Setting An Ip Extension - Altigen AltiWare ACM 5.2 Administration Manual

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Monitor Codec Usage—Viewing codec usage status.

Setting an IP Extension

To make an extension an IP extension:
1. In the Extension Configuration General tab, select the extension from the list at the
left and check the Enable IP Extension check box.
2. Select the address type.
Using Dynamic IP Address—The system will associate the IP address to the
extension when the IP phone registers automatically, or when the user logs on
using #27+Enter from the AltiGen IP phone. This is the recommended setting.
Using Static IP Address—You need to enter the IP address for each IP
extension. This setting is recommended only when connecting to third-party SIP
devices such as a Multi-Tech MVP VoIP gateway with FXS ports support. (Refer to
"MultiTech Gateway Application Note" in the AltiGen knowledgebase on the
AltiGen dealer web site, at https://dealer.altigen.com.)
3. Configure the rest of the IP Extension panel:
Connect Voice Stream to Server—The IP phone will always connect the media
channel to the server when this box is checked. This box is checked by the system
in the following situations:
The non-workgroup call recording option is checked for this extension.
This IP extension is a workgroup agent and the workgroup recording is
checked.
You allow a workgroup supervisor to barge-in, listen to, coach, or record this
agent's conversation.
Chapter 16: Setting Up IP Extensions
AltiWare ACM 5.2 Administration Manual 215

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