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Voice Mail for Mobile Extensions
When the mobile extension phone is turned off or busy, messages can go to the
extension's voice mail in AltiWare or to the mobile phone's voice mail:
To send a call to the mobile extension's voice mail in AltiWare, check the Press any
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key to answer call check box.
To send a call to the mobile phone's voice mail, the Press any key to answer call
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check box must be unchecked.
Mobile Extension Limitations
Quantum analog trunk is not supported.
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Only PRI mobile trunks can deliver Caller ID information to the Mobile Extension.
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A Mobile Extension cannot support Centrex transfer.
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After adjusting the number of mobile extension ports in a mobile extension board,
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AltiWare must be restarted for the changes to take effect.
Cannot deliver caller name to the Mobile Extension.
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Does not support Message Waiting Indicator on Mobile Extension device. (Use
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Message Notification as a work-around).
Since the DTMF key * is used for simulating the FLASH signal, there is no way to
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send * to the system.
The RNA for Mobile Extension may not be accurate, because the system ring count
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may not be in sync with the Mobile Extension device ring count.
When placing calls to Mobile Extensions that are cell phones, if the cell phone is out
•
of signal range, the caller may hear long periods of silence. You can check the Press
any key to answer call option to prevent this problem.
Only analog trunks can be allocated as dedicated mobile trunks.
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Chapter 18: Mobile Extension Configuration
AltiWare ACM 5.2 Administration Manual 233
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Table of Contents
Troubleshooting
