Xerox Phaser 8560 User Manual
  1. Manuals
  2. Brands
  3. Xerox Manuals
  4. Printer
  5. Phaser 8560
  6. User manual
Xerox Phaser 8560 User Manual

Xerox Phaser 8560 User Manual

Xerox phaser 8560: user guide
Hide thumbs Also See for Phaser 8560:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Service Manual, System Administrator Manual
®
Phaser
8560/8860
printer

User Guide

Guide d'utilisation
Guida dell'utente
Benutzerhandbuch
Guía del usuario
Guia do Usuário
Gebruikershandleiding
Användarhandbok
Betjeningsvejledning
www.xerox.com/support

Advertisement

Table of Contents
loading

Related Manuals for Xerox Phaser 8560

Summary of Contents for Xerox Phaser 8560

  • Page 1: User Guide

    ® Phaser 8560/8860 printer User Guide Guide d’utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok Betjeningsvejledning www.xerox.com/support...
  • Page 2 Copyright © 2007 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

  • Page 3: Table Of Contents

    Manually Setting the Printer’s IP Address ....... . . 2-7...
  • Page 4 Paper That Can Damage Your Printer ........
  • Page 5 Moving the Printer Within the Office ........

  • Page 6: Printer Features

    Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 Control Panel on page 1-6 ■ ■ More Information on page 1-10 Phaser® 8560/8860 Printer...

  • Page 7: Parts Of The Printer

    Parts of the Printer This section includes: ■ Front-Right View on page 1-2 Right Side View on page 1-3 ■ ■ Rear View on page 1-3 Front-Right View Optional 525-Sheet Feeder (Tray 4) Optional 525-Sheet Feeder (Tray 3) Standard 525-Sheet Tray 2...

  • Page 8: Right Side View

    Right Side View Maintenance kit Waste tray Power cord connection Power switch USB connection Configuration card Ethernet 10/100 Base-Tx connection Rear View Optional hard drive Two RAM slots Phaser® 8560/8860 Printer 8860p-045 8860p-046 Parts of the Printer...

  • Page 9: Printer Configurations

    300 x 600 dpi: 16 ppm ■ ■ 600 x 600 dpi: 8 ppm ■ Fonts: PostScript and PCL Tray 1 and Tray 2: All Phaser 8560/8860 printers ■ ■ Connection: USB, Ethernet 10/100 Base-Tx Phaser® 8560/8860 Printer Printer Configurations...

  • Page 10: Available Configurations

    Print the Configuration page to see which options are installed. To print the Configuration page, see Information Pages For ordering options and upgrades, contact your local reseller or go to the Xerox Supplies website for your printer: ■...

  • Page 11: Control Panel

    Prompts you to load paper, order and replace supplies, and clear jams. ■ Enables you to access tools and information pages to help resolve problems. ■ Enables you to change printer and network settings. Phaser® 8560/8860 Printer Printing Ready to Print...

  • Page 12: Control Panel Layout

    Scrolls downward through the menus. OK button Accepts the setting selected. Help (?) button Displays a help message with information about the printer, such as printer status, error messages, and maintenance information. , and then press the OK button. Control Panel 8860p-048...

  • Page 13: Information

    Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.
  • Page 14 (from 0 to 255) of red, green, and blue that are used. Note: Before you print the sampler pages, select the appropriate default print-quality mode and color correction from the Printer Setup menu on the control panel. To print the color sampler pages: On the control panel, select...

  • Page 15: More Information

    This section includes: ■ Resources on page 1-10 Xerox Support Centre on page 1-12 ■ Obtain information regarding your printer and its capabilities from the following sources. Resources Phaser 8560 printer: Information Installation Guide* Quick Use Guide* User Guide (PDF)
  • Page 16 Information pages * Also available on the Support website. Phaser® 8560/8860 Printer More Information Source Packaged with printer Packaged with printer www.xerox.com/office/8860support www.xerox.com/office/8860support www.xerox.com/office/8860support www.xerox.com/office/8860support Recommended Media List (United States) Recommended Media List (Europe) www.xerox.com/office/8860drivers www.xerox.com/office/8860support www.phaserSMART.com...

  • Page 17: Xerox Support Centre

    It is available for printers with Windows 2000 and later or Mac OS X, version 10.3 and higher. The Xerox Support Centre icon appears on the desktop for Windows printers or is placed in the Mac OS X dock. It provides a central location for accessing the following information: ■...

  • Page 18: Network Basics

    Choosing a Connection Method Configuring the Network Address ■ ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/8560Psupport office/8860support Phaser® 8560/8860 Printer...

  • Page 19: Overview Of Network Setup And Configuration

    Windows operating systems: Run the Installer on the Software and Documentation CD-ROM to automatically set the printer’s IP address if the printer is connected to an established TCP/IP network. You can also manually set the printer’s IP address on the control panel.

