Page 1 X950 Series User's Guide September 2011 www.lexmark.com Machine type(s): 7558 Model(s): 032, 036, 232, 236, 432, 436, 496...
Page 2: Table Of Contents
Contents Contents Safety information..................15 Learning about the printer.................17 Finding information about the printer....................17 Selecting a location for the printer......................18 Printer configurations..........................19 Basic functions of the scanner.........................21 Understanding the ADF and scanner glass....................22 Understanding the printer control panel....................23 Understanding the home screen..............24 Understanding the home screen......................24 Using the touch-screen buttons......................26 Setting up and using the home screen applications........29...
Page 3 Adjusting the brightness of the display ......................69 Recycling..............................70 Recycling Lexmark products ..........................70 Recycling Lexmark packaging..........................70 Returning Lexmark cartridges for reuse or recycling..................70 Loading paper and specialty media............71 Setting the paper size and type.......................71 Configuring Universal paper settings......................71 Loading the standard or optional 520‑sheet tray...................72 Loading the optional 850‑...
Page 4 Contents Creating a custom name for a paper type ......................83 Assigning a custom paper type name .......................83 Configuring a custom name ..........................83 Paper and specialty media guidelines............84 Paper guidelines............................84 Paper characteristics............................84 Unacceptable paper............................85 Selecting paper ..............................85 Selecting preprinted forms and letterhead ......................85 Using recycled paper and other office papers ....................86 Storing paper ..............................87 Supported paper sizes, types, and weights.....................88...
Page 5 Contents Copying....................105 Making copies............................105 Making a quick copy ............................105 Copying using the ADF ............................105 Copying using the scanner glass ........................106 Copying film photos..........................106 Copying on specialty media........................106 Copying on transparencies ..........................106 Copying on letterhead ............................106 Customizing copy settings........................107 Copying to a different size ..........................107 Making copies using paper from a selected tray ....................107 Copying different paper sizes .........................108 Copying on both sides of the paper (duplexing).....................108...
Page 6 Contents Setting up the e-mail function ........................116 Configuring e‑mail settings ..........................116 Creating an e-mail shortcut........................117 Creating an e-mail shortcut using the Embedded Web Server...............117 Creating an e-mail shortcut using the touch screen ..................117 E-mailing a document..........................118 Sending an e-mail using the touch screen ......................118 Sending an e‑mail using a shortcut number ....................
Page 7 Contents Sending a fax............................130 Sending a fax using the touch screen ......................130 Sending a fax using the computer ........................130 Sending a fax using shortcuts .........................131 Sending a fax using the address book......................131 Customizing fax settings........................132 Changing the fax resolution ..........................132 Making a fax lighter or darker ........................132 Sending a fax at a scheduled time ........................132 Viewing a fax log .............................133...
Page 8 Contents Paper menu............................150 Default Source menu ............................150 Paper Size/Type menu ............................151 Configure MP menu............................154 Substitute Size menu ............................154 Paper Texture menu ............................154 Paper Loading menu ............................156 Custom Types menu ............................158 Custom Names menu .............................158 Custom Scan Sizes menu ..........................159 Universal Setup menu.............................159 Bin Setup menu...............................160 Reports menu............................161 Reports menu ..............................161...
Page 9 Contents Securing the hard disk and other installed memory........236 Statement of Volatility..........................236 Erasing volatile memory........................236 Erasing non‑volatile memory........................237 Erasing printer hard disk memory......................237 Configuring printer hard disk encryption....................238 Maintaining the printer................239 Cleaning the exterior of the printer......................239 Cleaning the scanner glass........................240 Cleaning the printhead lenses.......................241 Emptying the hole punch box........................245 Storing supplies.............................246...
Page 10 Contents Restoring factory default settings......................272 Clearing jams....................273 Avoiding jams............................273 Understanding jam numbers and locations..................273 201–202 paper jams..........................275 203 paper jam............................276 230 paper jam............................278 231 paper jam............................278 24x paper jam............................280 250 paper jam............................286 281 paper jam............................287 4yy.xx paper jams..........................289 455 staple jam............................294 28y.xx paper jams..........................296 Troubleshooting..................297 Understanding printer messages......................297...
Page 11 Contents Insert the hole punch box..........................300 Install Tray [x] ..............................300 Load [src] with [custom type name] .......................301 Load [src] with [custom string] ........................301 Load [src] with [size] ............................301 Load [src] with [type] [size]..........................301 Load Manual Feeder with [custom type name]....................302 Load Manual Feeder with [custom string]......................302 Load Manual Feeder with [paper size] ......................302 Load Manual Feeder with [paper type] [paper size]..................302...
Page 12 Contents 56 Serial port [x] disabled ..........................308 56 Standard USB port disabled ........................308 56 Standard parallel port disabled........................308 56 USB port [x] disabled ..........................308 58 Too many disks installed ..........................308 58 Too many flash options installed .......................309 58 Too many trays attached ...........................309 59 Incompatible tray [x]..........................309 61 Remove defective disk ..........................309 62 Disk full ..............................309...
Page 13 Contents Large jobs do not collate..........................316 Unexpected page breaks occur........................317 Solving copy problems..........................317 Copier does not respond ..........................317 Scanner unit does not close..........................317 Poor copy quality ............................317 Partial document or photo copies ........................319 Solving scanner problems........................320 Checking an unresponsive scanner.........................320 Scan was not successful ..........................320 Scanning takes too long or freezes the computer ..................320 Poor scanned image quality..........................320...
Page 14 Contents Incorrect margins............................332 Light colored line, white line, or incorrectly colored line appears on prints ..........333 Paper curl................................333 Print irregularities ............................334 Print is too dark ..............................335 Print is too light...............................335 Printer is printing blank pages ........................336 Repeating defects appear on a page ......................337 Skewed print..............................337 Solid color pages .............................338 Black or white streaks appear on transparencies or paper ................339...
Page 15: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
Page 16 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 17: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
Page 18: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here Latest supplemental information, updates, and technical support: Lexmark Support Web site— http://support.lexmark.com • Documentation Note: Select your country or region, and then select • Driver downloads your product to view the appropriate support site.
Page 19: Printer Configurations
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 20: Basic Model
Learning about the printer Basic model Automatic Document Feeder (ADF) ADF input tray ADF exit bin Printer control panel Exit tray 2 Standard exit bin Standard 520‑sheet tray Multipurpose feeder Configured models You can configure your basic printer by adding optional trays. A 2,000-sheet high‑capacity feeder and a finisher bin can also be added.
Page 21: Basic Functions Of The Scanner
Learning about the printer Optional 2,000‑sheet tandem‑tray module • 850‑sheet tray (Tray 3) • 1,150‑sheet tray (Tray 4) Fully configured model Finisher bin The finisher bin can either be one of the following: • Standard finisher (Punch/Stapler) • Booklet finisher (Punch/Stapler/Booklet) 2,000‑sheet high‑capacity feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups.
Page 22: Understanding The Adf And Scanner Glass
Learning about the printer Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 23: Understanding The Printer Control Panel
Learning about the printer Understanding the printer control panel @ ! . A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Item Description Display Shows the status of the printer, and allows printer setup and operation Indicator light...
Page 24: Understanding The Home Screen
Understanding the home screen Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.
Page 25 Understanding the home screen Other buttons that may appear on the home screen: Touch Search held jobs Search on any of the following items: • User name for held or confidential print jobs • Job names for held jobs, excluding confidential print jobs •...
Page 26: Using The Touch-Screen Buttons
Understanding the home screen Features Feature Description Menu trail line A menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu. Sample: Menus > Settings > Copy Settings >...
Page 27: Other Touch-Screen Buttons
Understanding the home screen Touch Right arrow Scroll to the right. Left arrow Scroll to the left. Home Return to the home screen. Right increase Select a higher value. Left decrease Select a lower value. Exit Exit from the current screen. Tips Open a context-sensitive Help dialog on the touch screen.
Page 28 Understanding the home screen Touch Reset Reset values on the screen.
Page 29: Setting Up And Using The Home Screen Applications
• There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com. Or, inquire at your point of purchase. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
Page 30: Activating The Home Screen Applications
Embedded Web Server. For more information about accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 29. For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at http://support.lexmark.com.
Page 31: Setting Up My Mfp
Setting up and using the home screen applications Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 32: Setting Up Remote Operator Panel
Setting up and using the home screen applications Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer. From your computer screen, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the network printer.
Page 33 Setting up and using the home screen applications Click Configure > Import. Browse to the saved configuration file that was exported from a previously configured printer, and then load or preview it. Note: If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
Page 34: Additional Printer Setup
Additional printer setup Additional printer setup Turning on the printer Open the front door. Press the printer power switch. Close the front door.
