Messages Displayed When Using The Facsimile Function - Ricoh Aficio MP 7001 Troubleshooting Manual

Messages Displayed When Using the Facsimile
Function
This section describes the machine's main messages. If other messages appear, follow their instructions.
Message
"Authentication has failed."
"Authentication has failed."
"Cannot detect original size.
Select scan size."
"Check whether there are
any network problems."
[13-10]
"Check whether there are
any network problems."
[13-11]
Cause
The entered login user name
or login password is not
correct.
The machine cannot perform
authentication.
The machine failed to detect
the size of the original.
The alias telephone number
you entered is already
registered on the gatekeeper
by another device.
Cannot access gatekeeper.

Messages Displayed When Using the Facsimile Function

Solution
Ask the user administrator for the correct
login user name and login password.
Contact the administrator.
On the control panel, under [Scan Size],
specify the scan area in [Scan Settings],
and then resend the document.
• In [Facsimile Features], under
[Initial Settings], select [H.323
Settings], and then check that the
alias telephone number is correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
• In [Facsimile Features], under
[Initial Settings], select [H.323
Settings], and then check that
"Gatekeeper Address" is correctly
programmed. You can also use the
Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
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