Avaya IP Office 8.1 Product Description page 391

IP Office Video Softphone
Usable both inside the office and at remote locations, IP Office Video Softphone is a PC-based telephony client
allowing a user to make and receive phone calls right from his PC, equipped with e.g. a headset or
speakerphone. In addition, the softphone supports end-to-end video between two softphone users on an IP
Office network. Full voice access to the IP Office system is available wherever reliable access to the company
network exists.
This can be in meeting rooms, using a Voice ready WiFi network, at a remote office site using the local Ethernet
interface or at home or in a hotel-room, when connecting to the company network through a VPN (Virtual
Private Network).
The softphone offers standard calling functionality, like several call appearances, hold, transfer and access to a
large number of IP Office features via dedicated feature keys. Access to IP Office directory is of course also
available.
If used in combination with the Avaya one-X™ Portal for IP Office application, the softphone delivers a
centralized call log, synchronized with many IP Office telephones as well as a number of collaboration features
like presence status indication and instant messaging. one-X Portal can be used with the standard deskphone
while working in the office and switched to softphone when working remote.
Details about IP Office Video Softphone can be found in the chapter
Mobile Messaging
Mobile Messaging means managing your voice messages together with email messages using the mobile / cell
phone. Similar to a unified messaging solution on the desktop PC it enables the user to manage all of their daily
messages in one place, in this case the mobile messaging application of the mobile / cell phone (like for
example Outlook Mobile on Windows Mobile devices).
At the low end of the range of mobile messaging options is the simple voicemail-to-email forwarding using
SMTP, which is standard with both the Essential and Preferred Edition.
The synchronization of the voice message status between all a user's devices (Outlook, voicemail telephone
interface, Avaya one-X™ Portal for IP Office, mobile / cell phone) so that listening to a new message at one
device changes the message status from "new" to "old" in all of these interfaces requires the Preferred Edition.
It contains an IMAP interface to integrate the Voicemail Pro solution with any IMAP capable email system.
With the IP Office Preferred Edition in conjunction with an Exchange 2007/2010 Server it is possible to
synchronize received voice mails with the email system. If the email system also empowers mobile users to
receive, manage, and send messages by their mobile phone ('Mobile Email') all voice mails can be managed as
well from the mobile / cell phone.
Together with an appropriate mobility solution like Blackberry the Exchange 2007/2010 integration enables
visual voicemail on mobile devices. The voice mails provided by the Preferred Edition are specially marked as
"voicemail" so Exchange 2007 handles them different from standard emails so that a mobility solution will be
able to show voice mails on the display of the mobile device. Users can now browse through the voicemails,
identify high priority ones by caller information and listen to them first.
Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
User Call Control Applications
Issue 26.k.- (16 August 2012)
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