HP Server rx2600 Installation Manual
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HP Server rx2600 Installation Manual

HP Server rx2600 Installation Manual

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Installation Guide

HP Workstation zx6000
HP Server rx2600
Manufacturing Part Number : A7857-90020
Edition E0902
© Copyright 2002 Hewlett-Packard Company.

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Summary of Contents for HP Server rx2600

  • Page 1: Installation Guide

    Installation Guide HP Workstation zx6000 HP Server rx2600 Manufacturing Part Number : A7857-90020 Edition E0902 © Copyright 2002 Hewlett-Packard Company.

  • Page 2: Legal Notices

    Legal Notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 Printed manual updates may be issued between editions to correct errors or document product changes. Manuals that are published on the HP Support website (www.hp.com/go/bizsupport) are updated often, please visit this website periodically for the most recent versions. To ensure that you receive the updated or new editions, you should also subscribe to the appropriate HP product support service.

  • Page 5: Table Of Contents

    Setting Up Your HP zx6000 or rx2600 System....... . 19...
  • Page 6 Contacting HP for Warranty Service ........

  • Page 7: Removing And Replacing The Cover

    Important Safety Warnings Avoiding Electrical Shocks WARNING To avoid electrical shock, do not open the power supplies. There are no user-serviceable parts inside. To avoid electrical shock and harm to your eyes by laser light, do not open the DVD laser module. The laser module should be serviced by service personnel only.
  • Page 8 Return used batteries either to the shop from which you bought them, to the dealer from whom you purchased your system, or to HP so that they can either be recycled or disposed of in the correct way.

  • Page 9: Additional Documentation

    The following table lists the documentation available for this system. Only selected publications are in hard-copy format. All are available as PDF files from the HP Web site or on the Documentation CD provided with your system. Available at HP...
  • Page 10 Installing and removing, connectors and switch settings. Chip-set details. Repairing the Workstation Troubleshooting Basic Advanced. Hardware diagnoses and suggested solutions. Diagnostic utility Basic HP STM, Monitor diagnostics and ODE. 1. For address, see “Accessing HP’s World Wide Web Site” on page 9.
  • Page 11 PDF files of all the system documentation. To access the files on a Linux® system, place the CD into the CD-ROM drawer. An introduction page will appear in your browser. Instructions for Mounting Documentation CD on HP-UX System 1. Logon as root 2. Determine the CD drive, type: ioscan -fnC disk 3.

  • Page 13: Setting Up And Using Your System

    Setting Up and Using Your System This Guide provides you with essential information on the system, initial setup tips and basic troubleshooting for your zx6000 or rx2600 system. Chapter 1...

  • Page 14: System Description

    (ECI) Card Redundant Optional Hot Swap Power Supply 1. Must be ordered from HP as a rack-mounted workstation. 2. A rack-mount server can be converted to a Tower with conversion kit that provides skins and a floor pedestal. Chapter 1...

  • Page 15: Features

    Level 2: 3MB (1.5 MB for 900MHz processor) Internal Processor Clock 900MHz and 1GHz Speed Chipset HP scalable processor, including a Processor Dependent Hardware interface, AGP/PCI X host controller and Memory Controller Firmware 8Mb flash EEPROM, write-protected by BMC Operating System...
  • Page 16 (PCI-X) slots. NOTE: Hewlett Packard has done extensive testing of PCI, PCI-X, and AGP cards to ensure proper operation with this system. A full list of HP supported cards is available at http://www.hp.com/support/itanium_tpl. If you are considering using a non-supported card, please review the errata notices at http://www.hp.com/support/itanium_ipf.
  • Page 17 Rear Connectors • Four USB connectors that are all high speed 480Mb/sec. capable as (labeled) well as full speed 12 Mb/sec. and low speed 1.5 Mb/sec. HP-UX supports HP’s USB keyboard and mouse, Linux supports all 1.1 USB devices. •...
  • Page 18 Setting Up and Using Your System System Description HP zx6000/rx2600 Physical Characteristics Characteristic Specification Weight (standard configuration as shipped, excluding keyboard and display): Minimum Tower Configuration 49.4 lbs. (22.4 Kg.) Maximum Tower Configuration 56.3 lbs. (25.5 Kg.) Minimum Rack Configuration 38.6 lbs.

