Ricoh SP C250DN Operating Instructions Manual

Ricoh SP C250DN Operating Instructions Manual

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Operating Instructions

For safe and correct use, be sure to read "Safety Information" before using the machine.

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Summary of Contents for Ricoh SP C250DN

  • Page 1: Operating Instructions

    Operating Instructions For safe and correct use, be sure to read "Safety Information" before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read This Manual..........................7 Introduction..............................7 Legal Prohibition............................. 7 Disclaimer................................7 Differences in Functions between Different Models..................8 Note to Administrator.............................8 About IP Address............................9 List of Option..............................9 Model-Specific Information..........................10 Important Safety Instructions ...................... 11 User Information on Electrical & Electronic Equipment................11 Environmental Advice for Users........................11 Note for the Battery and/or Accumulator Symbol (For EU countries only)..........12 Important Safety Instructions...
  • Page 4 Enabling the User Restriction Settings......................37 When Machine Functions are Restricted......................40 2. Loading Paper Supported Paper.............................. 41 Specifications of Paper Types........................44 Non-Recommended Paper Types........................51 Print Area................................52 Loading Paper..............................54 Loading Paper into Tray1 and 2........................ 54 Loading Paper into Bypass Tray......................... 58 Loading Envelopes............................59 Specifying Paper Type and Paper Size Using Control Panel..............61 3.
  • Page 5 4. Configuring the Machine Using the Control Panel Basic Operation............................... 81 Menu Chart...............................82 Paper Input Menu.............................83 List/Test Print Menu............................86 Printing the Configuration Page........................86 Types of Lists/Reports..........................86 Maintenance Menu............................88 System Menu..............................89 Host Interface Menu............................92 PCL Menu................................96 PS Menu................................98 Language Menu...............................
  • Page 6 SNMP Tab..............................117 SMTP Tab..............................118 POP3 Tab..............................118 Wireless Tab.............................. 119 Configuring the IPsec Settings........................121 IPsec Global Settings Tab.........................121 IPsec Policy List Tab........................... 121 Printing Lists/Reports............................. 125 Configuring the Administrator Settings......................126 Administrator Tab............................126 Reset Settings Tab............................126 Backup Setting Tab........................... 126 Restore Setting Tab............................127 Energy Saver Mode Tab..........................
  • Page 7 Printer Problems............................. 164 When You Cannot Print Properly......................164 When You Cannot Print Clearly.......................167 When Paper Is Not Fed Properly......................170 Other Printing Problems..........................171 Error & Status Messages on the Control Panel....................172 Panel Indicator............................... 176 8. Appendix Functions and Network Settings Available in an IPv6 Environment............177 Available Functions...........................
  • Page 8 Trademarks..............................197 INDEX ................................199...
  • Page 9: How To Read This Manual

    How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
  • Page 10: Differences In Functions Between Different Models

    Differences in Functions between Different Models The differences in main functions between different models are as follows: SP C250DN SP C252DN Type Type 1 Type 2 Restrictions on available functions Not available Available User Restriction Not available Available Locked Print...
  • Page 11: About Ip Address

    About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using. List of Option Option List Referred to as Paper Feed Unit TK1010 Paper feed unit •...
  • Page 12: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DAC029 The following information is region-specific.
  • Page 13: Important Safety Instructions

    Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below.
  • Page 14: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
  • Page 15: Important Safety Instructions

    Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...
  • Page 16: Energy Star Program

    ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® The ENERGY STAR Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions.
  • Page 17 Specifications Energy Saver mode 1 Power Consumption 80 W or less Default Time 30 seconds Recovery Time 10 seconds or less Energy Saver mode 2 Power Consumption (mainly Europe and Asia) 3.8 W or less (mainly North America) 2.7 W or less Default Time 1 minute Recovery Time...
  • Page 19: Getting Started

    1. Getting Started Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior: Front View DAC023 1. Top Cover Open this cover to replace the print cartridge. 2.
  • Page 20 1. Getting Started 5. Standard Tray Delivered sheets are stacked here with the print side down. 6. Standard Tray Extension Use this to support sheets that come out curled after they are printed. Flip open the extension by pushing down on the end that is toward the rear of the machine. 7.
  • Page 21: Exterior: Rear View

    Guide to Components Exterior: Rear View DAC024 1. Front Cover Open Lever To open the front cover, pull this lever on the right side of the machine. 2. Cable Cover Remove this cover when connecting cables to the machine. 3. Ethernet Port For connecting the machine to the network using a network interface cable.
  • Page 22: Interior

    1. Getting Started Interior DAC027 1. Print Cartridges Install the print cartridges from the machine rear, in the order of cyan (C), magenta (M), yellow (Y), and black (K). Messages appear on the screen when print cartridges need to be replaced, or new ones need to be prepared.
  • Page 23: Control Panel

    Guide to Components Control Panel DAC527 1. [Stop/Start] key Press this key to stop receiving incoming data from the computer. 2. [Job Reset] key Press this key to cancel a job that is currently being printed or received. 3. [Menu] key Press this key to configure or check the machine settings.
  • Page 24: Installing The Machine

    1. Getting Started Installing the Machine Where to Put the Machine Be careful about where to place the machine, because environmental conditions greatly affect its performance. • Do not use flammable sprays or solvents in the vicinity of this machine. Doing so could result in fire or electric shock.
  • Page 25 Installing the Machine Space Required for Installation The recommended (or minimum) space requirements are as follows: 33 cm (13 inches) 20 cm (7.9 inches) 10 cm (4 inches) 10 cm (4 inches) 70 cm (27.6 inches) DAC021 Optimum Environmental Conditions Permissible and recommended temperature and humidity ranges are as follows: DAC581 •...
  • Page 26 1. Getting Started • Areas with corrosive gases • Areas that are excessively cold, hot, or humid • Areas directly exposed to currents of hot, cold, or room-temperature air from air conditioners • Areas directly exposed to radiant heat from heaters •...
  • Page 27: Installing Option

    Installing Option Installing Option This section explains how to install options. Attaching Paper Feed Unit • Touching the prongs of the power cable's plug with anything metallic constitutes a fire and electric shock hazard. • It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric shock.
  • Page 28 1. Getting Started Check that the package contains the paper feed unit. DAC047 Turn off the machine's power switch, and then unplug the machine's power cord from the wall outlet. Remove adhesive tapes from the optional paper feed unit. DAC048 Lift the machine using the inset grips on both sides of the machine.
  • Page 29 Installing Option There are three upright pins on the optional paper feed unit. Align them with the holes on the underside of the machine, and then carefully lower the machine. DAC049 After installing the optional paper feed unit, print the configuration page to check the device configuration.
  • Page 30: About Operation Tools

    1. Getting Started About Operation Tools This section explains the operation tools of this machine. Control Panel The control panel contains a screen and keys for controlling the machine. Using the control panel, you can configure the machine's various settings. For details about how to use the control panel, see page 81 "Configuring the Machine Using the Control Panel".
  • Page 31: Configuring Network Settings

