When An Error Occurs Using Internet Fax; Error Mail Notification; Error Report (E-Mail); Server-Generated Error E-Mail - Ricoh Aficio MP C2500 EFI Troubleshooting Manual

When an Error Occurs Using Internet Fax

This section explains reports that the machine sends if an Internet Fax error oc-
curs.

Error Mail Notification

The machine sends the Error Mail Notification to the sender when it is unable to
successfully receive a particular e-mail message. A "cc" of this notification is also
sent to the administrator's e-mail address when one is specified.
Note
❒ You can select to send Error Mail Notification with User Parameters. See "Pa-
rameter Settings", General Settings Guide.
❒ If Error Mail Notification cannot be sent, the Error Report (E-Mail) is printed
by the machine.
❒ If an error occurs when an e-mail is received via SMTP, the SMTP server
sends an error e-mail to the originator of the document.

Error Report (E-Mail)

The Error Report (E-Mail) is printed by the machine when it is unable to send an
Error Mail Notification.

Server-Generated Error E-mail

The transmitting server sends this error e-mail to the originator of e-mail that
cannot be transmitted successfully (due to reasons such as specifying an incor-
rect e-mail address).
Note
❒ After a server-generated error e-mail is printed, the first page of the sent doc-
ument is printed.
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