  • Page 19: Setting Up Your Hp Zx6000 Or Rx2600 System

    Setting Up and Using Your System Setting Up Your HP zx6000 or rx2600 System Setting Up Your HP zx6000 or rx2600 System WARNING If you have any doubt that you can lift the system or monitor safely, do not try to move them without help.
  • Page 20 Setting Up and Using Your System Setting Up Your HP zx6000 or rx2600 System Over time, very fine whiskers of pure metal can form on electroplated zinc, cadmium, or tin surfaces. If these whiskers are disturbed, they may break off and become airborne, possibly causing failures or operational interruptions.

  • Page 21: Connecting Devices

    To install, refer to the instructions that came with the card or see the Operation & Maintenance Guide which is available at: www.hp.com/go/bizsupport. Figure 1-1 shows the rear panel connectors for a rack-mounted rx2600 system.

  • Page 22: Audio Accessory Note

    Surround sound is not supported on the zx6000 or rx2600 systems. Keyboard and Mouse The HP A7861A keyboard and mouse provide the basic input accessories necessary to get you started with your workstation. The PC-104/105, -106 key or JIS-109 keyboard is available in 13 different localized layouts, and fully conforms to industry standards.

  • Page 23: Graphics Cards

    Depending on the operating system you ordered, you may have one of the following graphics cards installed: Table 1-1 Graphics Cards Available for Your System Type of Card HP-UX Linux High End/ Extreme 3D ATI FireGL 4 NVIDIA Quadro4...

  • Page 24: Select A Monitor For Your Graphics Card

    Setting Up and Using Your System Select a Monitor for your Graphics Card Select a Monitor for your Graphics Card This section provides a list of display resolutions and frequencies for the graphics cards supported by your system. By using these resolutions and frequencies you will be able to select the appropriate monitor for your graphics card.
  • Page 25 Setting Up and Using Your System Select a Monitor for your Graphics Card Table 1-3 Resolutions and Frequencies for the NVIDIA Quadro4 900 XGL (Analog Monitors with DB-15 Connector; Linux) Display Graphics Card Vertical Frequency (Hz) Resolution NVIDIA Quadro4 640×480 60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 900XGL 800×600...
  • Page 26 Setting Up and Using Your System Select a Monitor for your Graphics Card Table 1-5 Resolutions and Frequencies for the ATI Radeon 7000 (Analog Monitor with DB-15 Connector; HP-UX and Linux) Display Graphics Card Vertical Frequency (Hz) Resolution ATI Radeon 7000 640×480...
  • Page 27 Setting Up and Using Your System Select a Monitor for your Graphics Card Table 1-7 Resolutions and Frequencies for the ATI FireGL 4(Analog Monitor with DB-15 Connector; HP-UX) Display Graphics Card Vertical Frequency (Hz) Resolution ATI FireGL 4 1024×768 75, 85 1280×1024...

  • Page 28: Front Panel

    Setting Up and Using Your System Front Panel Front Panel The zx6000/rx2600 front panels have the following features: • The On/Off LED is green when the power is on, or the power button is pushed in. If the power is on and the button is pushed in then the LED will stay on even after the system is powered down.

  • Page 29: System Configuration

    The EFI system firmware may search the \EFI directory of the EFI system partition, EFI volume, to find possible EFI images that can be loaded. The HP-UX bootloader is one example of an EFI image. Complete information on the commands used by the EFI shell are provided in the zx6000/rx2600 Operation &...

  • Page 30: Baseboard Management Controller (Bmc)

    Setting Up and Using Your System System Configuration The Management Processor (MP) is an independent support processor for the system console. MP provides services that facilitate the management of the host system. Its major features are: Table 1-9 MP Features and their Descriptions Feature Description Always on capability...
  • Page 31 Setting Up and Using Your System System Configuration For a complete listing of BMC Commands, see the System Configuration section in the zx6000/rx2600 Operation & Maintenance Guide found at http://www.hp.com/go/bizsupport. Chapter 1...

  • Page 32: Internal Component For Your System

    You can download the latest drivers and firmware for your system. You can also register to obtain information on new driver availability automatically. Contact your dealer for an up-to-date list of supported devices or check the HP web site: www.hp.com/go/bizsupport. Chapter 1...

  • Page 33: Working In Comfort And Safety

    Setting Up and Using Your System Working in Comfort and Safety Working in Comfort and Safety Preparing Your Work Environment When using HP computing equipment, it is important that your work environment contributes to your comfort and productivity: Figure 1-4 Your Work Environment...

