Table 2 Y-Axis Sub-System Faults Troubleshooting Procedure
Step Questions or Actions
6
Test the Y-Axis Motor.
Run the Service Diagnostics Y-Axis Motor
test.
Did the test pass?
Error Messages and Codes
5,0xx.4x, 5,0xx.6x
Yes
No
Replace the Drum
Replace the Y-Axis
Assembly
(REP
Motor
(REP
4.0.11).
2.0.3).
5,0xx.6x Y-Axis Sub-System Program Faults
A software error has occurred. The following troubleshooting procedure applies to these errors:
Y-Axis Sub-System Program Faults
5,001.63
Y-Axis sub-system general fault.
5,005.67
Sub-system not in homeless or idle state, software fault.
5,006.68
Software fault.
5,007.60
Software fault.
5,008.61
PostScript failed to fill the buffer.
5,009.62
Imaging errors. Possible jets On/Off outside the deadband area.
Initial Actions
•
Reset NVRAM and retest.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 5,0xx.6x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
NVRAM,
PL 5.0
Troubleshooting Procedure
Table 2 Y-Axis Sub-System Program Faults Troubleshooting Procedure
Step Questions or Actions
1
Reseat all Electronics Module connec-
tions.
Does the problem persist?
2
Check ground integrity.
Are the system grounds connected?
09/2007
2-14
Yes
No
Go to Step 2.
Complete.
Reset NVRAM. If the
Reconnect the sys-
error persists,
tem grounds.
replace the NVRAM
device
(REP
5.0.9).
Initial Issue
Phaser 8860/8860MFP Service Manual