  • Page 20: Choosing A Connection Method

    If you are connecting to one or more computers with a hub, connect the computer to the hub with one cable, and then connect the printer to the hub with the second cable. Connect to any port on the hub except the uplink port.

  • Page 21: Connecting Via Usb

    USB Connection A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB (1.x or 2.0) cable for your connection. Connect one end of the USB cable to the printer and turn it on.

  • Page 22: Configuring The Network Address

    If your computer is on a large network, contact your network administrator for the appropriate TCP/IP addresses and additional configuration information. If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet, follow the procedure for automatically setting the printer’s Internet Protocol (IP) address.

  • Page 23: Automatically Setting The Printer's Ip Address

    Automatically Setting the Printer’s IP Address If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive.

  • Page 24: Manually Setting The Printer's Ip Address

    If you are on a network without a DNS server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.
  • Page 25 CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help. After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS. Launch your web browser. Enter the printer’s IP address in the browser’s Address field.

  • Page 26: Installing The Printer Drivers

    Macintosh OS X, Version 10.3 and Higher Available Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Printer Driver...

  • Page 27: Windows 2000 Or Later

    Windows 2000 or Later To install the printer driver from the Software and Documentation CD-ROM: Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch, do the following: Click Start, and then click Run. In the Run window, type: <CD drive>:\INSTALL.EXE.

  • Page 28: Macintosh Os X, Version 10.3 And Higher

    Macintosh OS X, Version 10.3 and Higher To install the printer driver from the Software and Documentation CD-ROM: Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch, click Applications, Utilities, and then click Printer Setup Utility.

  • Page 29: Printing Basics

    ■ Printing on Both Sides of the Paper ■ Printing on Specialty Media on page 3-31 ■ Creating Custom Paper Types See also: Using paper trays video tutorials at www.xerox.com/office/8860support Phaser® 8560/8860 Printer on page 3-27 on page 3-61 www.xerox.com/office/8560Psupport...

  • Page 30: Overview Of Basic Steps

    From the software application, access the Print dialog box, and then select printing options in the printer driver. Send the job to the printer from the software application’s Print dialog box. See also: Loading Paper on page 3-9...

  • Page 31: Supported Paper And Media

    Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 8560/8860 printer. They are guaranteed to produce excellent results with your printer.

  • Page 32: Paper Usage Guidelines

    3-57 Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: ■...

  • Page 33: Paper Storage Guidelines

    Avoid having food or drinks in the area where paper is stored or handled. ■ Do not open sealed packages of paper until you are ready to load them into the printer. Leave paper in the original packaging. For most commercial cut-size grades, the ream wrapper contains an inner lining that protects the paper from moisture loss or gain.
  • Page 34 148 x 210 mm 105 x 148 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm Phaser® 8560/8860 Printer Supported Paper and Media 8860p-008 Custom Sizes Short edge: 76–216 mm (3.0–8.5 in.) Long edge: 127–356 mm (5.0–14.0 in.)
  • Page 35 110 x 220 mm 162 x 229 mm Choukei 3 Gou 120 x 235 mm Choukei 4 Gou 90 x 205 mm Phaser® 8560/8860 Printer Supported Paper and Media Margins 5 mm on the side, 15 mm on the top and ■ bottom:...
  • Page 36 Letter US Folio Legal B5 JIS ISO B5 #10 Commercial C5 (side flap only) Phaser® 8560/8860 Printer Supported Paper and Media 8860p-005 5.5 x 8.5 in. Margins 5 mm on all sides 7.25 x 10.5 in. 8.5 x 11.0 in.

  • Page 37: Loading Paper

    The media capacity for Tray 1 is: ■ 100 sheets of plain paper (20 lb. Bond) ■ 50 sheets of transparencies, glossy paper, or labels ■ 10 envelopes Phaser® 8560/8860 Printer on page 3-17 on page 3-6 Loading Paper...
  • Page 38 To load paper or other media in Tray 1: Pull down and out on the handle to open Tray 1. Open the tray extension. Phaser® 8560/8860 Printer 8860p-006 8860p-007 3-10 Loading Paper...
  • Page 39 Insert paper, transparencies, envelopes, or specialty media into the tray. ■ Single-sided printing: Insert the side to be printed facedown with the top of the page entering the printer first. Phaser® 8560/8860 Printer 8860p-090 8860p-009 3-11 Loading Paper...
  • Page 40 2-sided printing: Insert side one faceup with the bottom of the page entering the ■ printer first. Side-flap envelopes: Insert the envelopes with the flap side up and the flap toward the ■ left side of the tray. Phaser® 8560/8860 Printer 8860p-106 8860p-010 3-12 Loading Paper...
  • Page 41 End-flap envelopes: Fold down the flaps before placing them in the tray. Insert the ■ envelopes with the flap side up and the flap entering the printer first. ■ Pre-punched paper: Insert the side to be printed facedown with the holes toward the right side of the tray.
  • Page 42 Select the paper type, and then press the OK button. See also: Supported Paper Sizes and Weights for Tray 1 Printing on Specialty Media on page 3-31 Printing Custom Size Paper from Tray 1 Phaser® 8560/8860 Printer 8860p-126 on page 3-6 on page 3-58 3-14 Loading Paper...
  • Page 43 If no size or type matches are found in Tray 2, 3, or 4, and Tray 1 media size and type have not been set on the printer’s control panel, the printer sets the paper size and type from the print job, and then prints from Tray 1.

