Message
"Check whether there are
any network problems."
[14-09]
"Check whether there are
any network problems."
[14-33]
Cause
E-mail transmission was
refused by SMTP
authentication, POP before
SMTP authentication or login
authentication of the computer
in which the folder for transfer
is specified.
Neither the machine's nor the
administrator's e-mail address
is registered.
Messages Displayed When Using the Facsimile Function
Solution
• In [System Settings], under [File
Transfer], select [SMTP
Authentication], [POP before
SMTP], or [Fax E-mail Account],
and then check that "User Name"
and "Password" are correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Check that the user ID and
password for the computer in
which the folder for forwarding is
specified are correctly
programmed.
• Check that the folder for
forwarding is correctly specified.
• Check that the computer in which
the folder for forwarding is
specified is correctly operated.
• Contact the network administrator.
• In [System Settings], under [File
Transfer], select [Fax E-mail
Account], and then check that "E-
mail Address" is correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
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