displayed.
Video bridge device (ASIC) error 1
The CPU does not detect the video
bridge device.
Video bridge device (ASIC) register error 1
The CPU detects the video bridge
device, but detects error data from the
video bridge device.
Timeout error
Command error
MAC address check sum error
The result of the MAC address check
sum does not match the check sum
stored in ROM.
• System firmware problem
• Defective RAM-DIMM
• Defective controller
• Reinstall the controller system firmware.
1. Replace the RAM-DIMM.
2. Replace the controller board.
• Defective I/F between the video bridge
device and controller
1. Replace the controller.
• Defective I/F between the video
bridge device and controller
1. Replace the controller.
• Loose connection
• Defective HDD
• Defective controller
1. Check that the HDD is correctly
connected to the controller.
2. Replace the HDD.
• Replace the controller.
• Defective controller
1. Replace the controller.