  • Page 44: Using Manual Feed

    Using Manual Feed If you are using paper, such as letterhead, and do not want others to use it by mistake, you can set the printer to prompt you when it is time to load the paper for your print job. Windows...

  • Page 45: Loading Paper In Tray 2, 3, Or 4

    The media capacity for Tray 2, 3, or 4 is: ■ 525 sheets of plain paper (20 lb. Bond) 400 sheets of transparencies, glossy paper, or labels ■ ■ 40 envelopes Phaser® 8560/8860 Printer Loading Paper on page 3-8 3-17...
  • Page 46 To load paper, envelopes, or other media in Tray 2, 3, or 4: Remove the tray from the printer. Insert paper, transparencies, envelopes, or specialty media into the tray. ■ Single-sided printing: Insert the side to be printed faceup with the top of the page toward the front of the tray.
  • Page 47 Caution: There are separate fill lines inside the tray for envelopes and for other media. Do not load the tray above the appropriate fill line. Overloading the tray can cause jams. Phaser® 8560/8860 Printer Loading Paper 8860p-093 8860p-109...

  • Page 48: Adjust The Paper Guides To Fit The Paper Loaded In The Tray

    Length guide: Press the sides, then slide the guide until the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place. Phaser® 8560/8860 Printer 8860p-112 8860p-107...
  • Page 49 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Insert the tray into the tray slot and push it completely into the printer. On the control panel: Select , and then press the OK button.

  • Page 50: Selecting Printing Options

    Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.

  • Page 51: Selecting Options For An Individual Job (Windows)

    With the desired document or graphic open in your application, access the Print dialog box. Select the Phaser 8560/8860 printer and click the Properties button to open the printer driver. Make selections from the driver tabs. See the following table for specific printing options.
  • Page 52 Windows Vista, Paper/Output tab Windows 2000, Windows XP, or Windows Server 2003 Color Options tab Layout/Watermark tab Advanced tab Phaser® 8560/8860 Printer Selecting Printing Options Printing Options Job Type ■ Document size, paper type, and tray selection ■ 2-sided printing ■...

  • Page 53: Selecting Options For An Individual Job (Macintosh)

    In Macintosh OS X, click Save Preset on the Print menu screen to save the current printer settings. You can create multiple presets and save each with its own distinctive name and printer settings. To print jobs using specific printer settings, click the applicable saved preset in the Presets list.
  • Page 54 Mac OS X, version Copies & Pages 10.3 Layout Paper Handling ColorSync Cover Page Paper Feed Job Types Image Quality Printer Features Phaser® 8560/8860 Printer Selecting Printing Options Printing Options Copies ■ Pages ■ Pages per sheet ■ Layout direction ■...

  • Page 55: Printing On Both Sides Of The Paper

    3-29 ■ See also: Online Support Assistant at www.xerox.com/office/8560Psupport office/8860support Automatic 2-Sided Printing Automatic 2-sided printing is available from all trays in the Phaser 8860 model and Phaser 8560DN, Phaser 8560DT, and Phaser 8560DX configurations. Before printing a 2- sided document, verify that the paper is a supported size and type for the tray.
  • Page 56 Binding Edge Options When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations.

  • Page 57: Manual 2-Sided Printing

    Load paper in the tray. ■ Tray 1: Insert side one facedown with the top of the page entering the printer first. Tray 2, 3, or 4: Insert side one faceup with the top of the page toward the front of the ■...

  • Page 58: Select Change Setup , And Then Press The Ok Button

    2nd Side Select , and then press the OK button. he printer driver, select 2nd Side as the paper type or the appropriate tray as the paper source. Phaser® 8560/8860 Printer Printing on Both Sides of the Paper Tray 2, 3, or 4...

