Voice File Converter - Altigen AltiWare ACM 5.2 Administration Manual

Chapter 29: Tools and Applications

Voice File Converter

This tool converts phrase, greeting, and music files from .wav to AltiGen format and vice
versa. To open the tool, from the Windows Start menu, select All Programs > Utilities
> Voice File Converter.
The source .wav file must be in 8k/8bit/mono/mu-law format.
Note:
To use the Voice File Converter:
1. Beside the From field, click the Browse button to select the folder that contains the
files you want to convert.
2. Beside the Convert To field, click the Browse button to select the destination folder
for the converted files. If they are prompts, they should be placed in the
C:\PostOffice\phrases\LangCustom directory on the AltiGateway that is
running AltiServ. If the files are music files, they should be placed in the
C:\PostOffice\Phrases\Music directory. A file that you want to use for music on
hold must be named MusicOnWaiting. To save the AltiGen system MusicOnWaiting
file, rename it before replacing it.
3. Check the files you want to convert.
4. In the Format panel, select a format.
5. Click Convert.
If a file format is incorrect, an error message pops up.
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AltiWare ACM 5.2 Administration Manual
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