Avaya IP Office 8.1 Product Description page 388

Twinning
Twinning allows a primary extension and a secondary number (internal extension or external number) to
operate together as a single telephone, when a call is presented to the primary phone the secondary will ring. If
the primary telephone does not ring, for example in Do Not Disturb, the secondary phone will not ring.
The following types of calls are eligible for twinning:
Any internal call on a Call Appearance button
Internal or external calls transferred to the extension
Direct Dial calls to that extension
Hunt group calls
Calls forwarded from another extension
Line Appearance calls (configurable)
Bridged Appearance calls (configurable)
Coverage calls (configurable)
Automatic Intercom calls
Returning transferred, held or park calls
Callback calls from the system (Transfer and Park Return)
Paging calls
Follow Me calls
*Requires IP500 BRI, PRI or SIP trunks and Mobile Call Control to be enabled for that user.
Internal Twinning
This is typically used in scenarios like workshops or warehouses where team supervisors may have a desk with
a fixed phone but also have a wireless extension (e.g. DECT). Other users of the system need not know that the
supervisor has two different telephones. The supervisor's Coverage Timer and No Answer Time are started for
the call and if the call is not answered within that time, the call will be delivered to available coverage buttons
(if applicable) and then Voicemail (if applicable).
The following features are supported with internal twinning:
Follow Me To
·
Follow Me Here
·
Forwarding
·
Do Not Disturb (inc exceptions)
·
Context less hunt group actions: Membership / Service Status / Fallback Group configuration
·
· Voicemail On / Off / Access
Call Log (Central Call Log for T3 and 1400/1600/9500/9600 telephones only)
·
Redial (Central Call Log for T3 and 1400/1600/9500/9600 telephones only)
·
Personal Directory Entries (for T3 and 1400/1600/9500/9600 telephones only)
·
Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Internal Mobile
Twinning (external)
Twinning
*
Page 388
Issue 26.k.- (16 August 2012)