    Configuring Network Settings Configuring Network Settings This section describes configuring the settings required to use the machine on a network. Configuring the IP Address Settings The procedure for configuring network settings differs depending on whether the IP address is assigned automatically by the network (DHCP), or is specified manually.
  • Page 32 1. Getting Started Press the [ ] or [ ] key to select [Active], and then press the [OK] key. Press the [Menu] key to return to the initial screen. If you are requested to restart the machine, turn off the machine, and then turn it back on. Print the configuration page to check the setting.
  • Page 33 Configuring Network Settings Enter the subnet mask using the [ ] or [ ] key. • To go to the next field, press the [OK] key. • To go back to the previous field, press the [Escape] key. Press the [OK] key. Press the [ ] or [ ] key to select [Gateway Address], and then press the [OK] key.
  • Page 34 1. Getting Started Press the [ ] or [ ] key to select [IPv6], and then press the [OK] key. Press the [ ] or [ ] key to select [Active], and then press the [OK] key. Press the [ ] or [ ] key to select [DHCP], and then press the [OK] key. Press the [ ] or [ ] key to select [Active], and then press the [OK] key.
  • Page 35: Sharing The Printer On A Network

    Configuring Network Settings Enter the machine's IPv6 address using the [ ] or [ ] key. • To go to the next field, press the [OK] key. • To go back to the previous field, press the [Escape] key. Press the [OK] key. Press the [ ] or [ ] key to select [Prefix Length], and then press the [OK] key.
  • Page 36: Wireless Lan Setup

    1. Getting Started Click [Additional Drivers...]. Select the version of Windows with which you want to share the printer, and then click [OK]. Click [Browse...], select the driver file, and then click [Open]. Click [OK]. On the [Advanced] tab, click the [Printing Defaults...] button. Specify the default values for the printer driver to be used by client computers, and then click [OK].
  • Page 37 Configuring Network Settings When entering the SSID, select [Input SSID], and then press the [OK] key. The SSID entry screen appears. Enter the SSID using the [ ] or [ ] key, and then press the [OK] key. • To move to the next character, press the [OK] key. •...
  • Page 38 1. Getting Started Press the [ ] or [ ] key to select [Network Setting], and then press the [OK] key. Press the [ ] or [ ] key to select [Wi-Fi Config.], and then press the [OK] key. Press the [ ] or [ ] key to select [Setup Wizard], and then press the [OK] key. Press the [ ] or [ ] key to select [Ad-Hoc], and then press the [OK] key.
  • Page 39: Restricting Machine Functions According To User

    Restricting Machine Functions According to User Restricting Machine Functions According to User You can configure settings to require a user code when someone tries to use certain machine functions. To enable this setting, you must first configure the machine settings via Web Image Monitor. •...
  • Page 40 1. Getting Started Under "Available Functions", select [Restrict] for the functions you want to restrict, and then click [Apply]. Select [Do not Restrict] for the functions you do not want to restrict. The user restriction setting is enabled for the selected function. Proceed to the following steps to register users.
  • Page 41 Restricting Machine Functions According to User Close the Web browser. • You must enter both the user name and user code to register a user entry. • Make sure that different user entries do not share the same user name or user code. Modifying user entries This section explains how to modify user entries.
  • Page 42: When Machine Functions Are Restricted

    1. Getting Started When Machine Functions are Restricted Restricted functions can be used only by authorized users. Depending on the restricted function, users will be authenticated from the machine's control panel or in the printer driver. • This function is available for the Type 2 model only. •...
  • Page 43: Loading Paper

    2. Loading Paper Supported Paper Tray 1 Type Size Weight Capacity Thin paper 60 to 160 g/m Plain paper B5 JIS (16 to 43 lb.) (80 g/m , 20 lb.) Middle thick paper Thick paper 1, 2 B6 JIS Recycled paper Color paper Legal (8 ×...
  • Page 44 2. Loading Paper Tray 2 (option) Type Size Weight Capacity Thin paper 60 to 105 g/m Plain paper Letter (8 × 11 inches) (16 to 28 lb.) (80 g/m , 20 lb.) Middle thick paper Thick paper 1 Recycled paper Color paper Preprinted paper Prepunched paper...
  • Page 45 Supported Paper Bypass tray Type Size Weight Capacity Thin paper 60 to 160 g/m Plain paper B5 JIS (16 to 43 lb.) Middle thick paper Thick paper 1, 2 B6 JIS Recycled paper Color paper Legal (8 × 14 inches) Prepunched paper Letter (8 ×...
  • Page 46: Specifications Of Paper Types

    2. Loading Paper Specifications of Paper Types The following tables describe the types of paper that can be used with this machine. • Depending on the paper type, the toner may take a while to dry. Before handling printed sheets, make sure that they have fully dried.
  • Page 47 Supported Paper Thin paper Item Description Paper thickness 60 to 65g/m2 (16 to 17 lb.) Supported paper tray Can be used with any of the paper trays. Duplex supported size A4, B5 JIS, Legal (8 × 14 inches), Letter (8 ×...
  • Page 48 2. Loading Paper Item Description Duplex supported size A4, B5 JIS, Legal (8 × 14 inches), Letter (8 × 11 inches), Executive × 10 inches), 8 × 13, 8 × 13, Folio (8 × 13 inches), 16K (195 mm × 267 mm) Notes If the paper thickness is outside the specified range, select [Thin Paper], [Plain Paper], [Thick Paper 1], or [Thick Paper 2].
  • Page 49 Supported Paper Item Description Duplex supported size A4, B5 JIS, Legal (8 × 14 inches), Letter (8 × 11 inches), Executive × 10 inches), 8 × 13, 8 × 13, Folio (8 × 13 inches), 16K (195 mm × 267 mm) Notes Paper that has a thickness outside the specified range cannot be printed onto.
  • Page 50 2. Loading Paper Item Description Notes • The number of sheets that can be printed per minute is approximately half that of middle thick paper. • Avoid using adhesive label paper on which glue is exposed. Glue may stick to the inner parts of the machine, which can cause paper feed problems, deterioration in print quality, or premature wear of the print cartridge's photo conductor unit.
  • Page 51 Supported Paper • Fan envelopes, and then align their edges before loading. DAC573 • When fanning envelopes, make sure they are not stuck together. If they are stuck together, separate them. • When fanning envelopes, make sure the envelope flaps are not stuck. If they are stuck, separate them.
  • Page 52 2. Loading Paper • You may not be able to perform duplex printing on 8 × 13, 8 × 13, Folio (8 × 13 inches), or 16K (195 mm × 267 mm) size paper in the following cases: • PCL printer driver When [Gradation:] in [Print Quality] is set to [Fine] •...
  • Page 53: Non-Recommended Paper Types

    Non-Recommended Paper Types Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • Bent, folded, or creased paper • Curled or twisted paper • Torn paper • Wrinkled paper • Damp paper • Dirty or damaged paper •...
  • Page 54: Print Area

