When You Cannot Send Or Receive Fax Messages As Wanted - Ricoh Aficio MP 7001 Troubleshooting Manual

3. Troubleshooting When Using the Facsimile Function
When You Cannot Send or Receive Fax
Messages As Wanted
This section describes likely causes of and possible solutions for transmission and reception-related
problems.
Transmission/Reception
Problem
3
Both transmission and
reception are impossible.
Transmission
Problem
Document appears blank at
the other end.
Printed or sent images are
spotty.
Transmission failed due to
"maximum e-mail size" error.
60
Cause
The modular cord may be
disconnected.
Cause
The original was placed
upside down.
The ADF, exposure glass, or
scanning glass is dirty.
If the e-mail size specified on
the machine is too large, the
Internet Fax document cannot
be sent.
Solution
Make sure the modular cord is correctly
connected. See "Connecting the
Machine to a Telephone Line and
Telephone", Network and System
Settings Guide .
Solution
When the original is placed directly on
the exposure glass, the side to be
scanned must face down. When the
original is fed via the ADF, the side to be
scanned must face up.
Clean them. See "Maintaining Your
Machine", About This Machine
Make sure ink or correction fluid is dry
before placing originals.
In [Facsimile Features], under [Send
Settings], set [Max. E-mail Size] to [Off],
or set the maximum e-mail size to a
larger value. Then, re-send the
document.
.