  • Page 34: Your Work Posture

    Setting Up and Using Your System Working in Comfort and Safety example, if you are primarily using the keyboard, place it directly in front of you, not to the side. If your work involves extensive use of a mouse or other pointing device, place that device directly in front of your left or right arm.

  • Page 35: Additional Ergonomic Issues

    Information Sources listed in the online version of Working in Comfort, pre-loaded on the hard disk of your HP computing equipment or available on the HP web site: www.hp.com/ergo Chapter 1...
  • Page 36 Setting Up and Using Your System Working in Comfort and Safety Chapter 1...

  • Page 37: Troubleshooting Your System

    Troubleshooting Your System This chapter provides you with essential information on basic troubleshooting for your HP zx6000/rx2600 system. Chapter 2...

  • Page 38: Solving Hardware Problems

    It detects buzzer (refer to the section problems with your system. “Troubleshooting with the e-buzzer” in this chapter). Contact HP Support (refer to page 54). If you still have a problem, see “Accessing System Diagnostics” on page 43. Chapter 2...
  • Page 39 Either replace the keyboard by a known working unit or try the keyboard with another system. You are using the correct driver. For Download the latest driver from HP’s other operating systems, refer to your Web at: www.hp.com/go/bizsupport operating system’s documentation.
  • Page 40 (color coding is used for easy matching). Switch on the system. You are using the correct driver. If you Download the latest driver from HP’s are using HP’s enhanced mouse, ensure Web at: that the correct driver is installed.

  • Page 41: Troubleshooting Tips

    If You Lose the Key If you lose the key to the system, you must order a replacement lock (HP Part Number 5064-9154) from the HP dealer or HP Sales and Service Office. The new lock is delivered with two keys. Contact your HP dealer for installing the new lock.

  • Page 42: Need More Help

    Troubleshooting Your System Solving Hardware Problems Need More Help? For more detailed help refer to the zx6000/rx2600 Operation and Maintenance Guide which is available on HP’s support web site at: www.hp.com/go/bizsupport Chapter 2...

  • Page 43: Accessing System Diagnostics

    Accessing System Diagnostics Accessing System Diagnostics To troubleshoot your system, you must be familiar with the HP-UX or Linux operating systems and be able to start and stop processes. You should also be familiar with the Offline Diagnostics Environment and the Support Tools Manager for HP-UX systems and TopTools for Linux.

  • Page 44: Running Ode-Based Diagnostics (Hp-Ux Only)

    Troubleshooting Your System Accessing System Diagnostics For information on the enhanced online diagnostics, see the “Support Tools for HP Computers” documents located at this URL: http://docs.hp.com//hpux/diag/ To access the Support Tools Manager: 1. In a terminal window, type the following at the fs0:\> prompt to invoke the command line interface: fs0:\>...

  • Page 45: Running Toptools (Linux Only)

    Troubleshooting Your System Accessing System Diagnostics 2. Type ode [Enter] after the fs0:\> prompt to invoke ODE from the EFI directory on the system disk. The prompt changes to fs0:\>. Not all of the test modules are available on all systems. To see what test modules are available to run on this system, type ls at the fs0:\>...

  • Page 46: Hp E-Diagtools Hardware Diagnostics

    Check the hardware configuration and verify that it is functioning correctly. • Test individual hardware components. • Diagnose hardware-related problems. • Obtain a complete hardware configuration. • Provide precise information to an HP support agent so they can solve problems quickly and effectively. Chapter 2...
  • Page 47 1. Make sure your system model matches the CD-ROM (the CD-ROM is locked to a specific system model). 2. Insert the HP Drivers and Diagnostics CD in the CD-ROM drive. 3. Restart the system. 4. Select the CD-ROM boot option from the EFI startup menu.

  • Page 48: Using The Leds And E-Buzzer To Troubleshoot Your System

    Troubleshooting Your System Using the LEDs and e-buzzer to Troubleshoot Your System Using the LEDs and e-buzzer to Troubleshoot Your System There is a set of four LEDs located on the desk-side and rack-mount system’s front panel that are used for diagnosing the health of the system.