    2. Loading Paper Print Area The diagram below shows the area of the paper that the machine can print on. Paper DAC571 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) Envelope DAC577 1.
  • Page 55 Print Area • Borderless printing is not supported. • The print area may vary depending on the paper size, printer language and printer driver settings. • For better envelope printing, we recommend you set the right, left, top, and bottom print margins to at least 15 mm (0.6 inches) each.
  • Page 56: Loading Paper

    2. Loading Paper Loading Paper Loading Paper into Tray1 and 2 The following example explains the loading procedure for the standard paper tray (Tray 1). The same procedure applies to loading paper in Tray 2. • Before printing on paper other than envelopes, make sure to pull up the levers on the machine rear, inside the rear cover.
  • Page 57 Loading Paper Pinch the clip on the side paper guide and slide it to match the paper size. DAC051 When loading custom size paper, position the paper guide slightly wider than the actual paper size. Pinch the end paper guide and slide it inward to match the paper size. DAC053 When loading custom size paper, position the paper guide slightly wider than the actual paper size.
  • Page 58 2. Loading Paper Slide the guides inward until they are flush against the paper's sides. Make sure the paper is not stacked higher than the projection on the side paper guides. When using Tray 2, make sure the paper is not stacked higher than the upper limit marked inside the tray.
  • Page 59 Loading Paper Remove the rear cover using a coin. DAC032 Pull out Tray 1 carefully with both hands. Place the tray on a flat surface. Push the metal plate down until it clicks. DAC050 Pinch the extender in the "PUSH" direction, and then pull out the extender until it clicks. DAC055 After extension, check that the arrows on the extender and tray are aligned.
  • Page 60: Loading Paper Into Bypass Tray

    2. Loading Paper DAC056 Follow Steps 3 to 7 in "Loading Paper into Tray1 and 2". • To reinsert the extender, you might have to push it with moderate force. Loading Paper into Bypass Tray • Before printing on paper other than envelopes, make sure to pull up the levers on the machine rear, inside the rear cover.
  • Page 61: Loading Envelopes

    Loading Paper Adjust the paper guides to the paper size. DAC066 Support the paper with both hands, and insert it carefully until it stops. DAC065 Loading Envelopes • Before printing on envelopes, make sure to lower the levers on the machine rear, inside the rear cover, to avoid envelopes coming out creased.
  • Page 62 2. Loading Paper Lowering the fusing unit levers Pull the front cover open lever, and then carefully lower the front cover. DAC061 Lower the fusing unit levers. DAC340 Using both hands, carefully push up the front cover until it closes. DAC062 For details about loading an envelope, see page 54 "Loading Paper into Tray1 and 2", and page 58 "Loading Paper into Bypass Tray".
  • Page 63: Specifying Paper Type And Paper Size Using Control Panel

    Loading Paper • If printed envelopes come out badly creased, load the envelopes in the opposite direction, and then rotate the print object by 180 degrees using the printer driver before printing. For details, see the printer driver Help. • When Using Tray 1 •...
  • Page 64: Specifying The Paper Type

    2. Loading Paper • For prints from the bypass tray or Tray 1, you can select to print according to either the printer driver settings or the control panel settings with [Bypass Priority] or [Tray1 Priority] under [Paper Input]. For details about [Bypass Priority] or [Tray1 Priority], see page 83 "Paper Input Menu". •...
  • Page 65 Loading Paper Press the [Menu] key. CER408 Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size], and then press the [OK] key. Press the [ ] or [ ] key to select the paper size setting for the desired tray, and then press the [OK] key.
  • Page 66 2. Loading Paper Press the [ ] or [ ] key to select [Paper Size], and then press the [OK] key. Press the [ ] or [ ] key to select the paper size setting for the desired tray, and then press the [OK] key.
  • Page 67: Printing Documents

    3. Printing Documents Basic Operation This section explains the basic printing procedure. Open the [Printing Preferences] dialog box in your document's application. For details about each setting, click [Help]. You can also click the information icons to display configuration information. Configure printing option settings as necessary, and then click [OK].
  • Page 68 3. Printing Documents Canceling a print job before printing has started Windows Double-click the printer icon on the task tray of your computer. Select the print job you want to cancel, click the [Document] menu, and then click [Cancel]. Mac OS X From the Apple menu, select [System Preferences...].
  • Page 69: If A Paper Mismatch Occurs

    If a Paper Mismatch Occurs If a Paper Mismatch Occurs The machine reports an error if: • The paper size or type does not match the print job's settings when [Input Tray:] is set to [Auto Tray Select]. There are two ways to resolve these errors: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper.
  • Page 70: Resetting The Print Job

    3. Printing Documents Resetting the Print Job While an error message is displayed on the control panel, press the [Job Reset] key. DAC582...
  • Page 71: Printing Confidential Documents

    Printing Confidential Documents Printing Confidential Documents By the Locked Print function, you can password-protect print jobs. This means that your job is printed only after you enter the password using the machine's control panel. This function prevents unauthorized users from seeing sensitive documents at the machine. •...
  • Page 72: Printing A Locked Print File

    3. Printing Documents • When a Locked Print job is canceled, the machine automatically logs the cancellation. You can use this log to identify which Locked Print jobs have been canceled. Printing a Locked Print File When there is a Locked Print file stored in the printer, "Locked Print Job Press OK" appears on the printer's control panel display.
  • Page 73: Checking Which Locked Print File Jobs Have Been Canceled

    Printing Confidential Documents Use the following procedure to delete a Locked Print file. You do not need to enter a password to delete a Locked Print file. When the Locked Print message is displayed, press the [OK] key. Press the [ ] or [ ] key to select the file you want to delete, and then press the [OK] key. Press the [ ] or [ ] key to select [Delete Job], and then press the [OK] key.
  • Page 74 3. Printing Documents Press the [ ] or [ ] key to select [Execute], and then press the [OK] key. The log is deleted. If there are Locked Print logs/files remaining in the printer, the display returns to the list of Locked Print logs/files.
  • Page 75: Direct Printing From A Digital Camera (Pictbridge)

    Direct Printing from a Digital Camera (PictBridge) Direct Printing from a Digital Camera (PictBridge) What Is PictBridge? You can connect a PictBridge-compatible digital camera to this machine using a USB cable. This allows you to directly print photographs by operating the digital camera. •...
  • Page 76: What Can Be Done On This Machine

    3. Printing Documents When the printer recognizes the digital camera as a PictBridge device, "PictBridge Connecting...", then "Ready" will appear on the machine's control panel. On your digital camera, select the images you want to print, and then specify the printing conditions.
  • Page 77: When Pictbridge Printing Does Not Work

    Direct Printing from a Digital Camera (PictBridge) Disconnect the USB cable from the machine. When PictBridge Printing Does Not Work This section explains likely causes and possible solutions for problems that can occur during PictBridge printing. Problem Cause Solution PictBridge is not available. There is a problem with the USB Use the following procedure to connection or the PictBridge...
  • Page 78 3. Printing Documents Problem Cause Solution Cannot print. The specified type of paper is The specified type of paper is not loaded. not loaded. If you have to use paper that is not of the specified size, perform continue printing using mismatched paper or cancel the print job.
  • Page 79: Using Various Print Functions

