2. Troubleshooting When Using the Copy/Document Server Function
Problem
Memory frequently becomes
full.
2
"Cannot display preview of
this page." appears, and you
cannot check the thumbnail
image.
Connect Copy
Problem
You cannot staple, punch, or
fold.
You get different copy results
from the main and sub-
machines.
Display During Connect Copy
This section describes the display during Connect Copy.
42
Cause
The document server memory
is full.
The image data may have
been corrupted.
Cause
The main and sub-machines
do not have the same option
installed.
The Copy Quality setting
differs on the two machines.
Solution
Delete unnecessary files. On the file
selection display, select unnecessary
files, and then press [Delete File]. If this
does not increase available memory, do
the following.
• Switch to the scanner screen, and
then delete unnecessary files
stored under the scanner function.
• Switch to the printer screen, and
then delete unnecessary files
stored under Sample Print, Locked
Print, Hold Print, or Stored Print.
Press [Exit] to display the preview screen
without a thumbnail.
If the selected document contains
several pages, press [Switch] on the
"Display Page" area to change the
page, and then a preview of the next
page will appear.
Solution
Press [Connect Copy] to cancel Connect
Copy.
On the control panel, select [Edit /
Stamp]. Select [Copy Quality] in [Edit /
Stamp], and then make the same setting
on both machines.