  • Page 59: Printing On Specialty Media

    Caution: Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.
  • Page 60 Printing Transparencies from Tray 1 To print transparencies: Pull down and out on the handle to open Tray 1. Open the tray extension. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-006 8860p-007 3-32...
  • Page 61 Select the appropriate size, and then press the OK button. Select , and then press the OK button. Transparency In the printer driver, select either Transparency as the paper type or Tray 1 as the paper source. Phaser® 8560/8860 Printer Printing on Specialty Media...
  • Page 62 Printing on Specialty Media Printing Transparencies from Tray 2, 3, or 4 To print transparencies: Remove the tray from the printer. 8860p-002 Phaser® 8560/8860 Printer 3-34...
  • Page 63 Printing on Specialty Media Insert transparencies into the tray. 8860p-102 Note: Do not load transparencies above the paper fill line inside the tray. 8860p-103 Phaser® 8560/8860 Printer 3-35...
  • Page 64 When properly positioned, the guides click into place. Note: When the paper guides are adjusted correctly, there may be a small space between the transparencies and the guides. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-114 8860p-115 3-36...
  • Page 65 Insert the tray into the tray slot, and then push it completely into the printer. On the control panel: Select , and then press the OK button. Paper Tray Setup Select either Tray 2 Paper Type press the OK button.

  • Page 66: Printing Envelopes

    Caution: Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.
  • Page 67 Printing Envelopes from Tray 1 To print envelopes: Pull down and out on the handle to open Tray 1. Open the tray extension. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-006 8860p-007 3-39...
  • Page 68 End-flap envelopes: Fold down the flaps before placing them in the tray. Insert the ■ envelopes with the flap side up and the flap entering the printer first. Phaser® 8560/8860 Printer Printing on Specialty Media...
  • Page 69 OK button. Select , and then press the OK button. Envelope In the printer driver, select either Envelope as the paper type or Tray 1 as the paper source. Phaser® 8560/8860 Printer Printing on Specialty Media , and then press the OK button.
  • Page 70 Printing Envelopes from Tray 2, 3, or 4 To print envelopes: Remove the tray from the printer. Insert a maximum of 40 envelopes into the tray, flap side down with the flap toward the left side of the tray. Adjust the paper guides to fit the envelopes.
  • Page 71 When properly positioned, the guides click into place. Note: When the paper guides are adjusted correctly, there may be a small space between the envelopes and the guides. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-116 8860p-117 3-43...
  • Page 72 Tray 2 Paper Type press the OK button. Select and then press the OK button. Envelope In the printer driver, select either Envelope as the paper type or the appropriate tray as the paper source. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-127...

  • Page 73: Printing Labels

    Do not use vinyl labels. ■ Print only on one side of the sheet of labels. Do not use any sheet where labels are missing; it may damage the printer. ■ ■ Store unused labels flat in their original packaging. Leave the sheets of labels inside the original packaging until ready to use.
  • Page 74 Printing Labels from Tray 1 To print labels: Pull down and out on the handle to open Tray 1. Open the tray extension. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-006 8860p-007 3-46...
  • Page 75 Select the appropriate paper size, and then press the OK button. Select , and then press the OK button. Labels In the printer driver, select either Labels as the paper type or Tray 1 as the paper source. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-110...
  • Page 76 Printing Labels from Tray 2, 3, or 4 To print labels: Remove the tray from the printer. Insert a maximum of 400 sheets of labels into the tray with the side to be printed faceup and the top of the page toward the front of the tray.
  • Page 77 When properly positioned, the guides click into place. Note: When the paper guides are adjusted correctly, there may be a small space between the labels and the guides. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-119 8860p-118 3-49...
  • Page 78 OK button. Select , and then press the OK button. Labels In the printer driver, select either Labels as the paper type or the appropriate tray as the paper source. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-120...

  • Page 79: Printing Glossy Paper

    Printing Glossy Paper Glossy paper can be printed, one- or 2-sided, from any tray. To order paper, transparencies, or other specialty media, contact your local reseller or go to the Xerox Supplies website for your printer: ■ www.xerox.com/office/8560Psupplies ■ www.xerox.com/office/8860supplies...
  • Page 80 Printing Glossy Paper from Tray 1 To print glossy paper: Pull down and out on the handle to open Tray 1. Open the tray extension. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-006 8860p-107 3-52...
  • Page 81 (Phaser 8560 printer) Card Stock ■ Glossy Paper (Phaser 8860 printer) In the printer driver, select the appropriate paper type or Tray 1 as the paper source. See also: Creating Custom Paper Types Phaser® 8560/8860 Printer Printing on Specialty Media...
  • Page 82 Printing Glossy Paper from Tray 2, 3, or 4 To print glossy paper: Remove the tray from the printer. Insert a maximum of 400 sheets of glossy paper into the tray. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-002 8860p-003...
  • Page 83 When properly positioned, the guides click into place. Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-107 8860p-108 3-55...

  • Page 84: Select Either , Press The Ok Button

    (Phaser 8560 printer) Card Stock ■ (Phaser 8860 printer) Glossy Paper In the printer driver, select the appropriate paper type or the selected paper tray as the paper source. See also: Creating Custom Paper Types Phaser® 8560/8860 Printer Printing on Specialty Media...

