Led Printhead (K) Failure; 111.04 Led Printhead (K) Signal Failure - Lexmark X95x Series Service Manual

Step Action and questions
Contact your next level of support. You will need the following information for them:
31
• Exact 900.xx error digits and complete error message
• Printed menu settings page
• Printed network settings page
• Device error log
• A sample print file If the error appears to be isolated to a single file
• File/Application used If the error is related to specific print file
• Device Operating System
• Driver used (PCL/PS)
• Frequency of the occurrence of the error

111.01 LED printhead (K) failure

Step Action and questions
Check the LED Printhead (K) for
1
proper installation.
Is the LED Printhead (K)
properly installed?
Check the event log for the
2
history of errors that occurred.
1. Enter the Diagnostics Menu.
2. Navigate to EVENT LOG.
3. Touch Display Event Log.
Has any connection-related
errors occurred?
111.02–111.04 LED printhead (K) signal failure
Step Action and questions
Check the LED printhead.
1
Is the above component
properly connected?
Replace the LED printhead.
2
Go to
"LED printhead removal"
on page 4-105.
Does the error remain?
Replace the printhead interface
3
contact.
Does the error remain?
POR the machine.
4
Does the error continue?
Yes
Go to step 2.
Go to step
"111.02–111.04 LED
printhead (K) signal failure" on
page 2-43.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Replace the upper printer engine
PCBA.
Go to
"Upper printer engine
PCBA removal" on page 4-189.
Yes No
No
Install the LED Printhead (K)
properly.
Replace the LED Printhead (K).
Go to
"LED printhead removal"
on page 4-105.
No
Replace the connections.
Replace the printhead flat data
cable.
Problem resolved
Problem resolved
Problem resolved
Diagnostic information
7558-xxx
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