Page 35: Installing Internal Options
Fonts • Firmware cards – Bar Code – PrintCryption • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS‑232‑C Serial ISP – Parallel 1284‑B ISP – MarkNet N8250 802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 36: Accessing The System Board
Additional printer setup Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 37: Installing A Memory Card
Additional printer setup ISP connector Firmware and flash memory card connectors Memory card connectors Push the system board back into place. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 38 Additional printer setup On the system board, open the memory card connector latches. Align the notch on the memory card to the ridge on the connector. Notch Ridge...
Page 39: Installing A Flash Memory Or Firmware Card
Additional printer setup Push the memory card into the connector until it clicks into place. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
Page 40 Additional printer setup Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. •...
Page 41: Installing An Internal Solutions Port
Additional printer setup Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 42 Additional printer setup Use the provided screws to attach the plastic bracket to the ISP solution. Use the provided screw to attach the ISP solution to the system board cage.
Page 43 Additional printer setup Connect the ISP solution interface cable into the receptacle of the system board. Firmly connect the ISP solution to the system board cage using two screws.
Page 44: Installing A Printer Hard Disk
Additional printer setup Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 45 Additional printer setup To install a printer hard disk onto the ISP: Using a flathead screwdriver, loosen the screws. Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk until the standoffs are in place.
Page 46 Additional printer setup To install a printer hard disk directly on the system board: Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer hard disk until the standoffs are in place.
Page 47 Additional printer setup Use the two provided screws to attach the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color‑coded.
Page 48: Removing A Printer Hard Disk
Additional printer setup Removing a printer hard disk Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board.
Page 49: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 50: Installing Optional Trays
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Unpack the optional tray, and then remove all packing material.
Page 51 Additional printer setup Align the printer with the tray, and then lower the printer into place. 1‑tray module 1‑tray module 2,000-sheet high‑capacity feeder 3‑tray module 3‑tray module 2,000‑sheet high‑capacity feeder...
Page 52: Attaching Cables
Additional printer setup Tandem‑tray module Tandem‑tray module 2,000‑sheet high‑capacity feeder Turn the printer back on. Set the printer software to recognize the optional tray. For more information, see “Updating available options in the printer driver” on page 54. Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm.
Page 53: Verifying Printer Setup
Additional printer setup Telephone port Fax port Ethernet port USB printer port USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:...
Page 54: Printing A Network Setup Page
Insert the Software and Documentation CD, and then double-click the software installer package. Follow the instructions on the computer screen. Using the Internet Go to the Lexmark Web site at www.lexmark.com. From the Software menu, click Driver Finder. Select your product, and then select your operating system.
Page 55: Setting Up Wireless Printing
Additional printer setup For Windows users Open the printers folder: Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. Select the printer. Right‑click the printer, and then select Properties. Click the Configuration tab.
Page 56: Installing The Printer On A Wireless Network (Windows)
Additional printer setup • Security Method—There are three basic options for Security Method: – WEP key If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently in use on the network by selecting the Default WEP Transmit Key. –...
Page 57 Additional printer setup Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the computer screen. Insert the Software and Documentation CD. Click Install, and then follow the instructions on the computer screen. Select Wireless connection when asked to choose a connection type.
Page 58: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup Installing the printer on a wireless network (Macintosh) Make sure to disconnect the Ethernet cable when installing the printer on a wireless network. Prepare to configure the printer Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer Locate the printer MAC address.
Page 59 Additional printer setup Configure the printer for wireless access Type the network name (SSID) in the appropriate field. Select Infrastructure as your Network Mode setting if you are using an access point (wireless router). Select the type of security you want to use to protect your wireless network. Enter the security information necessary for the printer to connect to the wireless network.
Page 60: Installing The Printer On A Wired Network
Additional printer setup From the Printer List, choose Add, and then click IP Printer. Type the IP address of the printer in the address field, and then click Add. For AppleTalk printing: Note: Make sure AppleTalk is activated on your printer. In Mac OS X version 10.5 From the Apple menu, navigate to: System Preferences >...
Page 61: For Macintosh Users
Additional printer setup For Macintosh users Allow the network DHCP server to assign an IP address to the printer. Obtain the printer IP address. You can: View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu.
Page 62: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Page 63 Additional printer setup Locate the printer that has changed. Note: If there is more than one copy of the printer, then update all of them with the new IP address. Right‑click the printer. Click Properties > Ports tab. Select the port from the list, and then click Configure Port. Type the new IP address in the “Printer Name or IP Address”...
Page 64: Setting Up Serial Printing
Additional printer setup In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications > Utilities Double‑click Printer Setup Utility or Print Center. From the Printer List, click Add. Click the Default Browser tab > More Printers. From the first pop‑up menu, select AppleTalk.
Page 65 Additional printer setup Set the COM port parameters: After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver. Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer. Open the Device Manager.
Page 66: Minimizing Your Printer's Environmental Impact
Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
Page 67: Saving Energy
Minimizing your printer's environmental impact Print in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information, see “Printing in black and white” on page 96. Use Max Speed or Max Yield settings The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield.
Page 68: Adjusting Sleep Mode
Minimizing your printer's environmental impact Choose Use factory default settings. This setting supports the performance specifications of your printer. Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speed printing. Reduce printer noise. •...
Page 69: Using Hibernate Mode
Minimizing your printer's environmental impact Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server Type the printer IP address in the address field of your Web browser.
Page 70: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 71: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu.
Page 72: Loading The Standard Or Optional 520-Sheet Tray
Loading paper and specialty media Loading the standard or optional 520‑sheet tray The printer has one standard 520‑sheet tray (Tray 1), and may have one or more optional 520‑sheet trays. All 520‑sheet trays support the same paper sizes and types. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Page 73 Loading paper and specialty media Squeeze and then slide the width guide to the correct position for the paper size loaded. Squeeze and then slide the length guide to the correct position for the paper size loaded. Note: The length guide has a locking device. To unlock, slide the button on top of the length guide down. To lock, slide the button up when a length has been selected.
Page 74 Loading paper and specialty media Notes: • Place print side facedown for duplex printing. • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads with the header on the left side of the tray. •...
Page 75: Loading The Optional 850- And 1,150-Sheet Trays
Loading paper and specialty media Loading the optional 850‑ and 1,150‑sheet trays The 850‑ and 1,150‑sheet trays support the same paper sizes and types, and require the same process for loading paper. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Page 76 Loading paper and specialty media Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended print side faceup. Notes: • Place print side facedown for duplex printing.
Page 77: Loading The 2000-Sheet High-Capacity Feeder
Loading paper and specialty media Loading the 2000‑sheet high‑capacity feeder The high‑capacity feeder can hold up to 2,000 sheets of letter‑, A4‑, and legal‑size paper (80 g/m or 20 lb). Pull the tray out. Adjust the width guide as necessary.
Page 78 Loading paper and specialty media Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load paper into the tray with the print side faceup. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams and possible printer damage.
Page 79: Loading The Multipurpose Feeder
Loading paper and specialty media Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. • Place letterheads facedown with the header on the right side of the tray for duplex printing. Insert the tray.
Page 80 Loading paper and specialty media For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully extended. Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten the edges on a level surface.
Page 81 Loading paper and specialty media Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop, and then release the paper pick tab. Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or the paper pick tab to break.
Page 82: Linking And Unlinking Trays
Loading paper and specialty media Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) based on the paper or specialty media loaded.
Page 83: Creating A Custom Name For A Paper Type
Loading paper and specialty media Creating a custom name for a paper type If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for each of the custom paper types loaded into the printer. Type the printer IP address into the address field of your Web browser.
Page 84: Paper And Specialty Media Guidelines
Paper and specialty media guidelines Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m (16 to 58 lb bond) grain long.
Page 85: Unacceptable Paper
Paper and specialty media guidelines Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Page 86: Using Recycled Paper And Other Office Papers
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 87: Storing Paper
(16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
Page 88: Supported Paper Sizes, Types, And Weights
Paper and specialty media guidelines Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. Supported paper sizes 520‑...
Page 89 Paper and specialty media guidelines 520‑ 2,000‑ Paper size and Manual Manual Scanner sheet sheet MP feeder Duplex dimension paper envelope glass tray drawer 1, 3, 4 297 x 420 mm (11.69 x 16.54 in.) 11x17 1, 3, 4 279 x 432 mm (11 x 17 in.) Oficio (México) 216 x 340 mm...
Page 90: Supported Paper Types And Weights
Paper and specialty media guidelines 520‑ 2,000‑ Paper size and Manual Manual Scanner sheet sheet MP feeder Duplex dimension paper envelope glass tray drawer C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) Other Envelope 76.22 x 76.22 mm...
Page 91 Paper and specialty media guidelines Paper type 520‑ 2,000‑ MP feeder Manual Manual Duplex Scanner sheet sheet paper envelope glass tray drawer Paper • Plain • Bond • Glossy • Heavy Glossy • Colored • Custom Type [x] • Letterhead •...
