39,005.43 Scanner Missing Fault - Xerox Phaser 8860 Service Manual

39,005.43 Scanner Missing Fault

A Scanner was not detected. The following troubleshooting procedure applies to these errors:
Scanner Missing Fault
39,005.43 The system did not detect the Scanner Assembly.
Initial Actions
• Reseat the Scanner connection to the Electronics Module.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 39,005.43 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Scanner Assembly, PL 1.0
Scanner Power Supply, PL 5.0 Exit Module Control Board -
DADF, PL 1.0
Exit Module Control Board, PL 5.0 Exit Module Control Board -
Exit Roller Motor, PL 4.0 Exit Module Control Board -
Elevator Motor, PL 4.0 Exit Module Control Board -
Troubleshooting Procedure
Table 2 Scanhead Missing Troubleshooting Procedure
Step Questions or Actions
1 Cycle system power and retest.
Does this correct the problem?
2 Check the Scanner Power Supply status
LED (see Figure 2).
Is the Status LED blinking?
3 Remove the Output Tray and Side Covers.
Disconnect the Elevator (P/J303) and Exit
Roller (P/J309) motors.
Does the Status LED stop blinking and
remain On?
4 With the Exit Module motors discon-
nected, disconnect the DADF from the
Scanner.
Does the Status LED stop blinking and
remain On?
Error Messages and Codes
39,005.43
Figure 13
Figure 13
Figure 13
Figure 13
Yes No
Complete. Go to Step 2.
Go to Step 3. Go to Step 5.
Replace the defec- Go to Step 4.
tive motor or the Exit
Module (REP 3.0.7)
Replace the DADF Go to Step 5.
(REP 1.0.15).
Table 2 Scanhead Missing Troubleshooting Procedure
Step Questions or Actions
5 Is the Status LED Off?
6 Disconnect the Scanner Assembly from
the Electronics Module.
Does the Status LED light?
09/2007
2-50
Yes No
Replace the Scanner Go to Step 6.
Power Supply (REP
5.0.2). If the error
persists, replace the
Electronics Module
(REP 5.0.5).
Replace the Scanner Replace the Exit
Assembly (REP Module Control
1.0.11). Board (REP 5.0.1). If
the error persists,
replace the Scanner
Power Supply (REP
5.0.2). If the Status
LED remains Off,
replace the Electron-
ics Module (REP
5.0.5).
Initial Issue
Phaser 8860/8860MFP Service Manual