6,0xx.4x X-Axis Fault
An X-Axis drive error has occurred. The following troubleshooting procedure applies to this
error:
X-Axis Motor Error
6,000.41 X-Axis Motor current error.
Initial Actions
•
Check for Ink build-up or other obstructions around the Printhead.
•
Check the Printhead power (P/J4) connection and related wiring.
•
Verify the Printhead travels smoothly from left to right.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 6,0xx.4x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
X-Axis Motor,
PL 4.0
Right Side Harness / I/O Control -
Electronics Module,
PL 5.0
Right Side Wire Routing (2/2) -
Troubleshooting Procedure
Table 2 Process Control Program Faults Troubleshooting Procedure
Step Questions or Actions
1
Check the X-Axis Motor wiring.
Is the wiring faulty?
2
Test the X-Axis Motor.
Run the Service Diagnostics X-Axis Motor
test.
Did the test pass?
Initial Issue
Phaser 8860/8860MFP Service Manual
Figure 10
Figure 3
Yes
No
Replace the wiring.
Go to Step 2.
Replace the X-Axis
Replace the Elec-
Motor
(REP
4.0.5).
tronics Module
(REP
5.0.5).
6,0xx.6x X-Axis Program Faults
A software error has occurred. The following troubleshooting procedure applies to these errors:
X-Axis Program Faults
6,001.64 The X-Axis task received an unexpected message.
6,002.65 Attempt to home X-Axis drive from wrong state.
6,008.62 Attempt to use X-Axis drive without initialization.
6,011.65 Attempt to service X-Axis drive in wrong state.
6,013.67 Unknown X-Axis program fault.
6,017.62 Attempt to drive X-Axis using wrong server.
6,018.63 Attempt to move with the X-Axis not initialized.
6,019.64 Attempt to move with the X-Axis not at home position.
6,023.68 Could not allocate memory for X-Axis parameters.
6,025.66 Attempt to home the X-Axis drive without initialization.
6,032.68 Unrecognized X-Axis motion.
6,033.60 Could not allocate memory for X-Axis move parameters.
Initial Actions
•
Reset NVRAM and retest.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 6,0xx.6x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
NVRAM,
PL 5.0
Troubleshooting Procedure
Table 2 X-Axis Program Faults Troubleshooting Procedure
Step Questions or Actions
1
Reseat all Electronics Module connec-
tions.
Does the problem persist?
2
Check ground integrity.
Are the system grounds connected?
09/2007
2-15
Yes
No
Go to Step 2.
Complete.
Reset NVRAM. If the
Reconnect the sys-
error persists,
tem grounds.
replace the NVRAM
device
(REP
5.0.9).
Error Messages and Codes
6,0xx.4x, 6,0xx.6x