Page 92: Supported Finishing Features
Paper and specialty media guidelines Paper type Standard Second exit bin Bin 1 Bin 2 Bin 3 500‑sheet bin Labels Vinyl labels Bond Envelope Rough envelope Letterhead Preprinted Colored paper Light paper Heavy paper Rough/Cotton Custom Type [x] Supported finishing features Finisher standard bin Finisher bin 1 Finisher bin 2 (booklet‑maker)
Page 93: Paper Transport
Paper and specialty media guidelines Notes: • The finisher shown is the booklet finisher. Bin 2 is available only when the booklet finisher is installed. • All paper tray capacities are based on 75‑g/m (20‑lb) paper. Paper transport • The paper capacity is 50 sheets. •...
Page 94 Paper and specialty media guidelines Size Offset Single/Double staple Double dual staple Punch Tabloid Universal Envelopes (any size) For the Universal paper size, the finishing edge must be at least 9 in. (229 mm) for a 3‑hole punch and 10 in. (254 mm) for a 4‑hole punch.
Page 95: Setting The Finisher Exit Bin
Paper and specialty media guidelines Setting the finisher exit bin From the home screen, navigate to: > Paper Menu > Bin setup > Output bin Select a bin, and then touch Submit. Notes: • This feature is available only when a finisher is installed. •...
Page 96: Printing
Printing Printing The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 273 and “Storing paper” on page 87. Printing a document Printing a document From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Send the print job: For Windows users With a document open, click File >...
Page 97: Using Max Speed And Max Yield
Printing If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Click Settings >...
Page 98: Printing From A Flash Drive
Printing Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
Page 99: Supported Flash Drives And File Types
Printing From the printer control panel, touch the document you want to print. Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
Page 100: Printing On Specialty Media
• To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, flex the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com.
Page 101: Tips On Using Envelopes
• Vinyl, pharmacy, and dual‑sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: • Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that: –...
Page 102: Tips On Using Card Stock
Printing • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended.
Page 103: Printing Confidential And Other Held Jobs
Printing Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 104: Printing A Directory List
Printing Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel Touch Cancel Jobs on the touch screen, or press on the keypad.
Page 105: Copying
Copying Copying Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 106: Copying Using The Scanner Glass
Copying Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy > change the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page.
Page 107: Customizing Copy Settings
Copying Place the letterhead faceup, top edge first in the multipurpose feeder. Select the size of the letterhead. Navigate to: Continue > Letterhead > Continue > Copy It Customizing copy settings Copying to a different size Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 108: Copying Different Paper Sizes
Copying Copying different paper sizes Use the ADF to copy original documents with different paper sizes. Depending on the paper sizes loaded and the “Copy to” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single paper size (Example 2).
Page 109: Reducing Or Enlarging Copies
Copying Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to Auto, the content of your original document will be scaled to fit the size of the paper onto which you are copying.
Page 110: Collating Copies
Copying • Press—Use when the original document was printed using a printing press. • Other—Use when the original document was printed using an alternate or unknown printer. Touch > Copy It. Collating copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
Page 111: Copying Multiple Pages Onto A Single Sheet
Copying Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or JIS B5. •...
Page 112: Placing Information On Copies
Copying Placing information on copies Placing the date and time at the top of each page Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 113: Canceling A Copy Job While Pages Are Being Printed
Copying Canceling a copy job while pages are being printed From the home screen, touch Cancel Job, or press on the keypad. Touch the job you want to cancel. Touch Delete Selected Jobs. Understanding the copy screens and options Copy from This option opens a screen where you can enter the paper size of the original document.
Page 114: Darkness
Copying Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Sides (Duplex) Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies (simplex) from two-sided original documents.
Page 115: Advanced Options
Copying Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • Advanced Duplex—Use to specify the document orientation, whether documents are one-sided or two-sided, and how documents are bound. Note: Some Advanced Duplex options are available only on select printers. •...
Page 116: E-Mailing
E-mailing E-mailing Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer.
Page 117: Creating An E-Mail Shortcut
E-mailing Click Settings > E-mail/FTP Settings > E-mail Settings. Fill in the fields with the appropriate information. Click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
Page 118: E-Mailing A Document
E-mailing E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 119: Customizing E-Mail Settings
E-mailing Touch the name of the recipients. To enter additional recipients, touch Next address, and then enter the address or shortcut number you want to add, or search the address book. Touch Done. Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 120: Canceling An E-Mail
E-mailing • JPEG—Use this to create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS—Use this to create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third‑party standalone viewer.
Page 121: Resolution
E-mailing Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size. Color This option sets the output color for the scanned image. Touch to enable or disable color. Content This option lets you specify the content type and source of the original document.
Page 122: Page Setup
E-mailing Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. • Sides (Duplex)— Specifies if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned for inclusion in the e-mail. •...
Page 123: Faxing
Faxing Faxing Note: The fax function is available only in select printer models. Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 124: Initial Fax Setup
Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
Page 125: Choosing A Fax Connection
Faxing Click Settings > Fax Settings > Analog Fax Setup. In the Fax Name or Station Name field, enter the name to be printed on all outgoing faxes. In the Fax Number or Station Number field, enter the printer fax number. Click Submit.
Page 126: Connecting To A Dsl Service
Faxing Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to the DSL filter.
Page 127: Connecting To A Distinctive Ring Service
Faxing Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Page 128: Setting The Outgoing Fax Or Station Name And Number
Faxing Setting the outgoing fax or station name and number Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. •...
Page 129: Configuring The Printer To Observe Daylight Saving Time
Faxing Configuring the printer to observe daylight saving time The printer can be set to automatically adjust for daylight saving time: Type the printer IP address in the address field of your Web browser. If you do not know the IP address of the printer, then you can: •...
Page 130: Sending A Fax
Faxing From the home screen, navigate to: Fax > enter the fax number To create a group of fax numbers, touch Next number, and then enter the next fax number. Navigate to: > enter a name for the shortcut > Done > OK > Fax It Sending a fax Sending a fax using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 131: Sending A Fax Using Shortcuts
Faxing Notes: • The Fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on installing these drivers, see the Software and Documentation CD. • The Fax option must be configured and enabled in the PostScript driver under Configuration tab before it can be used.
Page 132: Customizing Fax Settings
Faxing Customizing fax settings Changing the fax resolution Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 133: Viewing A Fax Log
Faxing Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow is unavailable. Touch Fax It. Note: The document is scanned and then faxed at the scheduled time. Viewing a fax log Type the printer IP address into the address field of your Web browser.
Page 134: Canceling A Fax After The Original Documents Have Been Scanned To Memory
Faxing Canceling a fax after the original documents have been scanned to memory On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.
Page 135: Darkness
Faxing Darkness This option adjusts how light or dark your faxes will turn out in relation to the original document. Color This option enables or disables color in faxing. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding settings. •...
Page 136: Holding And Forwarding Faxes
Faxing Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
Page 137 Faxing From the “Forward to” menu, select one of the following: • • E‑mail • • LDSS • In the Forward to Shortcut field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to” menu. Click Submit.
Page 138: Scanning
Scanning Scanning Scanning to an FTP address Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Page 139: Scanning To An Ftp Address
Scanning Enter the appropriate information. Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating an FTP shortcut using the touch screen From the home screen, navigate to: FTP >...
Page 140: Understanding Ftp Options
Scanning From the home screen, navigate to: FTP > FTP > > enter the name of recipient > Browse shortcuts > name of recipient > Search Understanding FTP options This option lets you enter the IP address for the FTP destination. Note: Addresses should be in dot notation form (for example: yyy.yyy.yyy.yyy).
Page 141 Scanning Darkness This option adjusts how light or dark your files will turn out in relation to the original document. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. • Sides (Duplex)— Specifies if the original document is simplex (printed on one page) or duplex (printed on both sides).
Page 142: Scanning To A Computer Or Flash Drive
Scanning Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • Advanced Imaging—Use to adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Negative Image, Mirror Image, Scan edge to edge, Shadow Detail, Sharpness, and Temperature image output settings before sending the image.
Page 143: Scanning To A Flash Drive
Scanning Enter a scan name. The scan name is the name that appears in the Scan Profile list on the display. Click Submit. Review the instructions on the Scan Profile screen. A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents.
Page 144: Using The Scanback Utility
Scanning Using the ScanBack Utility You can use the Lexmark ScanBack Utility to create scan‑to‑PC profiles. The ScanBack Utility can be downloaded from the Lexmark Web site on http://support.lexmark.com. Set up a scan‑to‑PC profile: Launch the ScanBack Utility. Select the printer.
Page 145 Scanning Choose content type from Text, Text/Photo, Photo, or Graphics. • Text—Use when the content of the original document is mostly text or line art. • Graphics—Use when the original document is mostly business‑type graphics such as pie charts, bar charts, and animations.
Page 146 Scanning • Edge Erase—Use to remove smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scanned image.
Page 147: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list Supplies Paper Menu Reports Settings Replace Supply Default Source Menu Settings Page General Settings Cyan Cartridge Paper Size/Type Device Statistics Copy Settings Magenta Cartridge Configure MP Network Setup Page Fax Settings Yellow Cartridge Substitute Size Network [x] Setup Page E‑mail Settings...
