Ricoh Aficio MP 7001 Troubleshooting Manual page 58

3. Troubleshooting When Using the Facsimile Function
Message
"Check whether there are
any network problems."
[15-12]
3
"Connection with LDAP
server has failed. Check the
server status."
"Error occurred, and
transmission was cancelled."
"Exceeded max. No. of
display search results. Max.:
n"
(A figure is placed at n.)
56
Cause
Cannot log on to the POP3/
IMAP4 server.
A network error has occurred
and connection has failed.
• Original jammed during
Immediate Transmission.
• A problem occurred in
the machine, or noise
occurred on the
telephone line.
The number of search results
has exceeded the maximum
number of items that can be
displayed.
Solution
• In [System Settings], under [File
Transfer], select [Fax E-mail
Account], and then check that
"User Name" and "Password" are
correctly programmed. You can
also use the Web Image Monitor
for confirmation. See the Web
Image Monitor's Help.
• In [System Settings], under [File
Transfer], check that the user name
and password for POP before
SMTP authentication are correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
• Try the operation once more. If the
message is still shown, the network
may be crowded.
• In [System Settings], under
[Administrator Tools], check the
settings of LDAP server. For details,
see "Programming the LDAP
server", Network and System
Settings Guide .
Press [Exit], and then send the
documents again.
Search again after changing the search
conditions.