When An Error Occurs Using Internet Fax; Error Mail Notification; Error Report (E-Mail); Server-Generated Error E-Mail - Ricoh Aficio MP 7001 Troubleshooting Manual

When an Error Occurs Using Internet Fax

This section describes reports that the machine sends if an Internet Fax error occurs.

Error Mail Notification

The machine sends the Error Mail Notification to the sender when it is unable to successfully receive a
particular e-mail message. A "cc" of this notification is also sent to the administrator's e-mail address when
one is specified.
• If an incoming Internet Fax from another party bypasses the SMTP server, even if reception is not
successful, an Error Mail Notification is not sent to the sender.
• You can select to send Error Mail Notification by configuring the appropriate User Parameter. For
details about how to do this, see "Parameter Settings", Facsimile Reference
• If Error Mail Notification cannot be sent, the Error Report (E-mail) is printed by the machine.
• If an error occurs when an e-mail is received via SMTP, the SMTP server sends an error e-mail to the
originator of the document.

Error Report (E-mail)

The Error Report (E-mail) is printed by the machine when it is unable to send an Error Mail Notification.

Server-Generated Error E-mail

The transmitting server sends this error e-mail to the originator of e-mail that cannot be transmitted
successfully (due to reasons such as specifying an incorrect e-mail address).
• If an Internet Fax transmission bypasses the SMTP server, even if transmission is not successful, an
error e-mail is not sent from the server.
• After a server-generated error e-mail is printed, the first page of the sent document is printed.
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