Page 148: Supplies Menu
Understanding printer menus Supplies menu Menu item Description Replace Supply Provides the option to reset the supply counter for the separator roll and pick assembly Separator Roll and Pick Assembly • Select Yes to reset the supply counter. • Select No to exit. Cyan Cartridge Shows the status of the cyan toner cartridge Cartridge Nearly Low...
Page 149 Understanding printer menus Menu item Description Black Cartridge Shows the status of the black toner cartridge Cartridge Nearly Low Cartridge Low Cartridge Very Low Cartridge Critically Low Invalid Replace Missing or Defective Unsupported Cyan Photoconductor Unit Shows the status of the cyan photoconductor unit Early Warning Replace Missing...
Page 150: Paper Menu
Understanding printer menus Menu item Description Hole Punch Box Shows the status of the hole punch box Near Full Replace Missing 160K Maintenance Kit Shows the status of the maintenance kit Near End of Life End of Life 320K Maintenance Kit Shows the status of the maintenance kit Near End of Life End of Life...
Page 151: Paper Size/Type Menu
Understanding printer menus Paper Size/Type menu Menu item Description Tray [x] Size Specifies the paper size loaded in each tray Letter Notes: Legal • Letter is the US factory default setting. A4 is the international factory Executive default setting. JIS‑B4 •...
Page 152 Understanding printer menus Menu item Description MP Feeder Size Specifies the paper size loaded in the multipurpose feeder Letter Notes: Legal • Letter is the US factory default setting. A4 is the international factory Executive default setting. JIS‑B4 • From the Paper menu, Configure MP Feeder must be set to Cassette for MP Feeder to appear as a menu.
Page 153 Understanding printer menus Menu item Description Manual Paper Size Specifies the paper size being manually loaded Letter Note: Letter is the US factory default setting. A4 is the international factory Legal default setting. Executive JIS‑B4 11 x 17 Oficio (México) Folio Statement Universal...
Page 154: Configure Mp Menu
Understanding printer menus Configure MP menu Menu item Description Configure MP Determines when the printer selects paper from the multipurpose feeder Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the First multipurpose feeder as the automatic paper source. •...
Page 155 Understanding printer menus Menu item Description Glossy Texture Specifies the relative texture of the glossy paper loaded Normal Rough Smooth Heavy Glossy Texture Specifies the relative texture of the glossy paper loaded Normal Rough Smooth Labels Texture Specifies the relative texture of the labels loaded Normal Rough Smooth...
Page 156: Paper Loading Menu
Understanding printer menus Menu item Description Heavy Texture Specifies the relative texture of the paper loaded Normal Rough Smooth Rough/Cotton Texture Specifies the relative texture of the cotton paper loaded Rough Custom [x] Texture Specifies the relative texture of the custom paper loaded Normal Note: Settings appear only if the custom type is supported.
Page 157 Understanding printer menus Menu item Description Letterhead Loading Determines whether 2‑sided printing occurs for all print jobs that specify Letterhead as the paper type Duplex Note: Off is the factory default setting. Preprinted Loading Determines whether 2‑sided printing occurs for all print jobs that specify Preprinted as the paper type Duplex Note: Off is the factory default setting.
Page 158: Custom Types Menu
Understanding printer menus Custom Types menu Menu item Description Custom Type [x] Associates a paper or specialty media type with a factory default Custom Type [x] name or a user‑defined custom name created from the Embedded Paper Web Server or from MarkVision Professional Card Stock Letterhead...
Page 159: Custom Scan Sizes Menu
Understanding printer menus Custom Scan Sizes menu Menu item Description Custom Scan Size [x] Specifies a custom scan size name, scan sizes, and options. The custom scan size name replaces Custom Scan Size [x] in the printer menus. Scan Size Name Width Notes: 1–11.69 inches (25–297 mm)
Page 160: Bin Setup Menu
Understanding printer menus Menu item Description Feed Direction Specifies the feed direction Short Edge Notes: Long Edge • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum width supported by the tray. Bin Setup menu Menu item Description...
Page 161: Reports Menu
Understanding printer menus Menu item Description Assign Type/Bin Selects an exit bin for each supported paper type Plain Paper Bin Available selections for each type are: Card Stock Bin Disabled Transparency Bin Standard Bin Recycled Bin Bin [x] Glossy Bin Note: Disabled is the factory default setting.
Page 162: Network/Ports Menu
Understanding printer menus Menu item Description Fax Job Log Prints a report containing information about the last 200 completed faxes Note: This menu item is available only when Enable Job Log is set to On in the Fax Settings menu. Fax Call Log Prints a report containing information about the last 100 attempted, received, and blocked calls...
Page 163 Understanding printer menus Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On.
Page 164: Network Reports Menu
Understanding printer menus Menu item Description Mac Binary PS Sets the printer to process Macintosh binary PostScript print jobs Auto Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup Displays and sets the printer network settings.
Page 165: Tcp/Ip Menu
Understanding printer menus Menu item Description Network Address Lets you view the network addresses Job Timeout Sets the amount of time in seconds before a network print job is canceled Note: 90 seconds is the factory default setting. 10–225 Banner Page Allows the printer to print a banner page Note: Off is the factory default setting.
Page 166: Ipv6 Menu
Understanding printer menus Menu item Description Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting. Enable HTTP Server Enables the built-in web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser.
Page 167: Wireless Menu
Understanding printer menus Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only in printer models connected to a wireless network. The Wireless menu is available from the Network/Ports menu: Network/Ports >...
Page 168: Standard Usb Menu
Understanding printer menus Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk Menu item Description Activate Activates AppleTalk support Note: Yes is the factory default setting. View Name Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server.
Page 169 Understanding printer menus Menu item Description USB Buffer Sets the size of the USB input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
Page 170: Parallel [X] Menu
Understanding printer menus Parallel [x] menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 171 Understanding printer menus Menu item Description Job Buffering Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 172: Serial [X] Menu
Understanding printer menus Menu item Description ENA gateway Sets the gateway information for an external print server yyy.yyy.yyy.yyy Note: This menu item is available only if the printer is attached to an external print server through the USB port. Serial [x] menu Menu item Description PCL SmartSwitch...
Page 173 Understanding printer menus Menu item Description Serial Buffer Sets the size of the serial input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. Disabled • Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 174: Smtp Setup Menu
Understanding printer menus Menu item Description Baud Specifies the rate at which data can be received through the serial port 9600 Notes: 19200 • 9600 is the factory default setting. 38400 • 138200, 172800, 230400, and 345600 baud rates are only displayed in the 57600 Standard Serial menu.
Page 175: Security Menu
Understanding printer menus Menu item Description Use SSL Sets the printer to use SSL for increased security when connecting to the SMTP server Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 176: Miscellaneous Security Settings Menu
Understanding printer menus Miscellaneous Security Settings menu Menu item Description Login Restrictions Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time •...
Page 177: Confidential Print Menu
Understanding printer menus Confidential Print menu Menu item Description Max Invalid PIN Limits the number of times an invalid PIN can be entered Notes: 2–10 • This menu appears only if a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print job for that user name and that PIN are deleted.
Page 178 Understanding printer menus Menu item Description Wiping Mode Specifies the mode for disk wiping Auto Note: Auto is the factory default setting. The printer determines when to initiate a Manual disk wipe. Scheduled Wiping Sets the schedule for disk wiping Time Notes: •...
Page 179: Security Audit Log Menu
Understanding printer menus Security Audit Log menu Menu item Description Export Log Enables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. •...
Page 180 Understanding printer menus Menu item Description Custom Time Zone Setup Enables the user to set up the time zone DST Start Week DST Start DayOff DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offset Enable NTP...
Page 181: Settings Menu
Understanding printer menus Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all printers. Francais Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska...
Page 182 Understanding printer menus Menu item Description Quiet Mode Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. This setting supports the performance specifications for your printer. • “On” configures the printer to produce as little noise as possible.
Page 183 Understanding printer menus Menu item Description Keyboard Specifies a language and custom key information for the printer control panel keyboard. The additional tabs enable access to accent Keyboard Type marks and symbols from the printer control panel keyboard. English Francais Francais Canadien Deutsch Italiano...
Page 184 Understanding printer menus Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side menus, choose from the following Right side options: Custom Text [x] None [text entry]...
Page 185 Understanding printer menus Menu item Description Displayed Information (continued) Specifies what is displayed for Paper Jam, Load Paper, and Service Errors. Available options for each button are: Waste Toner Bottle Activate Paper Jam Load Paper Service Errors Type of Message to Display Default Alternate Default Message...
Page 186 Understanding printer menus Menu item Description One Page Copy Sets copies from the scanner glass to only one page at a time Note: Off is the factory default setting. Output Lighting Sets the amount of light from the standard bin or an optional exit Standard Bin LED Normal/Standby Mode Notes:...
Page 187 Understanding printer menus Menu item Description Scanner Jam Recovery Specifies how a scanned job should be reloaded if a paper jam occurs in the ADF Job level Page level Notes: • Job level is the factory default setting. • If Job level is selected, then the entire job must be rescanned if any pages jam.
