Altigen AltiWare ACM 5.2 Administration Manual page 280

Chapter 22: Workgroup Configuration
To set after-hours call handling, select the workgroup you want to work with from the
Group List in the Workgroup Configuration window, then click the Business Hours tab.
Figure 5. Workgroup Configuration, Business Hours tab
Set the business schedule parameters as follows:
Parameter
Business Hour
268
AltiWare ACM 5.2 Administration Manual
Description
Use the drop-down list to select a Business
Hours profile to apply to the workgroup
(profiles are configured in the System
Configuration window—see "Setting
Business Hours" on page 46).