    Using Various Print Functions Using Various Print Functions This section briefly describes various print functions that you can configure with the printer driver to make printouts appropriate for your purposes. Print Quality Functions Print quality and color tone can be adjusted to suit the print data. Some of the print quality settings you can configure are described below.
  • Page 80: Print Output Functions

    3. Printing Documents Using ICM (Image Color Matching) You can use Windows ICM function to reproduce colors that appear on the computer screen as close as they are on printed paper. To use this function, the color profile must be added to the computer. You can find the color profile in the ICM folder stored on the provided printer driver CD-ROM.
  • Page 81 Using Various Print Functions Not printing of blank pages If a print job contains blank pages, they can be prevented from being printed. Note that this setting has higher priority than [Blank Pg. Print] under the system menu of the control panel.
  • Page 82 3. Printing Documents...
  • Page 83: Configuring The Machine Using The Control Panel

    4. Configuring the Machine Using the Control Panel Basic Operation If you want to configure the machine's system settings, press the [Menu] key. CER408 Press the [ ] or [ ] key to select the settings you want to use. To confirm setting items and values displayed, press the [OK] key.
  • Page 84: Menu Chart

    4. Configuring the Machine Using the Control Panel Menu Chart This section lists the parameters included in each menu. For details about configuring the machine using Web Image Monitor, see page 101 "Configuring the Machine Using Web Image Monitor". • Some items might not appear depending on the model type or machine's configuration. •...
  • Page 85: Paper Input Menu

    Paper Input Menu Paper Input Menu Paper Size: Tray 1 Specifies the paper size for Tray 1. Default: (mainly Europe and Asia) [A4], (mainly North America) [8 1/2 x • A4, B5 JIS, A5, 8 1/2 × 14, 8 1/2 × 11, 7 1/4 × 10 1/2, 8 ×13, 8 1/2 × 13, 8 1/4 × 13, 16K, Custom Size, 4 1/8 ×...
  • Page 86 4. Configuring the Machine Using the Control Panel Default: [Plain Paper] • Thin Paper, Plain Paper, Middle Thick, Thick Paper 1, Recycled Paper, Color Paper, Letterhead, Prepunched, Label Paper, Bond Paper, Cardstock, Envelope, Thick Paper 2 Tray Priority Specifies the tray that the printer uses first for printer jobs from Tray 1 or tray 2. If automatic tray selection is specified for the print job and both tray 1 and Tray 2 contain paper that matches the print job, the printer starts to print from the specified tray.
  • Page 87 Paper Input Menu • Machine Setting The paper settings configured on the machine's control panel are applied to all print jobs. An error occurs when the paper settings specified by the printer driver or the print command do not match the machine's settings. •...
  • Page 88: List/Test Print Menu

    4. Configuring the Machine Using the Control Panel List/Test Print Menu Printing the Configuration Page Press the [Menu] key. CER408 The menu screen appears. Press the [ ] or [ ] key to select [List/Test Print], and then press the [OK] key. Press the [ ] or [ ] key to select [Config.
  • Page 89 List/Test Print Menu Maintenance Pg. Prints the maintenance page.
  • Page 90: Maintenance Menu

    4. Configuring the Machine Using the Control Panel Maintenance Menu This section explains about parameters that can be set on the Maintenance menu. Color Dens/Reg Adjusts color density and registration automatically. TonerAlmstEmpty Specifies the low toner level notification timing. Default: [Normal] •...
  • Page 91: System Menu

    System Menu System Menu Auto Continue Sets the printer to ignore an error with paper size or type and continue printing. The printing stops temporarily when an error is detected, and restarts automatically after about ten seconds using the settings made on the control panel. However, if the size of paper specified on the control panel and that of the paper loaded in the paper tray or the paper size specified for the print job do not match when printing restarts, it may cause a paper jam.
  • Page 92 4. Configuring the Machine Using the Control Panel Blank Pg. Print Sets the printer to print blank pages. Note that this setting has lower priority than the printer driver's blank page setting. When cover sheet printing is enabled from the printer driver, cover sheets are inserted even if you select [Off].
  • Page 93 System Menu BW Prt Priority Sets the printer to suppress the consumption of color toner when printing black-and-white pages. Also, the amount of color toner consumed during warm-up time for maintenance will also be lowered. Default: [Off] • Off • On Auto Cleaning Sets the machine to execute periodic cleaning of the interior.
  • Page 94: Host Interface Menu

    4. Configuring the Machine Using the Control Panel Host Interface Menu Timeout:LockPrt Specifies how many seconds the printer holds a new Locked Print file, when the printer cannot store any more Locked Print files. Within this time, you can print or delete the new Locked Print file. You can also print or delete an existing Locked Print file so that the new Locked Print file can be stored in the printer.
  • Page 95 Host Interface Menu Selects whether to enable or disable IPsec. Default: [Inactive] • Inactive • Active • MAC Address Displays the machine's MAC address. • Wi-Fi Config. • Wi-Fi Select whether to enable or disable Wireless LAN. Default: [Inactive] • Inactive •...
  • Page 96 4. Configuring the Machine Using the Control Panel • IP Address Specifies the machine's IPv4 address when DHCP is not used. Use this menu to check the current IP address when DHCP is used. Default: XXX.XXX.XXX.XXX The numbers represented by "X" vary according to your network environment. •...
  • Page 97 Host Interface Menu • IP Ad. (DHCP) Displays the IPv6 address obtained from a DHCP server. • Manual Address • Manual Address Specifies the machine's IPv6 address when DHCP is not used. Can contain up to 39 characters. • Prefix Length Specifies the prefix length, using a value between 0 and 128.
  • Page 98: Pcl Menu

    4. Configuring the Machine Using the Control Panel PCL Menu Orientation Selects the page orientation. Default: [Portrait] • Portrait • Landscape Form Lines Specifies the number of lines per page between 5 and 128. Default: (mainly Europe and Asia) [64], (mainly North America) [60] Font Number Specifies the ID of the default font you want to use between 0 and 89.
  • Page 99 PCL Menu Ext.A4 Width Sets the printer to extend the width of the printable area of A4 size paper, reducing side margin width. Default: [Off] • Off • On Append CR to LF Sets the printer to append a CR code to each LF code to print text data clearly. Default: [Off] •...
  • Page 100: Ps Menu

    4. Configuring the Machine Using the Control Panel PS Menu Resolution Specifies the print resolution in dots per inch. Default: [600 x 600 1bit] • 600 x 600 1bit • 600 x 600 2bit • 600 x 600 4bit Color Profile Specifies the color profile.
  • Page 101: Language Menu

    Language Menu Language Menu You can set language displayed on the menu. Changing the Language Menu Use the following procedure to change the language. Press the [Menu] key. CER408 Press the [ ] or [ ] key to select [Language], and then press the [OK] key. Press the [ ] or [ ] key to select the language, and then press the [OK] key.
  • Page 102 4. Configuring the Machine Using the Control Panel...
  • Page 103: Configuring The Machine Using Web Image Monitor