Page 188 Understanding printer menus Menu item Description Timeouts Sets the amount of time the printer waits after a job is printed before it goes into a reduced power state Sleep Mode 2–240 Notes: • 30 minutes is the factory default setting. •...
Page 189 Understanding printer menus Menu item Description Print Recovery Specifies whether the printer reprints jammed pages Jam Recovery Notes: Auto • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. •...
Page 190: Copy Settings Menu
Understanding printer menus Menu item Description Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings.
Page 191 Understanding printer menus Menu item Description Sides (Duplex) Specifies whether an original document is duplex (two‑sided) or simplex (one-sided), and then specifies whether the copy should be duplex or simplex 1 sided to 1 sided 1 sided to 2 sided Notes: 2 sided to 1 sided •...
Page 192 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Letter Notes: Legal • Letter is the US factory default setting. Executive • A4 is the international factory default setting. Tabloid Folio Statement Universal 4 x 6 in.
Page 193 Understanding printer menus Menu item Description Output Bin Specifies the exit bin to be used for the copy job Standard Bin Notes: Bin [x] • Standard Bin is the factory default setting. • Bin [x] only appears when at least one optional exit bin is installed. Number of Copies Specifies the number of copies for the copy job 1–999...
Page 194 Understanding printer menus Menu item Description Auto Center Lets you automatically center the content on the page Note: Off is the factory default setting. Color Balance Enables an equal balance of colors in the output Cyan - Red Magenta - Green Yellow - Blue Color Dropout Specifies which color to drop during copies, and how much to increase or decrease...
Page 195: Fax Settings Menu
Understanding printer menus Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. General Fax Settings Menu item Description Fax Name or Station Name Specifies the name of the fax in the printer Fax Number or Station Number Specifies the number assigned to the fax Station ID...
Page 196 Understanding printer menus Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: “Off by default” is the factory default setting for all Fax Cover Page options. Off by default On by default Never use Always use Include to field Include from field...
Page 197 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Mixed Sizes Note: Mixed Sizes is the US factory default setting. A4 is the international factory Letter default setting. Legal Executive Tabloid Folio Statement Universal 4 x 6 in.
Page 198 Understanding printer menus Menu item Description Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Dial Prefix Lets you enter a dialing prefix, such as 99. A numeric entry field is provided. Dialing Prefix Rules Establishes a dialing prefix rule Prefix Rule [x] Automatic Redial...
Page 199 Understanding printer menus Menu item Description Background Removal Adjusts the amount of background visible on a scanned image ‑4 to 4 Note: 0 is the factory default setting. Color Balance Enables an equal balance of colors in the scanned image Cyan - Red Magenta - Green Yellow - Blue...
Page 200 Understanding printer menus Menu item Description Auto Convert Color Faxes to Mono Converts all outgoing faxes to black and white Faxes Note: On is the factory default setting. Fax Receive Settings Menu item Description Enable Fax Receive Allows fax jobs to be received by the printer Note: On is the factory default setting.
Page 201 Understanding printer menus Menu item Description Max Speed Specifies the maximum speed in baud at which faxes are received 2400 4800 9600 14400 33600 Fax Forwarding Enables forwarding of received faxes to another recipient Print Print and Forward Forward Forward to Specifies the type of recipient to which faxes will be forwarded Note: This menu is available only from the printer Embedded Web Server.
Page 202 Understanding printer menus Fax Log Settings Menu item Description Transmission Log Enables printing of a transmission log after each fax job Print log Do not print log Print only for error Receive Error Log Enables printing of a receive error log following a receive error Print Never Print on Error Auto Print Logs...
Page 203 Understanding printer menus Menu item Description Ringer Volume Controls the fax speaker ringer volume Note: On is the factory default setting. Answer On Menu item Description All Rings Specifies ring patterns when device is answering calls Single Ring Only Note: All Rings is the factory default setting. Double Ring Only Triple Ring Only Single or Double Rings Only...
Page 204 Understanding printer menus Menu item Description Content Source Specifies how the original document was produced Color Laser Note: Color Laser is the factory default setting. Inkjet Photo/Film Magazine Newspaper Press Other Fax Resolution Specifies the resolution level for scan to fax Standard Fine 200 dpi Super Fine 300 dpi...
Page 205: E-Mail Settings Menu
Understanding printer menus Menu item Description Use Multi‑Page TIFF Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: •...
Page 206 Understanding printer menus Menu item Description E‑mail Server Setup Defines the e‑mail server path name; for example: /directory/path Web Link Setup Note: The characters * : ? < > | are invalid entries for a path name. Server Login Password Path Base file name Web Link...
Page 207 Understanding printer menus Menu item Description Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting. Landscape Original Size Specifies the paper size of the document being scanned Letter Notes: Legal • A4 is the international factory default setting. Executive •...
Page 208 Understanding printer menus Menu item Description Text/Photo Default Sets the quality of a text or photo image in relation to file size and the quality of the image 5–90 Note: 75 is the factory default setting. Photo Default Sets the quality of a photo image in relation to file size and the quality of the image 5–90 Note: 50 is the factory default setting.
Page 209 Understanding printer menus Menu item Description Color Balance Enables an equal balance of colors in the output Cyan - Red Magenta - Green Yellow - Blue Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None...
Page 210: Ftp Settings Menu
Understanding printer menus FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version level of the PDF file for FTP sending 1.2–1.6 Note: 1.5 is the factory default setting.
Page 211 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Letter Notes: Legal • Letter is the US factory default setting. Executive • A4 is the international factory default setting. Tabloid Folio Statement Universal 4 x 6 in.
Page 212 Understanding printer menus Menu item Description Photo Default Sets the quality of a photo image in relation to file size and the quality of the image 5–90 Note: 50 is the factory default setting. Use Multi‑Page TIFF Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.
Page 213 Understanding printer menus Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold.
Page 214: Flash Drive Menu
Understanding printer menus Flash Drive menu Scan Settings Menu item Description Format Specifies the format of the file to be sent through FTP PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version of the PDF file to be sent through FTP 1.2–1.6...
Page 215 Understanding printer menus Menu item Description Original Size Specifies the paper size of the original document Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in.
Page 216 Understanding printer menus Menu item Description Use Multi‑Page TIFF Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page. Notes: •...
Page 217: Print Settings
Understanding printer menus Menu item Description Negative Image Creates a negative image of the original document Note: Off is the factory default setting. Shadow Detail Adjusts the amount of shadow detail visible on a scanned image ‑4 to 4 Note: 0 is the factory default setting. Scan edge to edge Specifies whether the original document is scanned edge-to-edge Note: Off is the factory default setting.
Page 218 Understanding printer menus Hole Punch Specifies whether prints have punched holes Notes: • Off is the factory default setting. • This menu appears only when a puncher is installed. Hole Punch Mode Determines the type of punch finishing performed on prints 2 holes Notes: 3 holes...
Page 219: Print Settings
Understanding printer menus Separator Sheets Specifies whether blank separator sheets are inserted Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to Between Pages On.
Page 220 Understanding printer menus Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Whole Page • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. •...
Page 221 Understanding printer menus Job Accounting menu Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk cannot be read/write‑ or write‑protected. Menu item Description Job Accounting Log Determines if the printer creates a log of the print jobs it receives Note: Off is the factory default setting.
Page 222: Finishing Menu
Understanding printer menus Menu item Description E‑mail Address to Send Logs Specifies the e‑mail address to which the device sends job accounting logs Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log file prefix.
Page 223 Understanding printer menus Menu item Description Separator Sheets Specifies whether blank separator sheets are inserted Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to On.
Page 224: Quality Menu
Understanding printer menus Menu item Description Staple Job Specifies whether the prints are stapled Notes: Auto • Off is the factory default setting. Back • This menu appears only when a stapler is installed. Dual Dual Double Front Hole Punch Specifies whether the prints have punched holes Note: This menu appears only when a puncher is installed.
Page 225 Understanding printer menus Menu item Description Color Correction Adjusts the color output on the printed page Auto Notes: • Auto is the factory default setting. Auto applies different color conversion tables Manual to each object on the printed page. • Manual allows customization of color tables using the settings available from the Manual Color menu.
Page 226 Understanding printer menus Menu item Description RGB Contrast Adjusts contrast in color outputs 0–5 Notes: • 0 is the factory default setting. • This does not affect files where CMYK color specifications are used. RGB Saturation Adjusts saturation in color outputs 0–5 Notes: •...
Page 227 Understanding printer menus Menu item Description Manual Color Customizes the RGB color conversions RGB Image Notes: Vivid • sRGB Display is the factory default setting for RGB Image. This applies a color sRGB Display conversion table to an output that matches the colors displayed on a computer Display—True Black monitor.
