Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Lexmark X9575
Summary of Contents for Lexmark X9575
- Page 1 9500 Series Getting Started 2007 www.lexmark.com...
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Page 2: Safety Information
Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. -
Page 3: Table Of Contents
Contents Safety information...2 Introduction...5 Finding information about the printer...5 Setting up the printer...8 Setting up the printer for use with a computer...8 Setting up the printer for use without a computer or network (standalone)...9 Installing the printer software...13 Installing the optional XPS driver (Windows Vista users only)...13 Using the printer...15 Understanding the printer...15 Understanding the parts of the printer ... - Page 4 Information you will need to set up the printer on a wireless network... 34 Installing the printer on a wireless network... 35 Interpreting the colors of the Wi-Fi indicator light... 36 Finding the signal strength... 36 Wired networking...36 Installing the printer on a wired (Ethernet) network ... 36 Connecting the printer directly to the computer with a USB cable...
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Page 5: Introduction
Complete instructions for using the printer on a Macintosh operating system. It installs with the printer software. To access the Mac Help: From the Finder desktop, double-click the Lexmark 9500 Series folder. Double-click the printer Help icon. A printable version is on the User's Guide CD. -
Page 6: Customer Support
Submit Request. Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer. -
Page 7: Limited Warranty
Limited Warranty Description Limited Warranty Information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase. Record the following information (located on the store receipt and the back of the printer), and have it ready when... -
Page 8: Setting Up The Printer
Follow the instructions on the computer screen to set up the printer. Your security software may notify you that Lexmark software is trying to communicate with your computer system. Always allow these programs to communicate. This is necessary for the printer to work properly. -
Page 9: Setting Up The Printer For Use Without A Computer Or Network (Standalone)
Setting up the printer for use without a computer or network (standalone) Use the following instructions if you do not intend to connect the printer to a computer or to a network. Unpack the printer, and find the items shown. 1, 2 Print cartridges 3, 4, 5 Telephone cord, power cord, installation cable... - Page 10 Pull Tray 1 completely out of the printer, and then move the paper guides to the sides. Load the paper, and then adjust the paper guides to rest against the paper. Insert the paper tray, and then lift the paper stop. Setting up the printer...
- Page 11 Connect the power cord, and then turn the power on. Raise the control panel display. If prompted, set the language and country or region. Press the arrow keys on the printer control panel to make your selections, and then press Open the printer, and then press down on the black cartridge carrier lever.
- Page 12 Close the black cartridge carrier lid. Press down on the color cartridge carrier lever, remove the tape from the color print cartridge, and then insert the color cartridge in the right cartridge carrier. Close the color cartridge carrier lid. Close the printer, and then press . An alignment page prints.
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Page 13: Installing The Printer Software
Follow the instructions on the computer screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the home page, navigate through the menu selection, and then click Drivers & Downloads. Choose the printer and the printer driver for your operating system. - Page 14 Double-click the CD-ROM drive icon, and then double-click Drivers. Double-click xps, and then double-click setupxps file. XPS driver files are copied to your computer, and any required Microsoft XPS files are launched. Follow the instructions on the screen to finish installing the patch. To install the XPS driver: ª...
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Page 15: Using The Printer
Using the printer This chapter provides an overview of the parts of the printer, the printer software, and some basic printer functions. Understanding the printer Understanding the parts of the printer Use the 1, 2 Top cover, scanner glass 3, 4, 5, 6 Automatic Document Feeder (ADF), ADF tray, ADF paper guide, ADF output tray Memory card slots and PictBridge port Control panel... -
Page 16: Understanding The Printer Software
Use the 1, 2 Scanner unit, print cartridge carrier Access the print cartridges; install, replace, or remove a print cartridge. Ethernet port LINE port EXT port USB port Duplex unit Power supply with port Internal wireless print server Understanding the printer software The software that came with your printer includes the Productivity Studio, the Solution Center, the Fax Setup Utility, the Fax Solutions Software, and Printing Preferences. -
Page 17: Using The Macintosh Printer Software
In Windows Vista, click • In Windows XP and earlier, click Start. • Click Programs or All Programs ªLexmark 9500 Series. Select Productivity Studio. The Solution Center provides ways to print photos, troubleshoot printing problems, install print cartridges, and perform maintenance tasks. -
Page 18: Performing Basic Printer Functions
Use the All-In-One-Center Customize settings for scan jobs. Fax Setup Utility Customize settings for fax jobs. • Create and edit the Speed Dial list. • Network Card Reader View photos from a memory device inserted into a network printer. • Transfer photos and documents from a memory device to the computer over a •... -
Page 19: Printing A Photo Or Selected Photos
Printing a photo or selected photos Load photo paper in Tray 1 or in the small media feeder. Note: Load the photo paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Insert a memory card or flash drive. -
Page 20: Sending A Fax Using The Control Panel
If your printer is connected to more than one computer: Press repeatedly until the computer to which you want to scan is highlighted. Press . If you set a PIN during network setup and are being asked for it: Enter the PIN using Press . -
Page 21: Ordering Supplies
Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Notes: For best results, use only Lexmark print cartridges. - Page 22 Paper Lexmark PerfectFinish Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Using the printer Paper size Letter •...
