Avaya IP Office 8.1 Product Description page 351

Support for Intuity Audix Commands
IP Office Basic Edition and Essential Edition voicemail supports Intuity Audix commands in addition to TUI
commands. In the Intuity Audix mode, the system uses the same Intuity Audix commands that are currently
used on Voicemail Pro. The main reason for introducing the Intuity mode is to provide consistency in the
command options across all our messaging solutions.
You have the ability to choose which mode of operation – Intuity mode or IP Office mode – you prefer to use
from the IP Office Manager. Some of the commands that are part of the Intuity mode include (but not limited
to):
Press 2 to retrieve messages
·
Press 3 to administer your greeting
·
Press 5 to change password
·
Press *3 to delete message
·
The default mode for Basic Edition and Essential Edition messaging is:
For upgraded systems: no mode change i.e., IP Office mode
·
New installs in Partner, Norstar and Quick modes: Intuity mode
·
New installs in IP Office: IP Office mode
·
Call Screening
When an incoming call arrives at your phone and is then directed to and answered by the voice mail system,
you automatically hear the caller on your phone speaker, but the caller cannot hear you. You can decide
whether to answer the call or drop from the call and let the voice mail system continue to handle the call.
Call Screening is supported on the following:
IP500, IP500 V2, and IP Office on Linux platforms
·
Basic, Essential and Preferred Editions (centralized and distributed)
·
Multi-site networks
·
Internal calls targeting a user
·
DID calls targeting a user
·
T1, PRI, E1, BRI, SIP
o
Transferred calls targeting a user
·
Applies to some types of forwarded calls targeting a user
·
Forward On No Answer
o
Forward On Busy
o
Outside calls in Basic Mode where call is directed to voice mailbox of a line owner
·
Mobile twinning to MyBuddy smartphone application
·
Caveats
·
Does not apply to Hunt Group calls
o
Does not apply to Operator or Calling Group
o
Does not apply to page calls
o
Will apply to master in internal twinning and/or to the sending deskphone as part of a mobile
o
twinning relationship
Note: Call Screening is also supported by Voicemail Pro.
Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 351
Issue 26.k.- (16 August 2012)