Online Support Tool Availability; Online Support Tools List - HP Integrity rx2800 i4 User Manual

Verifiers quickly determine whether or not a specific device is operational by performing tasks
similar in nature to the way applications use the device. No license is required to run the verifiers.
Diagnostics are tools designed to identify faulty or failed CRUs.
Exercisers stress devices in order to facilitate the reproduction of intermittent issues.
Information modules create a log of information specific to one device, including:
The product identifier
A description of the device
The hardware path to the device
The vendor
Onboard log information (if applicable)
Miscellaneous information associated with the device
The firmware revision code, if firmware is present in the device, is also displayed
Expert tools are device-specific troubleshooting utilities for use by sophisticated users. Their
functionality varies from tool to tool, but they are intended to be interactive, and rely on users to
provide information necessary to perform a particular task. These tools require users to have the
appropriate license, if they wish to run them.

Online support tool availability

Online diagnostics are included in the HP-UX OE media, and are installed by default.

Online support tools list

The following online support tools are available on HP-UX 1 1.31 hosted systems. In some cases,
a tool, such as a disk exerciser, is generic to many types of hardware; in other cases, a tool, such
as a tape diagnostic, is specific to a particular technology or type of tape drive.
Table 24 Online Support Tools List
Functional Area
System
Processor/FPU
Memory
Graphics
Core I/O LAN
Disk/Arrays
Tape
M/O
Add-On Network I/O
Cards
Add-On Mass Storage
I/O Cards
72 Troubleshooting
Information Verify
Yes No
No No
Yes No
Yes Yes
Yes Yes
Yes Yes
Yes Yes
Yes No
Yes Yes
Yes No
Exercise Diagnose
No No
Yes No
Yes No
Yes No
Yes Yes
Yes No
Yes Yes
No No
Yes No
No No
Expert
No
Yes
No
No
No
No
Yes
Yes
Yes
No
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