    5. Configuring the Machine Using Web Image Monitor Using Web Image Monitor • To operate the machine via Web Image Monitor, you must first configure the machine's TCP/IP or wireless LAN settings. For details, see page 92 "Host Interface Menu" or see page 113 "Configuring the Network Settings".
  • Page 104: Displaying Top Page

    5. Configuring the Machine Using Web Image Monitor Displaying Top Page When you access the machine using Web Image Monitor, the top page appears in your browser's window. Launch the Web browser. In the Web browser's address bar, enter "http://(machine’s IP address)/" to access the machine.
  • Page 105: Changing The Interface Language

    Displaying Top Page 4. Main area Displays the contents of the item selected in the menu area. Information in the main area is not automatically updated. Click [Refresh] at the upper-right in the main area to update the information. Click the Web browser's [Refresh] button to refresh the entire browser screen.
  • Page 106: Checking The System Information

    5. Configuring the Machine Using Web Image Monitor Checking the System Information Click [Home] to display the main page of Web Image Monitor. You can check the current system information on this page. This page contains three tabs: [Status], [Counter], and [Machine Information]. Status Tab Item Description...
  • Page 107: Counter Tab

    Checking the System Information Item Description Transfer Roller Shows the remaining life of the transfer roller, as "Status OK", "Replacement Required Soon" or "Replacement Required". For replacing, contact your sales or service representative. Paper Tray Item Description Tray 1 Shows the current state and paper size/type setting of Tray 1. Tray 2 Shows the current state and paper size/type setting of Tray 2.
  • Page 108 5. Configuring the Machine Using Web Image Monitor Item Description Cyan Shows the following for pages printed, including lists/reports: • Accumulated value of cyan toner A4 page coverage (in percent) • Accumulated value of cyan toner consumption (converted into fully- covered A4 pages) Magenta Shows the following for pages printed, including lists/reports:...
  • Page 109: Machine Information Tab

    Checking the System Information Item Description Yellow Shows the following for pages printed in Economy Color Printing mode using the printer function: • Accumulated value of yellow toner A4 page coverage (in percent) • Accumulated value of yellow toner consumption (converted into fully- covered A4 pages) Duplex Item...
  • Page 110: Configuring The System Settings

    5. Configuring the Machine Using Web Image Monitor Configuring the System Settings Click [System Settings] to display the page for configuring the system settings. This page contains the following tabs: [Tray Paper Settings], [B&W Print Priority] and [I/O Timeout]. Tray Paper Settings Tab Tray 1 Item Description...
  • Page 111 Configuring the System Settings Item Description Paper Type Select the paper type for the bypass tray from the following: Thin Paper (60-65g/m ), Plain Paper (66-74g/m ), Middle Thick Paper (75-90g/m ), Thick Paper 1 (91-105g/m ), Recycled Paper, Color Paper, Letterhead, Prepunched Paper, Label Paper, Bond Paper, Cardstock, Envelope, Thick Paper 2 (106-160g/m Priority Tray...
  • Page 112 5. Configuring the Machine Using Web Image Monitor Bypass Tray Setting Priority Item Description Bypass Tray Setting Select how print jobs using the bypass tray are handled. Priority • System Settings The paper settings configured on the machine's control panel are applied to all print jobs.
  • Page 113: I/O Timeout Tab

    Configuring the System Settings I/O Timeout Tab I/O Timeout Item Description Fixed USB Port Specifies whether the same printer can be used for multiple machines or not under USB connection. If this setting is enabled, the same printer driver you have installed in your computer can be used with any machine other than the one originally used for installation, if the machine is of the same model.
  • Page 114: Restricting Machine Functions According To User

    5. Configuring the Machine Using Web Image Monitor Restricting Machine Functions According to User You can set the machine to require a user code when someone tries to use certain machine functions. For details about configuring the user restriction settings, see page 37 "Restricting Machine Functions According to User".
  • Page 115: Configuring The Network Settings

    Configuring the Network Settings Configuring the Network Settings Click [Network Settings] to display the page for configuring the network settings. This page contains the following tabs: [Network Status], [IPv6 Configuration], [Network Application], [DNS], [Auto E-mail Notification], [SNMP], [SMTP], [POP3], and [Wireless]. •...
  • Page 116: Ipv6 Configuration Tab

    5. Configuring the Machine Using Web Image Monitor IPv6 Configuration Tab IPv6 Item Description IPv6 Select whether to enable or disable IPv6. You cannot disable IPv6 using Web Image Monitor if the machine is currently in use in an IPv6 environment.
  • Page 117: Dns Tab

    Configuring the Network Settings Item Description Select to enable network printing using an embedded FTP server in the machine (via TCP port 20/21). Select to enable network raw printing. Port No. Enter the TCP port number to use for raw printing. The valid range is 1024 to 65535, except 53550 and 49999 (default is 9100).
  • Page 118: Auto E-Mail Notification Tab

    5. Configuring the Machine Using Web Image Monitor Item Description Primary IPv6 DNS Enter the IPv6 address of the primary IPv6 DNS server. Can contain up to Server 39 characters. Secondary IPv6 DNS Enter the IPv6 address of the secondary IPv6 DNS server. Can contain up Server to 39 characters.
  • Page 119: Snmp Tab

    Configuring the Network Settings SNMP Tab SNMP Item Description SNMP Select whether to enable the machine to use SNMP services. Trap Item Description Target Trap Select whether to enable the machine to send traps to the management host (NMS). When disabled, [SNMP Management Host 1] and [SNMP Management Host 2] below become unavailable.
  • Page 120: Smtp Tab

    5. Configuring the Machine Using Web Image Monitor SMTP Tab SMTP Item Description Primary SMTP Server Enter the IP address or host name of the SMTP/POP3 server. Can contain up to 64 characters. Port No. Enter the port number for SMTP (1 to 65535). Authentication Method Select an authentication method from the following: [Anonymous]: The user name and password are not necessary.
  • Page 121: Wireless Tab

    Configuring the Network Settings Item Description User Password Enter the password for logging in to the POP3 server. Can contain up to 32 characters. Authentication Select an authentication method from the following: [None]: Password will not be encrypted. [APOP Authentication]: Password will be encrypted. [Auto]: Password will be encrypted or not encrypted according to the POP3 server’s settings.
  • Page 122 5. Configuring the Machine Using Web Image Monitor Item Description Communication Mode Select the mode to connect in. If the machine will be connected to a wireless router or access point, select [Infrastructure]. If the machine will be connected to a device equipped with a wireless LAN directly, select [Ad-Hoc].
  • Page 123: Configuring The Ipsec Settings

