Iq20 Scratches Or Marks Parallel To The Long Axis Of Printing - Xerox Phaser 8860 Service Manual

Table 1 IQ19 Streaks or Lines Down the Print
Step Questions and Actions
4 If streaking or lines occur on only one side of
a 2-sided print, the Preheater may be scrap-
ing ink off the print.
Look for ink shavings along the streaks on the
print.
Clean the Preheater using the Remove Print
Smears routine.
Does the problem persist?
5 Check for a possible weak or missing jet.
Print the Weak or Missing Jet test print.
Does the problem persist?
6 Check for a discoloration in a jet.
Print the Solid Fill test page for the affected
color.
Does the problem persist?
7 Check the X-Axis Drive.
If the X-Axis Drive does not move the Print-
head smoothly, vertical lines appear on the
output.
Verify that the drive functions normally and
that the cabling is properly dressed.
Does the X-Axis Drive function correctly?
8 Check the Preheater temperature.
Run the Service Diagnostics Duplex Path
test.
Is the operating temperature of the Preheater
within normal range.
Image Quality
IQ19, IQ20
Yes No
Go to Step 5. Complete.
Go to Step 6. Complete.
Go to Step 7. Complete.
Go to Step 8. Repair or replace
(REP 4.0.5) the
drive as necessary.
Replace the Pre- Replace the Elec-
heater (REP tronics Module
2.0.17). (REP 5.0.5).
09/2007
IQ20 Scratches or Marks Parallel to the Long Axis of
Printing
This RAP addresses image quality problems associated with the Print Engine. Scratches or
marks typically result from debris in the paper path. Indications of scratches can appear as fol-
lows:
Figure 1 Example of Scratches on Output
Initial Actions
1. Check that supported media is being used.
2. Check for a missing jet(s) using the Light Stripes page.
3. Check for any dirt, debris or jammed media in the exit path.
4. Run the Remove Print Smears routine from the Control Panel.
Procedure
Table 1 IQ20 Scratches or Marks Parallel to the Long Axis of Printing
Step Questions and Actions
1 Check the exit area, exit frame, Preheater,
Drum Maintenance Kit, Printhead and the
Stripper Blade to see that nothing is in con-
tact with the Drum.
Clean the Stripper Blade.
Does the problem persist?
2 Remove the Drum Maintenance Kit and wipe
the clear plastic Wiper Blade with a lint-free
cloth.
Does the problem persist?
3 Using transparency media, print from Tray 1.
Does the problem persist?
3-14
Yes No
Go to Step 2. Complete.
Replace the Drum Complete.
Maintenance Kit. If
the problem per-
sists, go to Step 3.
Go to Step 4. Go to Step 5.
Initial Issue
Phaser 8860/8860MFP Service Manual