Page 228: Utilities Menu
Understanding printer menus Utilities menu Menu item Description Remove Held Jobs Removes confidential and held jobs from the printer hard disk Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
Page 229: Postscript Menu
Understanding printer menus XPS menu Menu item Description Print Error Pages Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit Scales page content to fit the selected paper size Note: No is the factory default setting.
Page 230: Pcl Emul Menu
Understanding printer menus PCL Emul menu Menu item Description Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes: Disk • Resident is the factory default setting. It shows the factory default set of Download fonts downloaded in RAM.
Page 231 Understanding printer menus Menu item Description PCL Emulation Settings Specifies the orientation of text and graphics on a page Orientation Notes: Portrait • Portrait is the factory default setting. Landscape • Portrait prints text and graphics parallel to the short edge of the page. •...
Page 232: Html Menu
Understanding printer menus Menu item Description Tray Renumber Displays the factory default setting assigned to each tray, drawer, or feeder View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2...
Page 233: Image Menu
Understanding printer menus Menu item Description Font Size Sets the default font size for HTML documents 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scales the default font for HTML documents 1–400% Notes: •...
Page 234: Booklet Adjustments Menu
Understanding printer menus Menu item Description Orientation Sets the image orientation Portrait Note: Portrait is the factory default setting. Landscape Rev Portrait Rev Landscape Booklet Adjustments menu The Booklet Adjustments menu is available only when a booklet finisher is installed. You can select various adjustments from this menu when printing booklets.
Page 235: Help Menu
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Description...
Page 236: Securing The Hard Disk And Other Installed Memory
Securing the hard disk and other installed memory Securing the hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below.
Page 237: Erasing Non-Volatile Memory
Securing the hard disk and other installed memory Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions—Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu. Turn off the printer.
Page 238: Configuring Printer Hard Disk Encryption
Securing the hard disk and other installed memory Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server From the Embedded Web Server, click Settings >...
Page 239: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 240: Cleaning The Scanner Glass
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. White underside of the ADF cover White underside of the scanner cover Scanner glass...
Page 241: Cleaning The Printhead Lenses
Maintaining the printer Cleaning the printhead lenses Clean the printhead lenses when you encounter print quality problems. Open the front door. Slide the release lever to the left to unlock the cover. Open the cover. Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the cover open for more than 10 minutes.
Page 242 Maintaining the printer Locate the printhead wipers.
Page 243 Maintaining the printer Gently pull the printhead wipers out until it stops, and then slowly slide them back into place. Close the cover.
Page 244 Maintaining the printer Slide the release lever to the right to lock the cover. Close the front door.
Page 245: Emptying The Hole Punch Box
Maintaining the printer Emptying the hole punch box Open door G. Pull out the hole punch box.
Page 246: Storing Supplies
Maintaining the printer Empty the container. Insert the emptied hole punch box back into the finisher until it stops. Close door G. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Page 247: Checking The Status Of Parts And Supplies
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.
Page 248: Ordering A Photoconductor Unit
Maintaining the printer Part name Part number Magenta high‑yield toner cartridge X950X2MG Cyan high‑yield toner cartridge X950X2CG Ordering a photoconductor unit When 84.xx [Color] photoconductor low or 84.xx [Color] photoconductor nearly low appears, order a replacement photoconductor unit. When 84.xx Replace [color] photoconductor appears, replace the specified photoconductor. Recommended photoconductor units and part numbers Part name Part number...
Page 249: Ordering A Maintenance Kit
Maintaining the printer Ordering a maintenance kit When [x] Maintenance Kit appears on the printer display, order the indicated maintenance kit to replace the worn parts. All maintenance kit parts except that in the 480K maintenance kit are designed to be user‑replaceable. The kits come with instructions.
Page 250 Maintaining the printer Rotate the release lever counterclockwise to open the cover. Lower the cover. Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the door open for more than 10 minutes.
Page 251 Maintaining the printer Grasp the handle of the photoconductor unit and pull it out of the machine. Unpack the replacement photoconductor unit. Align and insert the end of photoconductor unit.
Page 252 Maintaining the printer Remove the tape from the top of the photoconductor unit. Push the tab forward to insert the photoconductor unit.
Page 253 Maintaining the printer Push the photoconductor unit until it clicks into place Gently pull the printhead wipers out until it stops, and then slowly slide them back into place.
Page 254 Maintaining the printer Close the cover. Rotate the release lever clockwise to lock the cover.
Page 255: Replacing A Toner Cartridge
Maintaining the printer Close the front door. Replacing a toner cartridge Open the front door. Put your hand under the dent of the toner cartridge, and then slightly lift up the cartridge.
Page 256 Maintaining the printer Pull out the toner cartridge. Unpack the replacement toner cartridge, and then shake it front‑to‑back and side‑to‑side to evenly distribute the toner. Remove the red packing strip from the new cartridge. Insert the new cartridge into the printer.
Page 257: Replacing The Waste Toner Bottle
Maintaining the printer Close the front door. Replacing the waste toner bottle Turn the printer off. Open the front door. Remove the used waste toner bottle.
Page 258 Maintaining the printer Unpack the new waste toner bottle. Insert the new waste toner bottle into the printer until it clicks into place. Rotate the release lever counterclockwise to open the cover.
Page 259 Maintaining the printer Lower the cover. Slide out the printhead wipers.
Page 260 Maintaining the printer Slide the printhead wipers back into place. Close the cover.
Page 261 Maintaining the printer Rotate the release lever clockwise to lock the cover. Close the front door. Turn the printer back on.
Page 262: Replacing A Staple Cartridge
Maintaining the printer Replacing a staple cartridge Note: A message on the printer display indicates which staple cartridge needs to be replaced. Replacing staple cartridge in the standard stapler unit Open door G. Grasp the handle of the staple cartridge holder, and then pull out the holder to the right. Pull the staple cartridge out of the finisher.
Page 263 Maintaining the printer Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.
Page 264 Maintaining the printer Push the staple cartridge into the finisher until it clicks into place. Close door G. Replacing staple cartridge in the booklet stapler unit Note: This task is applicable only when a booklet finisher is installed. Open door G.
Page 265 Maintaining the printer Press the handles of the staple cartridge to the right, and then take the staple cartridge unit out of the finisher.
Page 266 Maintaining the printer Hold the tabs on both sides of the staple cartridge.
Page 267 Maintaining the printer Rotate the booklet staple cartridge at an angle.
Page 268 Maintaining the printer Lift the booklet staple cartridge out of the unit. Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge.
Page 269 Maintaining the printer Return the cartridge to its original position, and then gently push the cartridge in until it clicks into place. Return the unit to its original position. Close door G.
Page 270: Moving The Printer
Maintaining the printer Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 271: Administrative Support
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the status of the printer Type the printer IP address into the address field of your Web browser.
Page 272: Viewing Reports
Administrative support Click Settings. Under Other Settings, click E‑mail Alert Setup. Select the items for notification, and type the e‑mail addresses. Click Submit. Note: For information on setting up the e‑mail server, contact your system support person. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies.
Page 273: Clearing Jams
Clearing jams Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the steps outlined in this section. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
Page 274 Clearing jams Area Area name Jam numbers What to do Cover F (paper 4yy.xx Open cover F, and then remove jammed paper. transport) Open door G and H, and then remove the jammed paper. Open staple door, remove the staple cartridge, and then remove the jammed Standard finisher bin staple.
Page 275: 201-202 Paper Jams
Clearing jams Area Area name Jam numbers What to do Door B Open door B, and then remove jammed paper. Door A 201–202 Open door A, and then remove the jammed paper. Remove all jammed paper in the fuser. Door D Open door A, and then door D, and then remove the jammed paper.
Page 276: 203 Paper Jam
Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser. Note: Make sure all paper fragments are removed. Push the green lever back into place.
Page 277 Clearing jams Open door A, and then door D by lifting the release latch of each door and lowering the doors. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 278: Paper Jam
Clearing jams 230 paper jam Lower the multipurpose feeder, and then open door B. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close door B. If necessary, touch Continue from the printer control panel. 231 paper jam Open door A by lifting the release latch, and then lowering the door.
Page 279 Clearing jams Pull the green lever down. Note: Make sure all paper fragments are removed. Firmly grasp the jammed paper on each side, and then gently pull it out.
Page 280: 24X Paper Jam
Clearing jams Push the green lever back into place. Close door A. If necessary, touch Continue from the printer control panel. 24x paper jam Note: Make sure all paper fragments are removed when pulling out any jammed paper.
Page 281: Paper Jam In Tray 1
Clearing jams Paper jam in Tray 1 Open Tray 1. Firmly grasp the jammed paper on each side, and then gently pull it out. Close Tray 1. If necessary, touch Continue, jam cleared from the printer control panel.
Page 282 Clearing jams Paper jam in one of the optional trays (Trays 2–4) Check door C, and then firmly grasp the jammed paper and then pull it out. Open the specified tray. Firmly grasp the jammed paper on each side, and then gently pull it out. Close the tray.