    Configuring the IPsec Settings Configuring the IPsec Settings Click [IPsec Settings] to display the page for configuring the IPsec settings. This page contains the following tabs: [IPsec Global Settings] and [IPsec Policy List]. • This function is available only when an administrator password is specified. IPsec Global Settings Tab Item Description...
  • Page 124 5. Configuring the Machine Using Web Image Monitor Item Description Status Displays the status of the IPsec policy as "Active" or "Inactive". To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page. IP Policy Settings Item Description...
  • Page 125 Configuring the IPsec Settings IPsec Settings Item Description Encapsulation Type Specify the encapsulation type from the following: • [Transport]: Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices. • [Tunnel]: Select this mode to secure every section of each IP packet. We recommend this type for communication between security gateways (such as VPN devices).
  • Page 126 5. Configuring the Machine Using Web Image Monitor Item Description Key Perfect Forward Select whether to enable or disable PFS (Perfect Forward Secrecy). Secrecy IKE Settings Item Description IKE Version Displays the IKE version. Encryption Algorithm Specify the encryption algorithm from the following: [DES], [3DES], [AES-128], [AES-192], [AES-256] Authentication Specify the authentication algorithm from the following:...
  • Page 127: Printing Lists/Reports

    Printing Lists/Reports Printing Lists/Reports Click [Print List/Report] to display the page for printing reports. Then, select an item and click [Print] to print out information for that item. Print List/Report Item Description Configuration Page Prints general information about the machine and its current configuration. Test Page Prints a test page for checking the printing condition.
  • Page 128: Configuring The Administrator Settings

    5. Configuring the Machine Using Web Image Monitor Configuring the Administrator Settings Click [Administrator Tools] to display the page for configuring the administrator settings. This page contains the following tabs: [Administrator], [Reset Settings], [Backup Setting], [Restore Setting], [Energy Saver Mode], and [PCL6 Mode]. Administrator Tab Administrator Settings Item...
  • Page 129: Restore Setting Tab

    Configuring the Administrator Settings Backup Setting Item Description Back up Network Backs up settings configured under the [Network Settings] and Settings [Administrator Tools]. Back up Menu Settings Backs up settings that are not related to the network. Back up Settings of Backs up user restriction settings to a file.
  • Page 130: Energy Saver Mode Tab

    5. Configuring the Machine Using Web Image Monitor Enter the administrator password if required. Click [OK]. • If the settings are not restored successfully, an error message appears. Try again to restore the file completely. Energy Saver Mode Tab Energy Saver Mode Item Description Energy Saver Mode 1...
  • Page 131: Maintaining The Machine

    6. Maintaining the Machine Replacing the Print Cartridge • Store print cartridge in a cool dark place. • Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time.
  • Page 132 6. Maintaining the Machine DAC045 • Do not touch the ID chip on the side of the print cartridge as shown below. DAC046 • When removing print cartridges, be careful not to touch the laser scanning unit under the upper cover (the position shown by the arrow in the illustration below).
  • Page 133 Replacing the Print Cartridge Pull up the lever on the top cover, and then carefully raise the top cover. DAC477 Carefully lift out the print cartridge vertically, holding its center. From the rear, the print cartridges are installed in the order of cyan (C), magenta (M), yellow (Y), and black (K).
  • Page 134 6. Maintaining the Machine Hold the print cartridge and shake it from side to side five or six times. DAC039 Even distribution of toner within the bottle improves print quality. Remove the protective cover from the print cartridge. DAC037 Check the toner color and corresponding location, and then carefully insert the print cartridge vertically.
  • Page 135 Replacing the Print Cartridge Using both hands, hold the center of the top cover and close the cover carefully. Be careful not to trap your fingers. DAC064 Attach the protective cover you removed in Step 5 on the old print cartridge. Then, put the old print cartridge into the bag, and then put it into the box.
  • Page 136: Replacing The Waste Toner Bottle

    6. Maintaining the Machine Replacing the Waste Toner Bottle Messages on the screen • Replace the waste toner bottle when the following message appears on the screen: "Replace Waste Toner Bottle" • Prepare a waste toner bottle when the following message appears on the screen: "Almost Full Waste Toner Bottle"...
  • Page 137 Replacing the Waste Toner Bottle Slide both levers on the front cover forward. DAC089 Holding the tabs on both ends of the transfer unit, tilt it backwards and lift it up. DAC088 Holding the handle at the center of the waste toner bottle, carefully pull it partially out without tilting it.
  • Page 138 6. Maintaining the Machine Pull the waste toner bottle halfway out, hold the bottle firmly, and then pull it straight out. DAC077 DAC078 To prevent the waste toner bottle from coming into contact with the intermediate transfer unit (the position shown by the arrow in the illustration below), do not lift the bottle while pulling it out. DAC081...
  • Page 139 Replacing the Waste Toner Bottle Close the bottle cap. DAC083 DAC082 Holding the center of the new waste toner bottle, carefully insert it halfway into the machine body. Leave the bottle cap open. DAC079 To prevent the waste toner bottle from coming into contact with the intermediate transfer unit (the position shown by the arrow in the illustration below), do not lift the bottle while inserting it.
  • Page 140 6. Maintaining the Machine DAC080 Push in the waste toner bottle until it clicks. Pressing the handle at the center, push the bottle all the way in. DAC075 Place the transfer unit on the front cover. Slide the transfer unit along the guide rails into the machine.
  • Page 141 Replacing the Waste Toner Bottle When it stops, push on the PUSH mark until it clicks. DAC087 Using both hands, carefully push up the front cover until it closes. DAC062 • When closing the front cover, push the upper area of the cover firmly.
  • Page 142: Replacing A Component

    6. Maintaining the Machine Replacing a Component Replacing the Intermediate Transfer Unit • This function is available for the Type 2 model only. If the Alert indicator on the control panel lights up and the "Replace Intermdt Transfer Belt" message appears on the display, contact your sales or service representative.
  • Page 143: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If it is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
  • Page 144: Cleaning The Toner Density Sensor

    6. Maintaining the Machine Cleaning the Toner Density Sensor Clean the toner density sensor when the following message appears on the control panel. "Density Sensor Require Cleaning" Pull up the lever on the top cover, and then carefully raise the top cover. DAC477 Remove the rearmost print cartridge.
  • Page 145 Cleaning the Toner Density Sensor Carefully insert the print cartridge removed in Step 2 vertically. DAC043 Using both hands, hold the center of the top cover and close the cover carefully. Be careful not to trap your fingers. DAC064...
  • Page 146: Cleaning The Friction Pad And Paper Feed Roller

    6. Maintaining the Machine Cleaning the Friction Pad and Paper Feed Roller If the friction pad or paper feed roller is dirty, a multi-feed or misfeed might occur. In this case, clean the friction pad and paper feed roller as follows: •...
  • Page 147 Cleaning the Friction Pad and Paper Feed Roller Wipe the rubber part of the roller with a soft damp cloth. After that, wipe it with a dry cloth to remove the moisture. DAC068 Push the metal plate down until it clicks. DAC050 Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks.
  • Page 148 6. Maintaining the Machine • paper jam or multi-sheet feed still occurs after cleaning the friction pad, contact your sales or service representative. • If the optional Tray 2 is installed, clean its friction pad and paper feed roller in the same way as you did for Tray 1.
  • Page 149: Cleaning The Registration Roller And Paper Tray

