HP Rx2620-2 - Integrity - 0 MB RAM Supplementary Manual

Recovering windows server 2003 on hp integrity servers
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Recovering Windows Server 2003 on HP Integrity Servers
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Last Known Good Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Safe Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Add safe mode to the EFI boot option menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Recovery Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Launch from the Microsoft Windows Server 2003 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Launch from the HP Reinstallation DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Recovery Console Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Setup Repair and Parallel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Automatic System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Back up an ASR set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Recover from an ASR set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ResQMe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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Summary of Contents for HP Rx2620-2 - Integrity - 0 MB RAM

  • Page 1: Table Of Contents

    Recovering Windows Server 2003 on HP Integrity Servers Overview ............. . .2 FAQ .
  • Page 2: Overview

    Overview HP Integrity servers running Microsoft ® Windows Server 2003 for Itanium-based Systems provide several options to help you restore the state, data, and configuration of the OS in the event of a problem. Table 1 lists all available Windows recovery features according to the recommended order of use: Feature Function Availability...
  • Page 3: Faq

    Is Automatic System Recovery supported by Windows on Integrity servers? Yes. With Windows Server 2003 Enterprise Edition with SP1 for Itanium-based systems (Slipstream) To run on Integrity servers, Automatic System Recovery (ASR) requires the Microsoft Windows Server 2003 with SP1 “slipstream” CD, a USB floppy drive, and either a tape drive or a hard disk as the backup destination.
  • Page 4: Last Known Good Configuration

    Last Known Good Configuration A successful Windows startup includes an initial phase, a boot loader phase, a kernel phase, and a logon phase. If a problem occurs during any of these phases, Windows may not start correctly. It may fail to respond (hang) or display an error message. If the startup problem occurs immediately after you make a change to the server (for example, after you install a new driver), try to start the server using the Last Known Good Configuration (LKG) feature.
  • Page 5: Safe Mode

    Safe Mode When you start the server in Safe mode, Windows loads a minimal set of drivers and services. Use Safe mode when you have to identify and resolve problems that are caused by faulty drivers, programs, or services that start automatically. If the servers starts in Safe mode but not in normal mode, the system may have a conflict with the hardware settings or the resources.
  • Page 6: Add Safe Mode To The Efi Boot Option Menu

    Add safe mode to the EFI boot option menu When you are troubleshooting a startup problem, you may need to return to the safe mode several times before the problem is identified and solved. Each time you enter safe mode, you must hit the F8 key or the Esc 8 keys at precisely the right time during boot.
  • Page 7 Copy the default boot entry (boot entry 1) using the following command: C:\>bootcfg /copy /d “Safe Mode Minimal” /id 1 The system should indicate that it successfully copied boot entry 1. The new entry is appended to the list. In our example, the new boot entry is assigned ID 4. Change the options of the new boot entry by entering the following command: C:\>bootcfg /raw “/safeboot:minimal /sos /bootlog /redirect”...
  • Page 8: Recovery Console

    Recovery Console Recovery Console is a command-line environment in which you can enable and disable services, format drives, read and write data on a local drive, and perform other administrative tasks. Recovery Console is particularly useful if you need to repair your system by copying a file from a floppy disk or CD-ROM to your hard disk, or if you need to reconfigure a service that is preventing your You should use Recovery Console only if startup options like normal or safe mode have failed to start the server.
  • Page 9: Launch From The Hp Reinstallation Dvd

    Launch from the HP Reinstallation DVD Installing the Recovery Console on a server that is currently operating normally may save you time and trouble later. If your server does not boot to the LKG or Safe Mode, you can select Recovery Console from the list of operating system instances to boot.
  • Page 10: Recovery Console Commands

    Recovery Console Commands From the recovery console, you can run commands to perform simple operations such as changing to a different directory or viewing a directory to complex tasks such as fixing the boot sector. At the system prompt, type the Recovery Console commands; type help for a list of commands or help commandname for help on a specific command.
  • Page 11 • expand expands a compressed file. The source argument is the file that you want to expand. By default, you cannot use wildcard characters. The destination argument is the directory for the new file. By default, the destination cannot be removable media and cannot be read-only. You can use the attrib command to remove the read-only attribute from the destination directory.
  • Page 12: Setup Repair And Parallel Installation

    Setup Repair and Parallel Installation To use a parallel installation to troubleshoot shutdown behavior: On a headless server running Windows Server 2003: Insert the HP Reinstallation DVD in the DVD drive of the Integrity server. Login from a Remote Desktop session. Browse the DVD to locate \wnetsource\ia64 and double click winnt32.exe.
  • Page 13 From a GUI console: Insert the HP Reinstallation DVD in the DVD drive of the Integrity server and reboot. After the server boots from the DVD, click Advanced to launch the command console. Verify that the C: drive is mounted. If not, run the following command: diskpart /s \ia64\addins\assign.txt Change directory to \wnetsource\ia64 and run the winnt32 command.
  • Page 14: Automatic System Recovery

    Automatic System Recovery ASR has two parts: ASR backup and ASR restore: • You can access the backup portion through the ASR Preparation Wizard located in Backup. The ASR Preparation Wizard backs up the System State data, system services, and all disks associated with the operating system components.
  • Page 15: Recover From An Asr Set

    Follow the instructions on screen. After creating the ASR set, label this floppy disk and backup media carefully and keep them together. To use the backup media, you must have the floppy disk that you created with that set of media. You cannot use a floppy disk created at a different time or with a different set of media.
  • Page 16: Resqme

    ResQMe ResQme is an advanced support tool designed by HP support to troubleshoot system problems when all other recovery options fail. Introduced in the Windows on Integrity solution 3.40 release, ResQme enables HP Support to gather critical information even if the system is down and cannot be booted. ResQme is an extensible job handler written in Python that runs in the “Advanced Console”.
  • Page 17: For More Information

    To download the latest documentation, visit http://docs.hp.com/en/windows.html © 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

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