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Page 23: Getting The Printer Ready To Fax
Getting the printer ready to fax This chapter explains how to set up the printer for faxing. If you experience difficulties, see the "Fax troubleshooting" section of the User's Guide or the Mac Help. Choosing a fax connection You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. Notes: The printer is an analog device that works best when directly connected to the wall jack. -
Page 24: Connecting Directly To A Telephone Wall Jack
Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer. Make sure you have a telephone cord and a telephone wall jack. Connect one end of the telephone cord into the LINE port Connect the other end of the telephone cord into an active telephone wall jack. - Page 25 Connect the other end of the telephone cord into the N slot of an active telephone wall jack. If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
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Page 26: Connecting To A Telephone
Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer. Note: Setup steps may vary depending on your country or region. -
Page 27: Connecting To An Answering Machine
Connect the other telephone cord to a telephone, and then plug it into the EXT port Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter”... -
Page 28: Connecting To A Computer With A Modem
Remove the protective plug from the EXT port Connect a second telephone cord from the telephone to the answering machine. Connect a third telephone cord from the answering machine to the EXT port Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. - Page 29 Connect one telephone cord into the LINE port jack. Remove the protective plug from the EXT port Connect the other telephone cord from the computer modem to the EXT port of the printer, and then plug it into an active telephone wall of the printer.
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Page 30: Using An Rj11 Adapter
Using an RJ11 adapter Country/region United Kingdom • Ireland • Finland • Norway • Denmark • To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. Connect one end of the telephone cord into the LINE port Connect the adapter to the telephone line that came with the printer. - Page 31 If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly.
- Page 32 Country/region Saudi Arabia • United Arab Emirates • Egypt • Bulgaria • Czech Republic • Belgium • Australia • South Africa • Greece • To connect an answering machine or other telecommunications equipment to the printer: Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly.
- Page 33 You may use an adapter with your printer. Country/region Germany • Austria • Switzerland • There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
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Page 34: Connecting The Printer To A Network
Connecting the printer to a network This chapter explains how to set up the printer on a wireless or wired network. Connecting the printer Installing and configuring the printer for use on a network lets users at different computers print to a common printer. There are three methods for connecting the printer: Connect the printer to a wireless network. -
Page 35: Installing The Printer On A Wireless Network
If your wireless access point (wireless router) is using Wi-Fi Protected Access (WPA) security, the WPA key should Up to 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. – From 8 to 63 ASCII characters. ASCII characters are letters, numbers, punctuations, and symbols found on a –... -
Page 36: Interpreting The Colors Of The Wi-Fi Indicator Light
Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer. Off may indicate that: • The printer is powered off or powering up. – The printer is connected to a router using an Ethernet cable. –... -
Page 37: Connecting The Printer Directly To The Computer With A Usb Cable
In Windows Vista: Click Locate the Start Search box. Type D:\setup.exe, where D is the letter of your CD or DVD drive. In Windows XP: Click Start ª Run. Type D:\setup.exe, where D is the letter of your CD or DVD drive. In Macintosh: Click the CD icon on the desktop. -
Page 38: Troubleshooting
Troubleshooting This chapter addresses some common issues you may experience in setting up the printer. For more information, see the User's Guide or Mac Help, one of which installed with your printer software. Setup troubleshooting Power button is not lit These are possible solutions. - Page 39 HECK CONNECTION If the printer is connected to the computer through a USB cable: Check the USB cable for any obvious damage. Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the HECK WIRELESS CONNECTION If the printer supports networking, and you are using the printer on a wireless network, check to see if the Wi-Fi...