    Cleaning the Registration Roller and Paper Tray Cleaning the Registration Roller and Paper Tray The registration roller and paper tray can become dirty with paper dust if you print to non-standard paper. Clean the registration roller if white dots appear on prints. •...
  • Page 150 6. Maintaining the Machine Wipe the inside of the paper tray with a cloth. DAC060 Push the metal plate down until it clicks. DAC050 Reload the removed paper into the tray, and then push the tray carefully into the machine until it clicks.
  • Page 151 Cleaning the Registration Roller and Paper Tray Pull the front cover open lever and then carefully lower the front cover. DAC061 Be sure to set the registration roller in the position shown by the arrow in the illustration below. DAC085 Clean the registration roller if prints are smeared after a paper jam is cleared.
  • Page 152 6. Maintaining the Machine...
  • Page 153: Troubleshooting

    7. Troubleshooting Removing Paper Jams If a paper jam occurs, one of the following messages appears on the control panel: Message Reference title Internal Misfeed See page 152 "If paper jams inside the fusing unit". Misfd: Stnd Tray Misfeed: PprTray See page 154 "If paper jams inside a tray".
  • Page 154 7. Troubleshooting If paper jams inside the fusing unit If paper jams inside the fusing unit, follow the procedure below to remove it. • Since the temperature around the guide is high, wait for it to cool down before checking for jammed paper.
  • Page 155 Removing Paper Jams DAC074 If you cannot find the jammed paper, check for it by pulling down the guide. DAC073 Pull up the fusing unit levers. DAC071...
  • Page 156 7. Troubleshooting Using both hands, carefully push up the front cover until it closes. DAC062 • When closing the front cover, push the upper area of the cover firmly. After closing the cover, check that the error is cleared. If paper jams inside a tray If paper jams in Tray 1 or 2, follow the procedure below to remove it.
  • Page 157 Removing Paper Jams Do not touch the fusing unit. DAC605 If paper has jammed inside the transfer unit, holding both sides of the paper, pull the paper carefully forward and out. DAC092 Using both hands, carefully push up the front cover until it closes. DAC062 •...
  • Page 158 7. Troubleshooting If paper jams inside the transfer unit If paper jams inside the transfer unit, follow the procedure below to remove it. Pull the front cover open lever and then carefully lower the front cover. DAC061 Carefully remove any paper that is jammed under the transfer unit. DAC090 If you cannot find the jammed paper, look inside the machine.
  • Page 159: Common Problems

    Common Problems Common Problems This section explains how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not • Make sure that the power connected properly.
  • Page 160: Paper Feed Problems

    7. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 41 "Supported Paper".
  • Page 161 Paper Feed Problems Problem Solution Multiple sheets of paper are fed at • Fan the paper well before loading. Also make sure that once. the edges are aligned by tapping the stack on a flat surface such as a desk. •...
  • Page 162 7. Troubleshooting Problem Solution Images are not printed in the right • Adjust the front end paper guide and both side paper position guides to match the paper size. See page 54 "Loading Paper". DAC606 Images are printed diagonally to the If there are gaps between the paper and the paper guides, pages.
  • Page 163: Print Quality Problems

    Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the print quality, first check the condition of the machine. Problem Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.
  • Page 164: Checking The Printer Driver Settings

    7. Troubleshooting Checking the printer driver settings Problem Solution The printed image is smudged. PCL 5c/6 On the printer driver's [Paper] tab, select [Bypass Tray] in the "Input Tray:" list. In the "Paper Type:" list, select a proper paper type. PostScript 3 On the printer driver's [Paper/Quality] tab, select [Bypass Tray] in the "Paper Source"...
  • Page 165 Print Quality Problems Problem Solution Fine lines are fuzzy, of inconsistent Change the dithering settings on the printer driver. For details thickness, or do not appear. about the dithering settings, see the printer driver Help. If the problem persists, specify the settings of the application in which the image was created to change the thickness of the lines.
  • Page 166: Printer Problems

    7. Troubleshooting Printer Problems This section describes printing problems and possible solutions. When You Cannot Print Properly Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters.
  • Page 167 Printer Problems Problem Solution There is a considerable delay • Processing time depends on data volume. High volume between the print start command data, such as graphics-heavy documents, take longer to and actual printing. be processed. • To speed up printing, reduce the printing resolution using the printer driver.
  • Page 168 7. Troubleshooting Problem Solution Images are cut off, or excess pages If you are using paper whose size is smaller than the paper are printed. size selected in the application, use the same size paper selected in the application. If you cannot load paper of the correct size, use the reduction function to reduce the image, and then print.
  • Page 169: When You Cannot Print Clearly

    Printer Problems When You Cannot Print Clearly Problem Solution The whole printout is blurred. • The paper being used may be damp. Use paper that has been stored properly. See page 41 "Supported Paper". • Select [Level 2] or [Level 3] in [Anti-Humid Lvl] under [Maintenance].
  • Page 170 7. Troubleshooting Problem Solution White lines appear. The intermediate transfer belt is dirty. Follow the procedure below to clean the belt: 1. Open the top cover while the power is on. 2. Remove all print cartridges from the printer. 3. Close the top cover with both hands carefully. 4.
  • Page 171 Printer Problems Problem Solution White spots appear. The surrounding registration roller or paper tray can become dirty with paper dust if you use paper other than standard paper. Wipe any paper dust off both the paper tray and registration roller. See page 147 "Cleaning the Registration Roller and Paper Tray".
  • Page 172: When Paper Is Not Fed Properly

    7. Troubleshooting Problem Solution Solid lines are printed as broken Only when using PostScript 3 lines. Change the [Dithering] setting in the printer driver's dialog box. See the printer driver Help. Fine dot patterns do not print. Only when using PostScript 3 Change the [Dithering] setting in the printer driver's dialog box.
  • Page 173: Other Printing Problems

    Printer Problems Problem Solution Prints do not stack properly. • The paper being used may be damp. Use paper that has been stored properly. See page 41 "Supported Paper". • Select [Level 2] or [Level 3] in [Anti-Humid Lvl] under [Maintenance].
  • Page 174: Error & Status Messages On The Control Panel

    7. Troubleshooting Error & Status Messages on the Control Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears. Status messages Message Explanation Recommended Action Offline The machine is Offline. To start printing, switch the machine to online by pressing the [Stop/Start] key on the...
  • Page 175 Error & Status Messages on the Control Panel Message Explanation Recommended Action Move Env. Lever The fusing unit levers are not When printing on an envelope, positioned correctly. check that the left and right levers have been lowered to the envelope mark.
  • Page 176 7. Troubleshooting Message Explanation Recommended Action Misfd: Dupl Unit There is a paper jam in the Remove the misfed paper. duplex unit. See page 151 "Removing Printing Jams". Internal Misfeed There is a paper jam in the fusing unit. Misfeed: PprTray There is a paper jam in Tray 1 or Tray 2.
  • Page 177 Error & Status Messages on the Control Panel Message Explanation Recommended Action Replace Waste Toner Bottle It is time to replace the waste Replace the waste toner bottle toner bottle. with a new one. See page 134 "Replacing the Waste Toner Bottle". Tnr Set Error: # The indicated print cartridge is Install the indicated print...
  • Page 178: Panel Indicator

