Table 2 Printhead NVRAM Fault Troubleshooting Procedure
Step Questions or Actions
7
Replace the Printhead
(REP
2.0.2).
Does the error persist?
Error Messages and Codes
34,01X, 36,000.40
Yes
No
Replace the Elec-
Complete.
tronics Module
(REP
5.0.5).
36,000.40 Drum Maintenance Faults
An error occurred while attempting to position the Drum Maintenance Kit. The following trou-
bleshooting procedure applies to these errors:
36,000.40
An error occurred while attempting to position the Drum Maintenance Kit.
Initial Actions
•
Check for ink spills or obstructions near the Drum Maintenance Kit.
•
Check for obstructions or damage to the Pivot Plate and Cam Rollers.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 36,000.40 Troubleshooting Reference Table
Applicable Parts
Drum Maintenance Kit
PL 1.0
Drum Maintenance Pivot Plate
PL 2.0
Process Drive,
PL 4.0
Troubleshooting Procedure
Table 2 Drum Maintenance Faults Troubleshooting Procedure
Step Questions or Actions
1
Check that system grounds are in place.
Are the grounds secure and undamaged?
2
Check the Drum Maintenance Pivot Plate
for cracks, and the Dram Maintenance
Cam Rollers for damage or improper
movement.
Is there damage to the Pivot Plate or Cam
Rollers?
3
Test Drum Maintenance operation.
Run the Service Diagnostics Drum Main-
tenance/Transfix Home test.
Does the system operate correctly?
4
Test the Drum Maintenance drive.
Run the Service Diagnostics Drum Main-
tenance Drive test.
Does the drive operate correctly?
09/2007
2-40
Printhead NVRAM Faults
Wiring and Plug/Jack References
I/O Board (2/2) -
Figure 12
Right Side Harness / I/O Control -
Yes
No
Go to Step 2.
Repair or replace the
grounds.
Replace any dam-
Go to Step 3.
aged parts.
Go to Step 4.
Replace the Pro-
cess Drive
4.0.7).
Complete.
Replace the Pro-
cess Drive
4.0.7)
Phaser 8860/8860MFP Service Manual
Figure 10
(REP
(REP
Initial Issue