Page 283 Clearing jams Paper jam in Tray 5 (high‑capacity feeder) Paper jam inside the tray Pull out the tray until it stops. Warning—Potential Damage: Do not pull out the tray with too much force. Doing so may hit and injure your knees.
Page 284 Clearing jams Paper jam in the tray exit Gently move the tray to the left until it stops. Firmly grasp the jammed paper on each side, and then gently pull it out. Gently put the tray back into position. If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in the top cover Gently move the tray to the left until it stops.
Page 285 Clearing jams Open the top cover. Firmly grasp the jammed paper on each side, and then gently pull it out.
Page 286: 250 Paper Jam
Clearing jams Close the top cover. Gently put the tray back into position. If necessary, touch Continue, jam cleared from the printer control panel. 250 paper jam Remove any jammed pages from the multipurpose feeder. Load paper into the multipurpose feeder. If necessary, touch Continue, jam cleared from the printer control panel.
Page 287: 281 Paper Jam
Clearing jams 281 paper jam Paper jam in door A Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Determine where the jam is located, and then remove it: If the paper is visible under the fuser, then firmly grasp it on each side and pull it out.
Page 288 Clearing jams Align the fuser unit using the handles on each side, and then place it back into the printer. Close door A. If necessary, touch Continue from the printer control panel. Paper jam in cover F (paper transport) Open cover F. Firmly grasp the jammed paper on each side, and then gently pull it out.
Page 289: 4Yy.xx Paper Jams
Clearing jams 4yy.xx paper jams If the jammed paper is visible in any of the finisher exit bins, then firmly grasp the paper on each side, and then gently pull it out. Standard finisher bin Finisher bin 1 Finisher bin 2 Note: Finisher bin 2 is available only when a booklet finisher is installed.
Page 290 Clearing jams Close door H. If necessary, touch Continue from the printer control panel. Paper jam in door G Open door G.
Page 291 Clearing jams Area Cover, knob, or handle name Cover G1 Cover G2 Knob G3 Cover G4 Cover G7 Knob G8 Handle G9 Lift cover G1 lever. Firmly grasp any jammed paper, and then gently pull it out. Note: Make sure to remove all paper fragments after gently pulling out any jammed paper inside door G. Move cover G2 to the right, and then remove any jammed paper.
Page 292 Clearing jams Pull handle G9 until the tray is completely open. Lift the inside cover. If the paper is jammed in the rollers, then rotate knob G8 counterclockwise, and then remove the jammed paper. Close door G. If necessary, touch Continue from the printer control panel.
Page 293 Clearing jams Paper jam in cover F (paper transport) Open cover F. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Note: If the paper jam on the right is difficult to remove, then rotate the knob counterclockwise. Close cover F.
Page 294: 455 Staple Jam
Clearing jams 455 staple jam Open door G. Press the latch to open the stapler door. Note: The stapler door is located behind the finisher. Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.
Page 295 Clearing jams Use the metal tab to lift the staple guard, and then remove any jammed or loose staples. Close the staple guard. Press down on the staple guard until it clicks into place. Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. Close the stapler door.
Page 296: 28Y.xx Paper Jams
Clearing jams Close door G. If necessary, touch Continue, jam cleared from the printer control panel. 28y.xx paper jams The scanner failed to feed one or more pages through the ADF. Remove all original documents from the ADF. Note: The message clears when the pages are removed from the ADF. Open the ADF cover.
Page 297: Troubleshooting
Troubleshooting Troubleshooting Understanding printer messages Adjusting color Wait for the process to complete. Bin 2 is unable to lower, remove paper and check for an obstruction Try one or more of the following: • Remove paper and clear any obstruction from the bin. •...
Page 298: Change [Paper Source] To [Custom String] Load [Orientation]
Troubleshooting Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.
Page 299: Check [Src] Orientation Or Guides
Troubleshooting Check [src] orientation or guides Try one or more of the following: • Move the paper guides in the tray to the correct positions for the paper size loaded. • Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.
Page 300: Fax Partition Inoperative. Contact System Administrator
Troubleshooting Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: • Touch Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person.
Page 301: Load [Src] With [Custom Type Name]
Troubleshooting Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. • Cancel the print job. Load [src] with [custom type name] Try one or more of the following: • Load the specified paper in the tray or feeder. •...
Page 302: Load Manual Feeder With [Custom Type Name]
Troubleshooting Load Manual Feeder with [custom type name] Try one or more of the following: • Load the specified paper in the manual feeder. • Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. •...
Page 303: Manual Feeder Expects [Paper Size]. Check [Paper Source] Guides
Troubleshooting Manual feeder expects [paper size]. Check [paper source] guides Try one or more of the following: • Load the specified paper size in the manual feeder. • Physically adjust [paper source] guides to a recognized paper size. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that tray.
Page 304: Scanner Adf Cover Open
Troubleshooting Scanner ADF Cover Open The ADF cover is open. The message clears when the cover is closed. Scan Document Too Long The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message. SMTP server not set up. Contact system administrator. An error occurred on the SMTP server, or the SMTP server is not configured properly.
Page 305: Incorrect Paper Type, Check [Paper Source]
Troubleshooting • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. • Cancel the print job. 34 Incorrect paper type, check [paper source] Try one or more of the following: •...
Page 306: 37 Insufficient Memory, Some Held Jobs Were Deleted
Troubleshooting 37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs. Touch Continue to clear the message. 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk. Touch Continue to clear the message.
Page 307: 53 Unformatted Flash Detected
Troubleshooting 53 Unformatted flash detected Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Network [x] software error Try one or more of the following: •...
Page 308: 56 Parallel Port [X] Disabled
Troubleshooting 56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port [x] disabled Try one or more of the following: •...
Page 309: 58 Too Many Flash Options Installed
Troubleshooting 58 Too many flash options installed Turn the printer off. Unplug the power cord from the wall outlet. Remove the excess flash memory. Connect the power cord to a properly grounded outlet. Turn the printer back on. 58 Too many trays attached Turn the printer off.
Page 310: 80.Xx Fuser Life Warning
Troubleshooting 80.xx Fuser life warning • Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part. • Touch Continue to clear the message and continue printing. 80 Replace fuser Replace the fuser using the instruction sheet that came with the replacement part.
Page 311: 82.Xx Waste Toner Bottle Nearly Full
Troubleshooting 82.xx Waste toner bottle nearly full Order a replacement waste toner bottle immediately. Replace the waste toner bottle. For instructions on installing the waste toner bottle, from the printer control panel touch More Information. Touch Continue to clear the message and continue printing. 84 unsupported [color] photoconductor Remove the specified photoconductor, and then install a supported one.
Page 312: 88.Xx [Color] Cartridge Low
Troubleshooting 88.xx [color] cartridge low Order a replacement toner cartridge immediately. Remove the specified cartridge. Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner. Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
Page 313: 840.01 Scanner Disabled By Admin
Troubleshooting 840.01 Scanner disabled by admin Print without the scanner or contact your system support person. 840.02 Scanner disabled. Contact system administrator if problem persists. Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. •...
Page 314: Error Message About Reading Usb Drive Appears
Contact your system support person to make sure the network is functioning correctly. The printer software is available on the Lexmark Web site at http://support.lexmark.com. USB,...
Page 315: Confidential And Other Held Jobs Do Not Print
Troubleshooting AKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the printer. Confidential and other held jobs do not print These are possible solutions.
Page 316: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting Job prints from the wrong tray or on the wrong paper HECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the paper type and paper size settings. Before sending the job to print, specify the correct type setting: •...
Page 317: Unexpected Page Breaks Occur
Troubleshooting AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur NCREASE THE RINT IMEOUT VALUE From the home screen, navigate to: > Settings > General Settings > Timeouts Touch the left or right arrow next to Print Timeout until the desired value appears. Touch Submit.
Page 318 Troubleshooting • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print Try one or more of the following: LEAR ANY ERROR MESSAGES Check the display and clear any error messages. EPLACE THE TONER OR PRINT CARTRIDGE When the print remains faded, replace the toner or print cartridge.
Page 319: Partial Document Or Photo Copies
Troubleshooting When the text is light or disappearing: • From the Copy screen, navigate to: Content > Text > > select the appropriate source for the original document being copied > • From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Sharpness > increase the current setting •...
Page 320: Solving Scanner Problems
Troubleshooting Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device.
Page 321: Partial Document Or Photo Scans
Troubleshooting HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 240. DJUST THE SCAN RESOLUTION Increase the resolution of the scan for a higher quality output. HECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory.
Page 322: Solving Fax Problems
Troubleshooting Solving fax problems Fax and e-mail functions are not set up The indicator light blinks red until you set up fax and e‑mail. To set up fax and e‑mail, follow these steps: Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected. From the home screen, navigate to: >...
Page 323 Troubleshooting HECK THE TELEPHONE WALL JACK Plug a telephone into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone into the wall jack. If you still do not hear a dial tone, then plug a telephone into a different wall jack. If you hear a dial tone, then connect the printer to that wall jack.