  • Page 85: Printing Custom Size Paper

    60–220 g/m (16–40 lb. Bond) (22–80 lb. Cover) Margins: 5 mm on all sides See also: Supported Paper Sizes and Weights for Tray 1 Phaser® 8560/8860 Printer Printing on Specialty Media 2-Sided Printing 140–216 mm (5.5–8.5 in.) 210–356 mm (8.3–14.0 in.) 60–120 g/m...
  • Page 86 Printing Custom Size Paper from Tray 1 To print custom size paper: Pull down and out on the handle to open Tray 1. Open the tray extension. Phaser® 8560/8860 Printer Printing on Specialty Media 8860p-006 8860p-007 3-58...
  • Page 87 Insert custom size paper into the tray: ■ Single-sided printing: Insert the side to be printed facedown with the top of the page entering the printer first. ■ 2-sided printing: Insert side one faceup with the bottom of the page entering the printer first.
  • Page 88 When you define a new custom size, it is stored in the printer so it can be used again. Up to five custom sizes can be stored in the printer. If you define a new custom size after five custom sizes have been stored, the new custom size replaces the least recently used.

  • Page 89: Creating Custom Paper Types

    CentreWare IS. To create custom paper types: Launch your web browser. Enter the printer’s IP address in the browser’s Address field. Click Properties. Select the General folder on the left navigation panel. Select Custom Paper Types.

  • Page 90: Print Quality

    Print Quality This chapter includes: ■ Controlling the Quality of Your Prints ■ Solving Print-Quality Problems Phaser® 8560/8860 Printer on page 4-2 on page 4-6...

  • Page 91: Controlling The Quality Of Your Prints

    Advanced Features Guide at www.xerox.com/office/8560Psupport office/8860support Selecting a Print-Quality Mode Print-quality modes available with the Phaser 8560/8860 printer include: Print-Quality Mode Fast Color Fastest full-color mode, useful for many images and previewing your work. Rapidly produces review documents; useful for rush jobs. Not recommended for documents containing small text, fine detail, or large areas of bright solid fill.
  • Page 92 Windows Server 2003 Mac OS X, version In the Print dialog box, select Image Quality from the drop-down list. 10.3 and higher Select a print-quality mode from the Print Quality drop-down list. Phaser® 8560/8860 Printer Controlling the Quality of Your Prints...

  • Page 93: Adjusting Color

    Consortium) profiles, ColorSync, or the PANTONE Color Chart for your printer. Converts all colors to shades of gray. Uses the color correction set in the printer. The color correction can be set using either the control panel or the CentreWare software (if available).
  • Page 94 Windows Server 2003 Mac OS X, version In the Print dialog box, select Image Quality from the drop-down list. 10.3 and higher Select the desired color correction from the Color Correction drop-down list. Phaser® 8560/8860 Printer Controlling the Quality of Your Prints...

  • Page 95: Solving Print-Quality Problems

    Predominate Light Stripes on page 4-9 ■ Transparency Images Are Too Light or Too Dark Colors Are Wrong on page 4-10 ■ ■ PANTONE Colors Do Not Match Phaser® 8560/8860 Printer Solving Print-Quality Problems on page 4-10 on page 4-11...

  • Page 96: Smudges Or Smears

    Repeat Step 2 up to three times if the smears continue to appear. Open the door on the right side of the printer and remove the maintenance kit. Wipe the plastic wiper blade with a lint-free cloth.

  • Page 97: Random Light Stripes

    Substituted jets may continue to display missing colors since the Light Stripes Test page ignores the Jet Substitution mode. Jet substitution only works during regular printing. See also: Online Support Assistant at www.xerox.com/office/8560Psupport office/8860support Phaser® 8560/8860 Printer Solving Print-Quality Problems Solution Troubleshooting On the control panel, select the OK button.

  • Page 98: Predominate Light Stripes

    Open the exit cover: when all four color bars are missing. Close the exit cover. Open the door on the right side of the printer: If the problem continues, follow the steps for Random Light Stripes. Phaser® 8560/8860 Printer Solving Print-Quality Problems Solution Remove debris from the paper-exit area.

  • Page 99: Transparency Images Are Too Light Or Too Dark

    Note: Use only recommended Xerox transparencies. See also: For the Phaser 8560 printer: Recommended Media List (United States) Recommended Media List (Europe) For the Phaser 8860 printer: Recommended Media List (United States)

  • Page 100: Pantone Colors Do Not Match

    Solution If the application software allows the user to select a printer PPD file for printing a document, make sure the Phaser 8560/ 8860 printer PPD is selected. The PANTONE colors in the printer are calibrated for the printer’s default halftone; overriding the printer’s default halftone will change the printer’s color...

  • Page 101: Maintenance

    Maintenance and Cleaning on page 5-2 ■ Ordering Supplies on page 5-15 Moving and Repacking the Printer ■ See also: Maintenance video tutorials at office/8860support Replacing supplies video tutorials at www.xerox.com/office/8860support Phaser® 8560/8860 Printer on page 5-17 www.xerox.com/office/8560Psupport www.xerox.com/office/8560Psupport www.xerox.com/...

