Softconsole Administration - Avaya IP Office 8.1 Product Description

SoftConsole Administration

SoftConsole has an administration mode that enables the operator to configure the following settings:
Control panel views
·
The BLF panel, call history panel, held calls panel and park slot panel can be hidden or made visible.
Change the Administrator password
·
Edit operator profiles
·
Each operator can have a personalized profile, which can be configured by the administrator.
Create and modify templates
·
SoftConsole comes with three predefined templates, which can be modified, or new templates can be
created.
Specify the maximum length of call notes
·
IP Office supports a wide range of different telephone types. These have different display sizes so the
operator can define the character length of messages sent to each user according to the type of phone
they use.
System Tray working
·
The application can be minimized and left running in the system tray so that it can pop on received
calls.
SoftConsole Telephone Requirements
SoftConsole provides extensive call management, but it still requires an IP Office telephone to provide
·
the speech path. SoftConsole has been tested and is certified to work with all Avaya wired digital and
IP telephones that are listed in the
SoftConsole cannot be used with IP DECT 3700 Series telephones.
·
Product Description
IP Office 8.1
"Telephones" chapter.
107
© 2012 AVAYA All rights reserved.
Page 338
Issue 26.k.- (16 August 2012)