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Superframe Format (SF) 118
synchronization
e-mail servers 76
synchronizing domain servers
manually 342
system
business hours 46
call park 39
call restrictions 52
country relevant 58
distinctive ringing 39
e-mail 75
extension length 41
home area code 39
ID 38
main number 39
messaging 73
numbering plan 40
summary report 343
work days configuration 47
System button 29
system clock master 119
system data
backup 372
restore 372
system hang, test tool 371
System menu 29
system reports 343
345
–
T
T1
channel assignment 404
subscribing to service 403
T1 signaling
dialing delay 143
protocol 143
T1/E1 clock 119
T1/PRI
troubleshooting 127
TCP fragmentation 304
TCP ports 407
AltiServ behind NAT 324
technical support 411
technical training for system ad-
mins 412
TEI (terminal endpoint identifier)
125
terminal endpoint identifier (TEI)
125
test tools 371
testing AltiGen boards 371
text tag, collecting digits 85
TFTP server 221
tie trunk 138
tie trunks 54
time display 221
toll call prefixes 58
tools, AltiGen 371
Trace Collector tool 378
trace, collecting 378
traffic, VoIP statistics 34
training, technical, for system ad-
mins 412
transmitted caller ID 182
transmitted CID 182
Triton Analog Station Line Proper-
ties dialog box 187
Triton analog trunk GS/LS proper-
ties, setting 146
Triton Resource board 111
Triton T1/E1 trunk properties,
setting 143
Triton T1/PRI Board
configuration 114
troubleshooting
cannot make connection 415
checking network configura-
tion 415
checking traffic 415
loop-back test 415
poor voice quality 415
VoIP board 415
troubleshooting T1/PRI 127
trunk
access code 136
139
,
attributes 138
Centrex 138
configuring recording 139
dialing scheme 137
direction of transmission 136
incoming call routing 158
location format 135
phone number 137
trunk access 45
trunk access code vs route access
code 136
,
167
trunk based recording 98
Trunk button 29
trunk channel, measuring Rx level
150
trunk configuration 133
Trunk Monitor Enable 209
trunk properties
H323 tie, setting 140
Quantum, setting 155
SIP trunk, setting 141
SIPtie, setting 140
Triton analog trunk GS/LS, set-
ting 146
Triton T1/E1 trunk, setting 143
trunk seizure
Quantum 156
Trunk View window 32
134
,
trunks
paging 137
AltiWare ACM 5.2 Administration Manual
setting attributes 136
Triton T1/E1 trunk properties,
setting 143
unavailable 133
using Apply To button 136
trunks, tie 54
U
UDP 304
UDP ports 407
AltiServ behind NAT 324
unanswered calls 246
handling 280
unanswered calls, handling 204
uninstalling AltiWare 24
unusual voice mail activity notifi-
cation 197
update prompts 61
user defined # 223
user interface 27
users, managing VoIP domain
333
V
View menu 29
View windows 30
virtual extension 180
voice
quality 415
Voice File Converter 382
voice mail
configuration 73
distribution lists 76
messaging 73
mobile extension 233
setting notification 195
synchronizing with Exchange
server 194
voice mail activity notification,
unusual 197
voice mail activity, unusual
setting parameters for notifica-
tion 197
voice mail playing order 241
voice quality
and WAN bandwidth 320
voicemail playing order 194
VoIP
codec profiles 316
VoIP bandwidth
about 312
requirements 303
,
312
VoIP channel usage 34
VoIP configuration 303
VoIP domain
adding servers 329
,
331
extension scope 334
Index
,
275
423
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Table of Contents
Troubleshooting