  • Page 102: Maintenance And Cleaning

    Your system needs little maintenance to keep it producing quality prints. Add ink, empty the waste tray, and replace the maintenance kit when needed to keep your printer functioning properly. Adding Ink You can load ink any time the printer is idle, or when the control panel displays the message. Ink out ■...
  • Page 103 Remove paper from the output tray. Open the top cover. Locate the ink-loading bin that is low. A label above each bin indicates the ink stick color and shape for that bin. Phaser® 8560/8860 Printer Maintenance and Cleaning 8860p-097 8860p-128...
  • Page 104 Warming Up ready for printing. Note: To minimize ink waste and optimize performance, leave the printer on at all times. To order ink, contact your local reseller or go to the Xerox Supplies website for your printer: ■ www.xerox.com/office/8560Psupplies www.xerox.com/office/8860supplies ■...
  • Page 105 Warning: The waste tray may be hot; handle it carefully. Note: The waste tray may be locked if the printer is in a warm-up cycle or if the ink is cooling following the Eliminate Light Stripes locked, close the door and wait 15 minutes before repeating Steps 1 and 2.
  • Page 106 Empty the waste tray in a waste container. The ink is non-toxic and can be discarded as normal office waste. Note: The waste tray must be out of the printer for more than five seconds or you will continue to receive a Waste Tray Full Insert the waste tray into the printer and push it completely into the waste tray slot.
  • Page 107 Maintenance and Cleaning Close the side door. 8860p-038 Caution: Do not attempt to reuse the waste ink in the printer; it can damage the printer. This damage is not covered under the printer warranty. Phaser® 8560/8860 Printer...
  • Page 108 Order a new maintenance kit when the control panel displays a message that the maintenance kit is low. Replace it when the control panel prompts you to replace the maintenance kit. To order a replacement maintenance kit, contact your local reseller or go to the Xerox Supplies website for your printer: ■...
  • Page 109 Insert the replacement maintenance kit and push it completely into the maintenance kit slot. Follow the illustrated instructions included with the maintenance kit for full installation and disposal information. Close the side door. Phaser® 8560/8860 Printer Maintenance and Cleaning 8860p-032 8860p-038...

  • Page 110: Cleaning The Paper Release Blade

    Cleaning the Paper Release Blade To clean the paper release blade: Open the exit cover. Lift the lower paper guide toward the front of the printer. Phaser® 8560/8860 Printer Maintenance and Cleaning 8860p-096 8860p-121 5-10...
  • Page 111 Wipe the plastic paper release blade on the lower paper guide with a pre-soaked alcohol cloth (using 90 percent isopropyl alcohol). Lower the paper guide to its original position. Close the exit cover. Phaser® 8560/8860 Printer Maintenance and Cleaning 8860p-084 8860p-080...

  • Page 112: Cleaning The Maintenance Kit Wiper Blade

    The maintenance kit contains a wiper blade that removes excess ink. To clean the maintenance kit wiper blade: Open the side door. Remove the maintenance kit (labeled A) from the maintenance kit slot. Phaser® 8560/8860 Printer Maintenance and Cleaning 8860p-034 8860p-032...
  • Page 113 Use a lint-free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller. Insert the maintenance kit and push it completely into the maintenance kit slot. Close the door. Phaser® 8560/8860 Printer Maintenance and Cleaning 8860p-070 8860p-033...

  • Page 114: Cleaning The Outside Of The Printer

    Maintenance and Cleaning Cleaning the Outside of the Printer To remove stains, clean the outside of the printer using a soft, damp, cloth moistened with a mild neutral detergent. Do not spray detergent directly onto the printer. Warning: To prevent electric shock, turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer.

  • Page 115: Ordering Supplies

    Certain consumables and routine maintenance items need to be ordered occasionally. Each item includes installation instructions in the package. Consumables Solid ink is the only consumable for the Phaser 8560/8860 printer. The ink shapes vary by printer so be sure to order the correct ink for your specific printer. Caution: Use of ink other than Genuine Xerox Solid Ink may affect print quality and printer reliability.

  • Page 116: When To Order Supplies

    Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.

  • Page 117: Moving And Repacking The Printer

    ■ ■ Preparing the Printer for Shipment Caution: Parts of the printer are hot. To avoid personal injury or damage to the printer, allow the ink to solidify. Run the Shut Down for Moving Printer cool the printer quickly. Precautions for Moving the Printer To view precautions and guidelines for safely moving your printer, see page A-1 in this user guide.
  • Page 118 If you receive a Power Down Error-Head not Parked panel, the printer is not ready to be moved. If the printhead is not locked, the printer can be damaged during shipment. Verify that the flag in the exit tray is in the raised position. When the flag is raised, the printhead is locked.

