Altigen AltiWare ACM 5.2 Administration Manual page 430

Index
C
call accounting report 57
call blocking, outgoing 159
Call Center menu 29
call control 54
call handling 201 204 244
, ,
279
for workgroups 278
huntgroup 244
incoming 201
Call Log View window 33
call parking 39
call priority
caller ID routing 163
DNIS routing 165
setting 82
call record programmable key
223
call recording
configuring 98
configuring system-wide 98
extension based recording 98
file name description 97
multiple gateways 99
personal options 183
remote shared directory 99
requirements 97
trunk based recording 98
call recording configuration 97
call reports 55
call reports, external 57
call restrictions 52 , 200
call restrictions, extension 200
call restrictions, system 52
call routing 158
call screening, enabling 207
call screening, with ONA 207
call SKLR setting 83
call waiting
distinctive 194
distinctive tones 275
multiple, enabling 204
call waiting tones
distinctive 241
call waiting, setting options 204
callback interview 286
callback number 194 , 241
caller ID 18
collecting 144
signal format 186
caller ID receive, on trunk 156
caller ID routing 162
business hours profile 163
call priority 163
holiday profile 163
caller ID verification 207
calling numbers, PRI, configuring
418 AltiWare ACM 5.2 Administration Manual
126
calls, blocking all outgoing 54
card logical ID 31
CDR, setting up 55
Centrex transfer 138
changing password 28
278
, ,
changing scope 336
channel 32
channel group info 110
channel information, discovering
133
channel mapping list 110
channel number 31
channel service unit, installing
127
CO switch, and terminal device
125
code
access 136
area 136
codec profile
assigning to IP addresses 318
inter-gateway, setting 319
codec profiles
setting 316
collecting caller ID and DID digits
144
collecting digits, in auto attendant
84
collecting trace 378
conference bridge option 39
conference call
two types 293
Configuration Reader tool 383
confirm callback number 194
241 , 275
connection difficulty 415
copy from
IP phone 224
country, for system 38
cross talk, test tool 372
CSU installation 127
CT-Bus clock master, and T1/E1
Clocking 119
CT-Bus clock, setting 68
CT-Bus mode, setting 67
CT-Bus test tool 372
, 275
cumulative IP traffic statistics 344
Current Resource Statistics win-
dow, missing IP resource 416
Current Resources Statistics win-
dow 34
current traffic statistics
refresh interval 35
custom application
and message notification 243
277
D
data
dedicated mobile trunk, setting
default password for AltiWare Ad-
130
,
default routes, outcall routing 170
detaching a gateway 69
device driver 416
diagnosing tools 371
Diagnostic menu 29
dialed digit translator 42
dialing
dialing 9 twice, preventing 138
, 139
dialing delay
dialing pattern tips, example 174
dialing pattern tips, out call rout-
dialing patterns, outcall routing
dialing scheme
DID 155
DID number
display workgroup status
,
distinctive call waiting 194
distinctive call waiting tones 241
distinctive ringing 39
distribution lists, configuring 76
distribution lists, creating 76
DNIS
DNIS routing 163
do not disturb, setting 203
domain, VoIP
,
backup 372
restore 372
230
min 27
en-bloc 138
overlap 138
resolving 176
T1 signaling 143
ing 173
171
trunk 137
collecting 144
extension 182 , 237 , 262
IP phone 223
275
and language setting 95
business hours profile 165
call priority 165
holiday profile 165
adding servers 329 , 331
creating multi-site 327
extension scope 334
managing users 333
master 327
rejoining a server to 332
relocating extension 338
relocating extension using #27
340
,