Service Call - Toshiba e-studio166 Service Handbook

Error code Classification
E71 ADF jam
E72
E73
E86
E87
2.1.2

Service call

Error code Classification
C01 Drive system
related service call
C21 Scanning system
related service call
C26
C41 Fuser unit related
service call
C43
C44
C45
C55 Optional communi-
F11 cation related ser-
vice call
C94 Other service call
C97 Process related
service call
CA1 Laser optical unit
related service call
CA2
F14 Other service call
e-STUDIO163/166/203/206
ERROR CODE AND SELF-DIAGNOSTIC MODE
Contents
Jam not reaching the original registration sensor:
The original fed from the original feeding tray does
not reach the original registration sensor.
Jam not reaching the read sensor: The original
does not reach the read sensor after it has passed
the registration sensor.
Stop jam at the exit sensor: The trailing edge of the
original does not pass the exit sensor after its lead-
ing edge has reached this sensor.
ADF jam access cover open: The ADF jam access
cover has opened during ADF operation.
ADF open jam: ADF has opened during ADF opera-
tion.
Contents
Main motor abnormality: The main motor is not rotating
normally.
CIS unit initialization error
Peak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is turned
ON.
Thermistor or heater abnormality at power-ON: Abnor-
mality of service call the thermistor is detected when
power is turned ON or the temperature of the fuser roller
does not rise in a specified period of time after power is
turned ON.
Thermistor abnormality during warming up or in ready
status after abnormality judgment
Heater abnormality after abnormality judgment: The tem-
perature of the fuser roller has exceeded the range of
control (in this case, the main switch turns OFF automati-
cally) or does not even reach the range.
Thermistor abnormality during printing: Abnormality of the
thermistor is detected during printing.
ADF I/F error: Communication error has occurred
between the ADF and the scanner
Firmware update error: An error message appears when
firmware for e-STUDIO166/206 is updated on e-
STUDIO163/203 by mistake, and the power is turned
OFF and then back ON after the update.
High-voltage transformer abnormality: Leakage of the
main charger is detected.
Polygonal motor abnormality: The polygonal motor is not
rotating normally.
H-Sync detection error: H-Sync detection PC board can-
not detect laser beams.
Invalid backup counter: The value of the total counter is
inconsistent with that of the backup counter.
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Troubleshooting
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Troubleshooting
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