    7. Troubleshooting Panel Indicator The following table explains the meaning of the various indicator patterns that the printer alerts to users about its conditions. Indicator patterns Cause The Alert indicator is lit. The printer cannot be used normally. Check the error on the control panel.
  • Page 179: Appendix

    8. Appendix Functions and Network Settings Available in an IPv6 Environment The functions and network settings of this machine that are available in an IPv6 environment differ from those available in an IPv4 environment. Make sure the functions you use are supported in an IPv6 environment, and then configure the necessary network settings.
  • Page 180: Transmission Using Ipsec

    8. Appendix Transmission Using IPsec For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver. To achieve even higher security, you can also renew the shared key on a validity period basis.
  • Page 181: Security Association

    Transmission Using IPsec AH Protocol The AH protocol provides secure transmission through authentication of packets only, including headers. • For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key. The authentication algorithm and authentication key are specified automatically.
  • Page 182: Encryption Key Exchange Settings Configuration Flow

    8. Appendix Encryption Key Exchange Settings Configuration Flow This section explains the procedure for specifying encryption key exchange settings. Machine 1. Set the same IPsec settings as the machine on 1. Set the IPsec settings on Web Image Monitor. 2. Enable IPsec settings. 2.
  • Page 183: Specifying Ipsec Settings On The Computer

    Transmission Using IPsec Specifying IPsec Settings on the Computer Specify exactly the same settings for IPsec SA settings on your computer as are specified for the IPsec Settings on the machine. Setting methods differ according to the computer's operating system. The following procedure is based on Windows 7 in an IPv4 environment as an example.
  • Page 184 8. Appendix In [Description:], enter a name or a detailed explanation of the IP filter, and then click [Next]. You may click [Next] and proceed to the next step without entering any information in this field. Select "My IP Address" in "Source address", and then click [Next]. Select "A specific IP Address or Subnet"...
  • Page 185: Enabling And Disabling Ipsec Using The Control Panel

    Transmission Using IPsec In the Session key settings, select "Generate a new key every", and enter the same validity period (in [Seconds] or [Kbytes]) as that specified for [Life Time] on the machine. Click [OK], and then click [Next]. Click [Finish]. If you are using IPv6 under Windows Vista or a newer version of Windows, you must repeat this procedure from Step 12 and specify ICMPv6 as an exception.
  • Page 186: Notes About The Toner

    8. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred. •...
  • Page 187: Moving And Transporting The Machine

    Moving and Transporting the Machine Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. •...
  • Page 188: Where To Inquire

    8. Appendix Where to Inquire Contact your sales or service representative for further information about the topics included in this manual or to inquire about other topics not included in this manual.
  • Page 189: Consumables

    Consumables Consumables • Our products are engineered to meet high standards of quality and functionality, and we recommend that you use only the expendable supplies available at an authorized dealer. Print Cartridge Print cartridge Average printable number of pages per cartridge Black Type1: (mainly Europe and Asia)
  • Page 190 8. Appendix Print cartridge Average printable number of pages per cartridge Magenta Type1: (mainly Europe and Asia) • 1,600 pages (mainly North America) • 2,300 pages Type2: (mainly Europe and Asia) • 4,000 pages (mainly North America) • 4,000 pages, 6,000 pages Yellow Type1: (mainly Europe and Asia)
  • Page 191: Waste Toner Bottle

    Consumables • Print cartridges (consumables) are not covered by warranty. However, if there is a problem, contact the store where they were purchased. • When you first use this machine, use the four print cartridges packaged with the machine. • The supplied print cartridges are good for approximately 1,000 pages. •...
  • Page 192: Specifications Of The Machine

    8. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing Legal (8 × 14 inches) Warm-up time 30 seconds or less (23 °C, 71.6 °F) Paper sizes •...
  • Page 193 Specifications of the Machine Preprinted Prepunched Letterhead Bond Paper Cardstock Label Paper Envelope Paper output capacity (80 g/m , 20 lb) 150 sheets Paper input capacity (80 g/m , 20 lb) • Tray 1 250 sheets • Tray 2 (option) 500 sheets •...
  • Page 194: Printer Function Specifications

    8. Appendix The power level when the main switch is turned off and the power cord is plugged into an outlet: 1W or less. * Recovery time and power consumption may differ depending on the conditions and environment of the machine. Machine dimensions (Width ×...
  • Page 195: Specifications Of Options

    Specifications of Options Specifications of Options This section lists the specifications of the various options. Paper Feed Unit TK1010 Paper capacity 500 sheets Paper size A4, Letter (8 × 11 inches) Dimensions (Width × Depth × Height) 400 × 450 × 127 mm (15.8 × 17.8 × 5 inches) Paper weight 60 to 105 g/m (16 to 28 lb.)
  • Page 196: Copyright Information About Installed Applications

    8. Appendix Copyright Information about Installed Applications expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Centre, Ltd. and Clark Cooper. Copyright (c) 2001, 2002 Expat maintainers. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the...
  • Page 197: Wpa Supplicant

    Copyright Information about Installed Applications University of Illinois at Urbana-Champaign http://www.ncsa.uiuc.edu Permission is hereby granted, free of charge, to any person obtaining a copy of this software (Iperf) and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
  • Page 198 8. Appendix LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 199 Trademarks Trademarks Bonjour, Mac OS, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Firefox is a registered trademark of the Mozilla Foundation. Java is a registered trademark of Oracle and/or its affiliates. LINUX is the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft, Windows, Windows Server, Windows Vista, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 200 8. Appendix ® ® Microsoft Windows ® ® Microsoft Windows 8 Pro ® ® Microsoft Windows 8 Enterprise • The product names of Windows Server 2003 are as follows: ® ® Microsoft Windows Server 2003 Standard Edition ® ® Microsoft Windows Server 2003 Enterprise Edition ®...
  • Page 201 INDEX Envelope............44, 59 Error messages............ Administrator password........8, 126 expat..............Administrator settings.......... Extending tray 1............ Attaching Paper Feed Unit TK1010....Exterior..............Authentication............Auto e-mail notification settings......Fusing Unit............B&W print priority..........Backup settings............ General status............. Basic operation............Bond paper............Host Interface............
  • Page 202 Print output functions..........Print quality functions..........Machine information........... Printer function............. Maintenance Menu..........Priority tray............Maintenance page..........PS Menu..............Manual IP address.......... 30, 32 mDNS setting............Menu chart............. Recycled paper............. Messages............. Replacing the Fusing Unit and Transfer Rollor.. Middle Thick paper..........Replacing the intermediate transfer unit....
  • Page 203 User code............... User restriction............Waste toner bottle..........Web Image Monitor........... Where to put the machine........Wireless LAN settings......... Wireless LAN setup..........Wireless settings..........WPA Supplicant..........
  • Page 204 MEMO...
  • Page 205 MEMO...
  • Page 206 MEMO M200-8611...
  • Page 208 M200-8611 © 2013...

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