Page 324: Can Send But Not Receive Faxes
Troubleshooting HE PRINTER MEMORY MAY BE FULL Dial the fax number. Scan the original document one page at a time. Can send but not receive faxes Try one or more of the following: OAD PAPER If the tray is empty, then load paper in the tray or feeder. HECK THE RING COUNT DELAY SETTINGS The ring count delay sets the number of times the phone rings before the printer answers.
Page 325: Received Fax Has Poor Print Quality
Troubleshooting AKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to make sure the shortcut number has been programmed for the number that you want to dial. • As an alternative, dial the telephone number manually. Received fax has poor print quality Try one or more of the following: ESEND THE DOCUMENT Ask the person who sent you the fax to:...
Page 326: Solving Option Problems
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com to view the option instruction sheet.
Page 327: Paper Tray Problems
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. 2,000-sheet drawer problems HECK THE DRAWER CONNECTION Make sure the 2,000‑sheet drawer is properly connected to the printer.
Page 328: Memory Card
Troubleshooting • Make sure the paper or specialty media meets specifications and is not damaged. • Make sure the guides are positioned correctly for the paper size loaded. Memory card Make sure the memory card is securely connected to the printer system board. Cannot detect flash memory card Make sure the flash memory card is securely connected to the printer system board.
Page 329: Usb/Parallel Interface Card Does Not Operate Correctly
Troubleshooting Under Publications on this CD, select Networking Guide. USB/parallel interface card does not operate correctly USB/ HECK THE PARALLEL INTERFACE CARD CONNECTION Make sure the USB/parallel interface card is securely connected to the printer system board. HECK THE CABLE Make sure you are using the correct cable and that it is securely connected.
Page 330: Jammed Pages Are Not Reprinted
Troubleshooting Jammed pages are not reprinted URN ON ECOVERY From the home screen, navigate to: > Settings > General Settings > Print Recovery Touch the arrows next to Jam Recovery until On or Auto appears. Touch Submit. Solving print quality problems If these suggestions do not correct the problem, then contact customer support.
Page 331: Fine Horizontal Lines Appear On Color Pages
Troubleshooting Fine horizontal lines appear on color pages You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo). Shadow images appear on prints ABCDE ABCDE...
Page 332: Gray Background
Troubleshooting Gray background ABCDE ABCDE ABCDE HECK THE ONER ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel Quality menu, change the setting. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. HE TONER CARTRIDGE MAY BE WORN OR DEFECTIVE Replace the toner cartridge.
Page 333: Light Colored Line, White Line, Or Incorrectly Colored Line Appears On Prints
Troubleshooting Light colored line, white line, or incorrectly colored line appears on prints ABCDE ABCDE ABCDE ABCDE ABCDE Try one or more of the following: AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit.
Page 334: Print Irregularities
Troubleshooting Print irregularities Try one or more of the following: OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
Page 335: Print Is Too Dark
Troubleshooting Print is too dark Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may be too high.
Page 336: Printer Is Printing Blank Pages
Troubleshooting Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low. • Change these settings from the printer control panel Quality menu. •...
Page 337: Repeating Defects Appear On A Page
Troubleshooting AKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: Remove the cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 338: Solid Color Pages
Troubleshooting AKE SURE THE PRINTER IS CLEAN OR IS NOT CONTAMINATED WITH PAPER DUST Clean the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. Warning—Potential Damage: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 339: Black Or White Streaks Appear On Transparencies Or Paper
Troubleshooting Black or white streaks appear on transparencies or paper Try one or more of the following: NSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. HECK THE PAPER TYPE •...
Page 340: Streaked Vertical Lines Appear On Prints
Troubleshooting ELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper Menu, select Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus. AKE SURE THERE IS NO WORN DEFECTIVE OR EMPTY TONER CARTRIDGE...
Page 341: Toner Fog Or Background Shading Appears On The Page
Troubleshooting Toner fog or background shading appears on the page Try one or more of the following: AKE SURE THE TONER CARTRIDGE IS INSTALLED CORRECTLY OR IS NOT DEFECTIVE Reinstall or replace the defective toner cartridge. AKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE Replace the worn or defective transfer module.
Page 342: Toner Specks
Troubleshooting HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper Weight setting from Normal to Heavy.
Page 343: Solving Color Quality Problems
Troubleshooting HECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties.
Page 344 Troubleshooting The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color.
Page 345 Troubleshooting Object type Color conversion tables CMYK Image • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. CMYK Text • Euro CMYK—Applies color correction to approximated EuroScale color CMYK Graphics output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting.
Page 346: Embedded Web Server Does Not Open
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.
Page 347: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 348 This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc.
Page 349 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 350: Noise Emission Levels
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 351: Power Consumption
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Page 352: Industry Canada Compliance Statement
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 353 If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 354: Notice To Users Of The Canadian Telephone Network
Notices the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending...
Page 355: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 356: Regulatory Notices For Wireless Products
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 357 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 358 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 359: Statement Of Limited Warranty
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 360: Limitation Of Liability
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 361 ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 362: Index
Index Index 4yy.xx paper jams 289 84.xx [color] photoconductor nearly Numerics 51 Defective flash detected 306 low 311 1565 Emulation error, load 52 Not enough free space in flash 84.xx Replace [color] emulation option 313 memory for resources 306 photoconductor 311 1‑tray module 520‑sheet tray (standard or 840.01 Scanner disabled by...
Page 363 Index checking virtual display custom job (job build) 111 using the Embedded Web different paper sizes 108 cables Server 271 enlarging 109 Ethernet 52 choosing a fax connection 125 multiple pages on one sheet 111 USB 52 cleaning on both sides of the paper calling customer support 346 exterior of the printer 239 (duplexing) 108...
Page 364 Index directory list Hibernate Mode 69 printing 104 Quiet Mode 67 factory defaults disk wiping 237 Sleep Mode 68 restoring 272 Disk Wiping menu 177 erasing hard disk memory 237 FAQ about color printing 343 display troubleshooting erasing non‑volatile memory 237 fax and e‑mail functions display is blank 313 erasing volatile memory 236...
Page 365 Index creating shortcuts using the touch options 140, 141 installing printer screen 129 FTP Settings menu 210 on wireless network 56 distinctive ring service 127 installing printer hard disk 44 fax setup 124 installing printer on a network forwarding faxes 136 wired networking 60 General Settings menu 181 holding faxes 136...
Page 366 Index loading, multipurpose feeder 100 memory card Standard Network 162 loading, trays 100 installing 37 Standard USB 168 light colored line, white line, or troubleshooting 328 Substitute Size 154 incorrectly colored line appears on Memory full, cannot print Supplies 148 prints 333 faxes 303 TCP/IP 165...
Page 367 Index order of installation 49 paper size clipped images 330 ports 35 setting 71 fine horizontal lines 331 printer hard disk, installing 44 Paper Size/Type menu 151 gray background 332 printer hard disk, removing 48 paper sizes light colored line, white line, or tandem‑tray module, installing 50 supported 88 incorrectly colored line appears...
Page 368 Index selecting a location 18 51 Defective flash detected 306 84.xx Replace [color] shipping 270 52 Not enough free space in flash photoconductor 311 turning on 34 memory for resources 306 840.01 Scanner disabled by printer configurations 19 53 Unformatted flash admin 313 printer control panel 23 detected 307...
Page 369 144 using 66, 86 printer options troubleshooting scan to computer recycling 2,000‑sheet drawer problems 327 options 144, 145 Lexmark packaging 70 cannot detect flash memory original size 144 Lexmark products 70 card 328 paper orientation, setting 145 toner cartridges 70...
Page 370 Index ScanBack Utility setting the paper size 71 subject and message information using 144 setting the paper type 71 adding to e‑mail 119 scanner setting the Universal paper size 71 Substitute Size menu 154 Automatic Document Feeder setting up e‑mail alerts using the supplies (ADF) 22 Embedded Web Server 271...
Page 371 Index toner specks 342 received fax has poor print toner specks 342 touch screen quality 325 white streaks on a page 339 buttons 26 troubleshooting, paper feed troubleshooting, printer options transparencies message remains after jam is 2,000‑sheet drawer problems 327 copying on 106 cleared 329 cannot detect flash memory...
Page 372 Index Utilities menu 228 verify print jobs 102 printing from a Macintosh computer 103 printing from Windows 103 viewing reports 272 viewing a fax log 133 virtual display checking, using Embedded Web Server 271 volatile memory 236 erasing 236 volatility statement of 236 waste toner bottle ordering 248...

This manual is also suitable for:

X954dhe X952 X954 X950de 4 X952dte 4 X954dhe 4 ... Show all

Lexmark X952DTE User Manual

Safety Information

Learning about the Printer

Understanding the Home Screen

Setting up and Using the Home Screen Applications

Additional Printer Setup

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding Printer Menus

Securing the Hard Disk and Other Installed Memory

Maintaining the Printer

Quick Links

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Summary of Contents for Lexmark X952DTE