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Page 40: Page Does Not Print
Page does not print These are possible solutions. Try one or more of the following: HECK MESSAGES If an error message appears on the printer display or on the computer screen, resolve the error before trying to print again. HECK POWER If the light is not on, make sure the printer is plugged into a properly grounded outlet. -
Page 41: Wireless Troubleshooting
Mac users only To set printer as default: From the Finder desktop, choose Applications ª Utilities ª Print Center or Printer Setup Utility, depending on the operating system version you are using. From the Printer List dialog, select your printer. Click the Make Default icon. -
Page 42: Wireless Setup Program Cannot Communicate With The Printer During Installation
The USB port is marked with the Firmly plug the square end of the USB cable into the USB port on the back of the printer. From the Finder desktop, double-click the Lexmark 9500 Series folder. Double-click Wireless Setup Assistant. -
Page 43: Wi-Fi Indicator Light Is Blinking Orange During Installation
Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join the network because of interference or its distance from the wireless access point (wireless router), or until its settings are changed. - Page 44 Press Enter. The “Default Gateway” entry is typically the wireless access point (wireless router). • The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. • Ping the wireless access point (wireless router). Do one of the following: In Windows Vista, click •...
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Page 45: Wi-Fi Indicator Light Is Still Orange
Ping the wireless access point (wireless router). From the Finder desktop, click Applications. From Applications, double-click Utilities. Double-click Network Utility, and then click Ping. Type the IP address of the wireless access point (wireless router) in the network address field. For example: 10.168.0.100 Click Ping. -
Page 46: Printer Cannot Connect To The Wireless Network
If you are not using a unique network name, consult the documentation for your wireless access point (wireless router) to learn how to set a network name. If you set a new network name, you must reset the printer and computer SSID to the same network name. For more information about checking your network name, see the User's Guide or the Mac Help, one of which installed with your printer software. - Page 47 OVE THE COMPUTER AND Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally 100–150 feet. Try setting up the printer again by running the Wireless Configuration Utility (on a Windows operating system) or the Wireless Setup Assistant (on a Macintosh operating system).
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Page 48: Wireless Network Printer Does Not Print
On the main page, click Wireless or another selection where settings are stored. The SSID will be displayed. Write down the SSID, security type, and the security keys if they are shown. Notes: Make sure you copy them down exactly, including any capital letters. •... - Page 49 If the folder for the printer is not found on the desktop or was accidentally deleted: Go to the Mac OS X drive where the printer software was installed. Choose Library ª Printers ª Lexmark ª 2007ª Lexmark 9500 Series folder. If you cannot find the printer folder, then the printer driver is not installed.
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Page 50: General Network Troubleshooting
Double-click Printer Setup Utility. The Printer List dialog appears. Verify that XXXX Series <MAC:nnnnnnnnnnnn> is the default printer, where XXXX is the model series number of your printer and nnnnnnnnnnnn is the 12-digit MAC address of your printer. If USB is selected instead: Select XXXX Series, where XXXX is the model series number of your printer. - Page 51 To print a network setup page: From the control panel of the printer, press Press . Press repeatedly until Network Setup is highlighted. Press . Press repeatedly until Print Network Setup Page is highlighted. Press . A network setup page prints. repeatedly until Setup is highlighted.
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Page 52: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. -
Page 53: Industry Canada Compliance Statement
Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PerfectFinish is a trademark of Lexmark International, Inc. All other trademarks are the property of their respective owners. Federal Communications Commission (FCC) compliance information statement This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. -
Page 54: European Ec Directives Conformity Statement For Radio Products
EN 300 328; and the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-17. Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. - Page 55 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
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Page 56: Notice To Users Of The Canadian Telephone Network
Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. -
Page 57: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland. - Page 58 See the User's Guide or Mac Help on your software CD for additional terms. Notices...
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Page 59: Networking Glossary
Networking glossary ad hoc mode ad hoc network AutoIP address BSS (Basic Service Set) channel DHCP (Dynamic Host Configuration Protocol) DHCP IP address DHCP server infrastructure mode installation cable internal wireless print server IP (Internet Protocol) address ipconfig MAC (Media Access Control) address MAC filtering network adapter/card network hub... - Page 60 router security key signal strength SSID (Service Set Identifier) Static IP address switch UAA (Universally Administered Address) WEP (Wired Equivalent Privacy) wireless access point wireless router Wi-Fi WPA (Wi-Fi Protected Access) WPA2 A device that shares a single Internet connection with multiple computers or other devices.