  • Page 119: Preparing The Printer For Shipment

    Pack the printer. See Packing the Printer Repack the printer using the original packing material and boxes or a Xerox repackaging kit. Additional instructions for repacking the printer are provided in the repackaging kit. If you do not have all the original packaging, or are unable to repackage the printer, contact your local Xerox service representative.
  • Page 120 Removing the Maintenance Kit and Waste Tray Before turning off the printer, remove the maintenance kit and waste tray: Open the door on the right side of the printer. Remove the maintenance kit (labeled A) and place it in a plastic bag for storage.
  • Page 121 The waste tray may be hot; handle it carefully. Empty the waste, and then place the tray in a plastic bag for storage. Caution: Shipping the printer with the maintenance kit and waste tray installed can damage the printer. Close the printer’s door and covers.
  • Page 122 Caution: If you receive a Power Down Error-Head not Parked panel, the printer is not ready to be moved. If the printhead is not locked, the printer can be damaged during shipment. Phaser® 8560/8860 Printer Moving and Repacking the Printer...
  • Page 123 Verify that the flag in the exit tray is in the raised position. When the flag is raised, the printhead is locked. Wait for the printer to complete the cool-down period for the ink to solidify. The printer shuts down when it is cool enough to move.
  • Page 124 Moving and Repacking the Printer Packing the Printer Repack the printer using the original packing material and box, or a Xerox repackaging kit. If you do not have the original packaging, or are unable to repackage the printer, contact your local Xerox service representative.

  • Page 125: Troubleshooting

    Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 6-2 ■ Getting Help on page 6-17 See also: Troubleshooting video tutorials at www.xerox.com/office/8860support User Safety on page A-1 Phaser® 8560/8860 Printer www.xerox.com/office/8560Psupport...

  • Page 126: Clearing Paper Jams

    A-1 Jam at the Exit To clear a jam at the exit: Open the exit cover. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. Phaser® 8560/8860 Printer Clearing Paper Jams...
  • Page 127 If you did not find paper in Step 2, lift the paper guides. Remove any jammed paper. Close the exit cover. Phaser® 8560/8860 Printer 8860p-042 8860p-065 8860p-018 Clearing Paper Jams...
  • Page 128 If you did not find paper in the previous steps, follow these steps: Pull up the latch on the front of the printer to open the front cover. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed.
  • Page 129 Close the front cover. If you did not find jammed paper in the previous steps, follow these steps: Pull all the trays completely out of the printer. Phaser® 8560/8860 Printer Clearing Paper Jams 8860p-014 8860p-028...
  • Page 130 Remove any jammed paper from inside the tray slot. Confirm that all paper fragments are removed. Replace all trays and push each one completely into the printer. Phaser® 8560/8860 Printer Clearing Paper Jams 8860p-024 8860p-005...

  • Page 131: Jam At The Front Cover

    Jam at the Front Cover To clear a jam at the front cover: Pull up the latch on the front of the printer to open the front cover. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed.
  • Page 132 Close the front cover. If you did not find paper in the previous steps, follow these steps: Open the exit cover. Phaser® 8560/8860 Printer Clearing Paper Jams 8860p-014 8860p-016...
  • Page 133 Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed. Lift the paper guides. Remove jammed paper. Phaser® 8560/8860 Printer Clearing Paper Jams 8860p-017 8860p-042 8860p-065...
  • Page 134 Close the exit cover. If you did not find jammed paper in the previous steps, follow these steps: Pull all the trays completely out of the printer. Phaser® 8560/8860 Printer Clearing Paper Jams 8860p-018 8860p-028 6-10...
  • Page 135 Remove any jammed paper from inside the tray slot. Confirm that all paper fragments are removed. Replace all trays and push each one completely into the printer. Note: Use only the approved paper type, weight, and size for this tray. Print custom size paper from Tray 1 only.

  • Page 136: Jam At The Trays

    Jam at the Trays To clear a jam from the tray specified on the control panel: Pull the tray specified on the control panel completely out of the printer. Remove the top sheet from the tray. Phaser® 8560/8860 Printer Clearing Paper Jams...
  • Page 137 When properly positioned, the guides click into place. Note: When the paper guides are correctly adjusted, there may be a small space between the paper and the guides. Phaser® 8560/8860 Printer Clearing Paper Jams 8860p-107 8860p-108 6-13...
  • Page 138 Remove jammed paper inside the tray slot. Confirm that all paper fragments are removed. Insert the tray into the tray slot and push it completely into the printer. Phaser® 8560/8860 Printer Clearing Paper Jams 8860p-024 8860p-005 6-14...
  • Page 139 If you did not find jammed paper in the previous steps, follow these steps: Pull up the latch on the front of the printer to open the front cover. Pull the jammed paper slowly out of the printer. Confirm that all paper fragments are removed.
  • Page 140 Clearing Paper Jams Close the front cover. 8860p-014 Note: Use only the approved paper type, weight, and size for this tray. Print custom size paper from Tray 1 only. Phaser® 8560/8860 Printer 6-16...

