Altigen AltiWare ACM 5.2 Administration Manual page 76

Chapter 4: System Configuration
Other Features:
#12 – Language Setting
#38 – Outside Call Blocking
#39 – Operator Offline
#44 – Overhead Paging
#45 – Overhead Paging by Trunk
#46 – Group Paging
#53 – Outgoing Workgroup
#54 – Login Workgroup
#56 – Logout Workgroup
#59 – Workgroup Call Monitor
#66 – Trace Collection
#73 – Silent System Call Park
#90 – READY to Receive Workgroup Call
#91 – NOT READY to Receive Workgroup Call
Session Types:
Specify whether or not to allow the following types of sessions for the extension:
AltiView / AltiAgent / AltiSupervisor / AltiConsole / AltiGen SDK / IP Talk
If the extension is an IP extension, #26 / #27 is still available when the
Note:
phone is in the onhook position, even if it is disabled in the extension's feature
profile.
To add a Feature Profile
By default, a System feature profile is assigned as 0. To add a new Feature Profile, click
the Add button. The Add Feature Profile dialog box appears, where you can type in a
Name for the feature profile.
Figure 17. Add Feature Profile dialog box
When adding a feature profile, the system will automatically assign the lowest
Note:
available number.
Select the check boxes for the AltiWare feature codes that you want to be associated
with this feature profile, then click Apply.
After the System Administrator creates a Feature Profile, the Feature Profile can be
assigned to a specific extension from the General page of Extension Configuration.
(See "Setting Personal Information" on page 181 for more information on assigning a
feature profile to an extension.)
If you assign a feature profile (for example: 2 - Sales Group) to an extension
Important:
in Extension Configuration, and that feature profile is subsequently deleted
and a new feature profile is created that uses the same number (for
example: 2 - Marketing Group), the extension will automatically be assigned
to the new feature profile. So, it is important to note which extensions are
assigned to certain feature profiles, especially when adding new profiles or
deleting old ones.
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AltiWare ACM 5.2 Administration Manual