  • Page 49: Troubleshooting With The Leds

    Troubleshooting Your System Using the LEDs and e-buzzer to Troubleshoot Your System Figure 2-2 Desk-side System’s LEDs and Buttons Power ON/Off LED Power Button System LED LAN LED Diagnostic LEDs System e-buzzer Icon Information (hold phone here) Card Troubleshooting with the LEDs Power and System LEDs The Power and System LEDs indicate the state of the system.
  • Page 50 They are labeled one through four NOTE The zx6000 HP Workstation boot progress is indicated by LEDs 1-4. During the boot-up the LEDs will turn on in sequence until the EFI prompt is reached. These LEDs will be off if there is a Management processor in the workstation.

  • Page 51: Troubleshooting With The E-Buzzer

    However, it can be decoded by Help Desk equipment to extract the workstation model, serial number and details about any faults. To send this signal to HP Support, you need to hold your telephone next to the e-buzzer Icon on the system’s front panel. See...
  • Page 52 Troubleshooting Your System Using the LEDs and e-buzzer to Troubleshoot Your System The second type of sound is a series of long beeps that indicate a particular error. If you hear a series of beeps, you should count them as this will help you detect the cause of the problem.

  • Page 53: Recovering Your System

    Troubleshooting Your System Recovering Your System Recovering Your System The HP-UX HP Recovery CD or the HP Enablement Kit for Linux will enable you to restore your computer to its original factory configuration and reinstall drivers or other factory-supplied software components. The drivers and software utilities, including documentation and navigational aids, help you to recover the pre-loaded software.

  • Page 54: Hp Customer Care Center Phone Numbers

    HP Customer Care Center Phone Numbers HP Customer Care Center Phone Numbers HP Customer Care Centers can help you solve issues related to HP products and, if necessary, initiate appropriate service procedures. In the U.S.A, telephone support is available 24 hours a day, 7 days a week.
  • Page 55 Regulatory Information Appendix A...

  • Page 56: Declaration Of Conformity

    UL Listed to UL1950, 3nd edition, File E146385 cUL Listed to CSA 22.2 No. 950-M93 TUV Certified to EN60950 2nd edition with A1+A2+A3+A4 HP Fort Collins CCQD HTC supplementary information: The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC directive 89/336/EEC and carries the CE marking accordingly.

  • Page 57: Regulatory Information

    Hewlett-Packard’s FCC Compliance Tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.

  • Page 58: Notice For France

    Regulatory Information Regulatory Information For your safety, never remove the system’s cover without first removing the power cord and any connection to a telecommunication network. Always replace the cover before switching on again. Si le cordon secteur n’est pas livré avec votre ordinateur, utiliser un cordon secteur en accord avec votre code electrique national.

  • Page 59: Noise Declaration For Germany

    Regulatory Information Regulatory Information Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92. Notice for Japan (Class A) Notice for Korea Notice for Taiwan Appendix A...
  • Page 60 Regulatory Information Regulatory Information Appendix A...

  • Page 61: Warranty Statements

    Warranty Statements IMPORTANT This is your product warranty statement. Read it carefully. Appendix B...

  • Page 62: Hardware And Software Warranties

    Should HP be unable to repair or replace the product within a reasonable amount of time, the customer's alternate exclusive remedy shall be a refund of the purchase price upon return of the product to HP. Only the system processor unit (SPU), keyboard, mouse, and all Hewlett-Packard accessories installed inside the system processor unit —such as video adapters, mass storage devices, and interface...
  • Page 63 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service. Response time for on-site service, and...

  • Page 64: Limitation Of Liability And Remedies

    HP product sold hereunder is determined by a court of competent jurisdiction to be defective and to have directly caused bodily injury, death, or property damage; provided, that in no event shall HP's liability for property damage exceed the greater of $50,000 or the purchase price of the specific product that caused such damage.

  • Page 65: Customer Responsibilities

    HP asks to be returned. On-site visits caused by non-Hewlett-Packard products —whether internal or external to the system processor unit— are subject to standard per-incident travel and labor charges.

  • Page 66: Obtaining Parts Warranty Service

    Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km);...

  • Page 67: Software Limited Warranty

    Parts Service Center. Software Limited Warranty HP warrants for a one (1) year period from the date of purchase, that the workstation operating system software will not fail to execute its programming instructions due to defects in materials and workmanship when all files are properly installed and used on HP workstations.

  • Page 68: Hp Telephone Support Services

    HP provides free telephone support for your workstation during the warranty period. This service will also provide technical assistance with the basic configuration and setup of your HP workstation and for the bundled or pre-loaded operating system. HP does NOT provide telephone support for workstations configured as network servers.

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Zx6000

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