  • Page 141: Getting Help

    ■ Online Support Assistant on page 6-18 ■ Web Links on page 6-19 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. See also: Xerox Support Centre on page 1-12 Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem.

  • Page 142: Printingscout Alerts

    PrintingScout Alerts PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention.

  • Page 143: Web Links

    Xerox provides several websites that offer additional help on your Phaser 8560/8860 printer. A set of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox printer drivers on your computer. Use the following websites to obtain more information.
  • Page 144 Phaser 8860 Printer Resource PhaserSMART Technical Support automatically diagnoses problems on your networked printer and proposes solutions: Technical support information for your printer, includes online Technical Support, Recommended Media List, Online Support Assistant, driver downloads, documentation, video tutorials, and much more:...

  • Page 145: User Safety

    If you do not know if an outlet is grounded, ask an electrician to check the outlet. ■ Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal. Do not use an extension cord or power strip.
  • Page 146 Call an authorized service representative to correct the problem. The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
  • Page 147 Printer Location ■ Place the printer in a dust-free area within a temperature range of 50° F to 90° F (10° C to 32° C) and a relative humidity range of 10 percent to 80 percent. ■...
  • Page 148 Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 149 ■ Shut Down ■ Always allow the printer to cool before it is moved to avoid ink spills that can damage the printer. Warning: Parts of the printer may be hot. To avoid personal injury or damage to the printer, allow 30 minutes for it to cool down before moving or packing the printer.
  • Page 150 Never move the printer if you receive a ■ the control panel. The printer is not ready to be moved. If the printhead is not locked, the printer can be damaged during shipment. ■ Verify that the printhead is locked. When the flag in the exit tray is in the raised position, the printhead is locked.
  • Page 151 For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated to environmental considerations.
  • Page 152 3-28 Black and White color correction, 4-4 browser Favorites folder, 6-19 card stock paper, 3-17 CentreWare IS changing or modifying the printer’s IP address, 2-8 creating custom paper types, 3-61 enabling DHCP, 2-6 setting the printer’s IP address dynamically, 2-6...
  • Page 153 Macintosh OS X version 10.3 and higher, 2-11 PCL, 2-9 PostScript, 2-9 UNIX, 2-9 Windows 2000 or later, 2-10 Xerox Support Centre, 1-12 duradocument paper, 3-9, 3-17 dynamically setting the printer’s IP address, 2-6 electrical safety, A-1 emptying the waste tray, 5-5...
  • Page 154 PostScript driver settings, 3-25 selecting manual feed, 3-16 selecting printing options for an individual job, 3-25 Xerox Support Centre, 1-12 Macintosh OS X, version 10.3 and higher printer driver, 2-11 maintenance and cleaning, 5-2 maintenance kit, 1-3, 4-9, 5-2, 5-15, 5-19,...
  • Page 155 PANTONE colors, 4-11 paper 2nd side, 3-29 card stock, 3-17 custom sizes, 3-57, 3-61 cutouts or perforations, 3-4 damaging to the printer, 3-4 duradocument, 3-17 envelopes, 3-17, 3-38 glossy, 3-51 guidelines for printing glossy paper, 3-51 jams, 6-2 labels, 3-17, 3-45...
  • Page 156 3-9 porous paper, 3-4 PostScript fonts, 1-4 power cord connection, 1-3 power switch, 1-3 precautions for moving the printer, 5-17 predominate light stripes, 4-9 preparing the printer for shipment, 5-19 pre-printed paper, 3-9, 3-17, 3-29 pre-punched paper, 3-4, 3-9...
  • Page 157 Paper Handling option, 3-25 Paper/Output tab, 3-23 PCL, 2-9 PostScript, 2-9 Printer Features, 3-25 UNIX, 2-9 Windows 2000 or later, 2-10 Xerox Support Centre, 1-12 printhead, 5-22 printing Advanced tab, 3-23 basics, 3-2 binding edge options, 3-28 card stock, 3-17...
  • Page 158 6-2 PhaserSMART, 1-10 predominate light stripes, 4-9 print quality, 4-6 random light stripes, 4-8 smudges or smears, 4-7 technical support, 1-10 transparency images are too light or too dark, 4-10 turning off the printer, 5-22 tutorials, 6-19 Index-7 Index...
  • Page 159 2-10 printing options, 3-24 selecting manual feed, 3-16 selecting printing options for an individual job, 3-23 selecting printing preferences, 3-22 Xerox Support Centre, 1-12 Windows PostScript driver, 2-9 wiper blade cleaning, 5-12 Phaser® 8560/8860 Printer Xerox links installed in web browser’s Favorites...

This manual is also suitable for:

Phaser 8860

Table of Contents